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Multiple business entities in single Acumatica instance

  • June 30, 2026
  • 3 replies
  • 15 views
B
Freshman I

Hello, 

We’re in a unique situation where we’ve been live on Acumatica for about six weeks and are rapidly acquiring companies. To summarize, we currently have a single instance, multi-tenant strategy but are unsure how to limit the impact of unsimilar business processes and (especially) customizations to entities in other tenants.

For example, we don’t want certain customizations to in one tenant to negatively impact an entity in another tenant. We’re also leery of the financial impact of acquiring another instance. My question, has anyone encountered a similar scenario, and if so, how did they manage it?
 

    3 replies

    Samvel Petrosov
    Jr Varsity III
    Forum|alt.badge.img+9

    The customizations are applied at the instance level, so they alter the whole database and all business logics.

    Technically, one can write the customization in a way that it is enabled/disabled at the tenant level, but it has to be done carefully and taking a lot of things into account.

    How many customizations do you have?
    If you have ISV packages, I would confirm with the companies providing them if their packages already support option to be disabled per tenant.
    If you have only pure customizations, then they potentially will need some re-development to add that control mechanism.

    Samvel Petrosov | Acumatica MVP since 2019 | ERP Consulting and Custom Development https://www.certusforge.com | samvel@certusforge.com | https://www.linkedin.com/in/samvel-petrosov
      B
      Freshman I
      • bosborne
      • Author
      • Freshman I
      • June 30, 2026

      The customizations are applied at the instance level, so they alter the whole database and all business logics.

      Technically, one can write the customization in a way that it is enabled/disabled at the tenant level, but it has to be done carefully and taking a lot of things into account.

      How many customizations do you have?
      If you have ISV packages, I would confirm with the companies providing them if their packages already support option to be disabled per tenant.
      If you have only pure customizations, then they potentially will need some re-development to add that control mechanism.

      Thanks for the response. We currently have six active customizations with one being an ISV.

      Samvel Petrosov
      Jr Varsity III
      Forum|alt.badge.img+9

      The customizations are applied at the instance level, so they alter the whole database and all business logics.

      Technically, one can write the customization in a way that it is enabled/disabled at the tenant level, but it has to be done carefully and taking a lot of things into account.

      How many customizations do you have?
      If you have ISV packages, I would confirm with the companies providing them if their packages already support option to be disabled per tenant.
      If you have only pure customizations, then they potentially will need some re-development to add that control mechanism.

      Thanks for the response. We currently have six active customizations with one being an ISV.

      Then you need to contact your ISV partner to check how their package works with multi-tenant configurations. For your customizations if they are provided by your VAR, check with them if the packages require any additional re-working. 

      Samvel Petrosov | Acumatica MVP since 2019 | ERP Consulting and Custom Development https://www.certusforge.com | samvel@certusforge.com | https://www.linkedin.com/in/samvel-petrosov
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