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Modern Customer Portal 2026 R1 sign-in page image

  • July 8, 2026
  • 2 replies
  • 55 views
J
Freshman I

On the Portal Settings page, the uploaded Sign-In Page Image does not seem to be displayed on the portal Sign-In page.

Has anyone else had this issue or know how to fix it?

The Welcome to the Self-Self-Service Portal default screen is replaced with a blue box, instead of the uploaded image…

 

 

2 replies

S
Jr Varsity I
Forum|alt.badge.img

On the Portal Settings page, the uploaded Sign-In Page Image does not seem to be displayed on the portal Sign-In page.

Has anyone else had this issue or know how to fix it?

The Welcome to the Self-Self-Service Portal default screen is replaced with a blue box, instead of the uploaded image…

 

 

​@jbarnett14 
Hi, 
It is working for me, added screenshots below for your reference.

make sure ERP and Portal Build version should match.
 


Portal Settings in ERP :

My image dimensions you can see below

 

Port Login Page :
 


 

    mohammadnawaz51
    Varsity I
    Forum|alt.badge.img+7

    ​@jbarnett14 Check the size of the image is compatible with the given parameters.

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