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Email notification PDF attached report failed to be sent :error "Object reference not set to an instance of an object."

  • January 26, 2026
  • 1 reply
  • 19 views

Hi everyone, 

 

We try to attached pdf report to an email notification.

But every try system failed with Object reference not set to an instance of an object.

=> I try many other report = same error

=> I try the invoice report but in html format = It works

=> When I retry to sent the email with business event history resume and rexecute, it works totally.

 

We aren’t currently using the last version of Acumatica but have you face this king of error ?

Thnak for your help.

Regards.  

1 reply

zherring
Freshman I
  • Freshman I
  • January 31, 2026

I have not dealt with this exactly but dealt with the "Object reference not set to an instance of an object" error itself many times. Typically this error means that during the process, it is trying to use a field to pull data but that field is not set. That is a very generic overview of that type of error.

Verify that the report you are trying to generate has all required fields populated before running the report.