Configuration and Installation

Hello,I have a report that’s emailed out weekly. Everything is working fine with this report but there’s never any record of it in the All Emails page. I have to resort to Office 365 Message Trace to confirm that the email was actually sent. Is there a way to enable logging of such emails so they are viewable in All Emails?Thanks!

I need help to access the acumatica installers

In the Azure AD integration documentation it states that “Your company should have a Microsoft Azure subscription to register your Acumatica ERP instance in Azure AD”.  Does that mean that a premium-level P1 or P2 subscription is needed for each user or will the “free” tier included with Microsoft 365 work?

Hello Everyone,Could you please let me know how to configure the Webhooks in Acumatica. 

Hi - we recently switched from Paya to Acumatica Payments/Fortis for our payment processor. With Paya, we could generate payment links automatically when the invoice is released. The team from Acumatica Payments said we could likely set up a business event to do this as well, but I’m not sure what all that would involve. Does anyone have experience setting this up themselves?

We have a system email account created using Azure Modern Authentication and it is working properly.  However, we are trying to add an additional system email account and when we use the already created External Application connection is it returning an error stating that it cannot be found: Do we need to create a separate External application for each email?

I’m trying to set up a one step reviewer.  A/P Clerk creates the bill and I approve it.  But they are still able to release the Bills on their own and I don’t know what I'm missing.    

Hello all,  I am new here, I am trying to connect SQL with Acumatica for the first time but I have been unable to do it. I’d appreciate any advice. This is the message I get… 

I have restored a tenant in another instance, all the screens seem to be working perfectly except for SO301000.I am getting an error “access to message queuing system is denied” when saving Sales Orders.Error: Access to Message Queuing system is denied.   Send   Raised At: 19/03/2021 14:22:05 Screen: SO.30.10.00 Command: Save     Details: 19/03/2021 14:22:05 Error: Access to Message Queuing system is denied.    at System.Messaging.MessageQueue.SaveQueueProperties()

Here’s the sample on youtubeI am having a hard time looking for a reference for proper setup.

Hi everyone,My name is Mike and located in Vancouver, BC, Canada. I recently decided to learn Acumatica but, as you can imagine, as a newcomer, I'm facing a 'few' challenges with downloading, installing and running sample demo of Acumatica on my computer, etc. I got access to all the installation guides available BUT I think it’s time that I speak with a live person who can help me remotely. Anyway, I finally got Acumatica 2022 R1 going but I cannot load the U100 Tenant (Error message: Package version ‘22.202.0040’ differs from application version 22.104.0012). I'd really like to speak with an Acumatica installer who can help me to upload the training tenant material and stuff. I appreciate any suggestions. Here's my contact info:email: Mike@MikeT.caCell: 604-817-1970Thank you and all the best.Mike

04-Jun-2021When I attempt to install the ERP 2021 R1 Update 6 version from the downloaded AcumaticaERPInstall.msi file, I receive the error listed in the title above.  I also receve the same error when attempting to install the ERP 2020 R2 Update 11 version. I have reviewed the “Сan’t get your IIS version from the registry. Probably you don’t have IIS?” error resolution, but I cannot duplicate it.  My registry does not have the key:  Computer\HKEY_LOCAL_MACHINE\SOFTWAREMicrosoft\InetStp Please advise.  Thanx.

Platform - How How to Change Screen Color by TenantI see that this was a suggestion, and it is flagged as shipped. So far, I cannot find any instructions to make these changes. Probably, I am not using the correct terminology. If I can find out what the correct search term is, I can probably find the instructions.Please pass along any useful information you may be able to provide. 

 I want to try out the product. Kindly help. How to get the trial version of the 2022 R1 of Acumatica?

Hi Team, We would like to know about the below points : 1. Can Acumatica be implemented to Indian customers, if yes, then - are the country features like Tax, Local languages, Address pincode available in the Acumatica 2022 R1?2. We are able to see the country field and Local language also, but we are unable to select the pincode and the state for India.3. Suppose if we have our company with 3 branches setup in 3 regions (eg. India ,USA, and Italy) is it possible to have country specific language and localization? And can all this be done from a single instance? 

Hello everyone,I'm trying to connect Sql server in a DB server to App server so as to create the application ERP but i get this error.Kindly assist. A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: Named Pipes Provider, error: 40 - Could not open a connection to SQL Server) -------------------------------------- Inner Exception: The network path was not found

When we try to retrieve bank transactions from our linked cards/bank accounts, we receive an error message of “Invalid Authorization Header” which is preventing us from bringing in transactions. When we click update credentials for the card/bank account, we receive the same error message.

I have been roped in to helping configure a current cloud install of Acumatica, and frankly, I’m out of my depth. I have a technical background, but have not used or configured any similar software.I thought that a good approach would be to start with a local installation on my Windows 10 Machine. I use it for video editing, so it’s quite well equipped. That would allow me to play with the company's data set safely in a sandbox. It would also allow me to work my way through Acumatica training guides (A150 looks like a good one to start with).My first question concerns which version of Acumatica to install. The company is using 2021 R2 (Build 21.210.0030), and the A150 lesson seems to need 2022 R1. Do I need to install both versions (one to run A150 lessons, and one to play with the company’s data set)?I decided to start with the download of ERP 2021 R2 Update 4 from the Acumatica site, but it seems to be an earlier version (21.204.0055) than the one we’re runnin

Hi there, We number our inventory items using the format00-000In our previous system, any new inventory item that is added (stock or non-stock) is assigned the next number in sequence,so after 10-999, the next number in the sequence would be 11-000 Is it difficult to configure Acumatica to automatically assign the next number in sequence (regardless of whether we are adding a stock or a non-stock item)?e.g. if we added a stock item, the system would generate 10-999if we then added a non-stock item, the system would generate 11-000 (the next number in sequence)…We have already imported our stock using this format, but when we add a new inventory item, we have to manually sort stock items in number sequence, then manually sort non-stock items in number sequence, find out what the latest number was, and then manually type in the next number in sequence.  This isn’t ideal… :)Any tips would be greatly appreciated. 

I need to know how to give someone rights/access to delete uploaded files.For example, we upload item drawings to the item’s BOM and when we have a new/revised drawing, we want to delete the old drawing and upload the new drawing.Where do I go to give someone permission to delete the file attachment???

Hello! I’m trying to create an Generic Inquiry that pulls data from our Sales Orders and Support Cases; however, I believe I’m having issues with configuring it properly. As of right now, I have it set up to where it can pull information from Sales Orders (Order qty, order total, etc.), but I can’t seem to pull a certain attribute from our Support Cases. When I add the attribute to the GI list, it just shows up empty. I’m assuming I don’t have a relation set up properly somewhere? All help is appreciated! 

Since Acumatica has moved a its content to the community page, I am currently looking for a Sales Demo Data for 2021R1 Build 21.110.0032 , does anybody know where to be able to find this so we can import it into a testing tenant

I have published a customization project to one tenant (projecthas 3 custom forms and Sales Order Screen customized), and I select the Publish to Multiple Tenant Option and selected the tenant I wanted the customizations to be seen. The 3 custom forms are not seen as expected in my other tenant but the Sales Order Screen customizations are still visible. Any idea why this occurs?Thanks.

Hi all, Anyone knows which access rights to control the Audit History under the TOOLS? I know there is a role named Field-Level Audit for it. But I want to know the access rights.   

I am looking for a white paper or a product paper on both the Exchange Integration and the Outlook Plugin.  Does anyone know where I can find these?