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Modern Customer Portal 2026 R1 sign-in page image

  • July 8, 2026
  • 3 replies
  • 101 views
Freshman I

On the Portal Settings page, the uploaded Sign-In Page Image does not seem to be displayed on the portal Sign-In page.

Has anyone else had this issue or know how to fix it?

The Welcome to the Self-Self-Service Portal default screen is replaced with a blue box, instead of the uploaded image…

 

 

Best answer by Srinivas Kota

On the Portal Settings page, the uploaded Sign-In Page Image does not seem to be displayed on the portal Sign-In page.

Has anyone else had this issue or know how to fix it?

The Welcome to the Self-Self-Service Portal default screen is replaced with a blue box, instead of the uploaded image…

 

 

​@jbarnett14 
Hi, 
It is working for me, added screenshots below for your reference.

make sure ERP and Portal Build version should match.
 


Portal Settings in ERP :

My image dimensions you can see below

 

Port Login Page :
 


 

3 replies

Jr Varsity II
Forum|alt.badge.img
  • Srinivas Kota
  • Jr Varsity II
  • Answer
  • July 20, 2026

On the Portal Settings page, the uploaded Sign-In Page Image does not seem to be displayed on the portal Sign-In page.

Has anyone else had this issue or know how to fix it?

The Welcome to the Self-Self-Service Portal default screen is replaced with a blue box, instead of the uploaded image…

 

 

​@jbarnett14 
Hi, 
It is working for me, added screenshots below for your reference.

make sure ERP and Portal Build version should match.
 


Portal Settings in ERP :

My image dimensions you can see below

 

Port Login Page :
 


 

Srinivas Kota
    mohammadnawaz51
    Varsity I
    Forum|alt.badge.img+8

    ​@jbarnett14 Check the size of the image is compatible with the given parameters.

    https://globalpayex.com/resources/blogs/the-complete-guide-to-ar-and-ap-automation-in-acumatica/
      Freshman I
      Forum|alt.badge.img
      • Adcirruserp
      • Freshman I
      • August 5, 2026

      ​@jbarnett14 We have a customization developed for importing Bulk images using URL.

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