Financials

Has the functionality of the Expense Claim screen changed?  Our accounting admin was previously able to place another user’s expense claim on Hold and/or Release it all right from the expense claim screen.  But now it seems that only the creator, claimer, or a delegate can place it on hold.  And the release button has disappeared.Has anyone else seen this change?  She has admin permissions and she is above everyone in the company tree. But she still is unable to correct or release a claim from the claim screen.  She can only release it from the “Release Expense Claim” screen which is time consuming to and difficult to flip back and forth.

All,We are looking to apply finance charges to all past due invoices of 60+ days.Following are our steps from Calculate Overdue Charges:> Select Statement Cycle, date, etc.> Calculate> Uncheck box for all transactions> Filter to overdue days of 60+> Check boxes (selecting only those transactions to apply the finance charge)> Select ‘process’ not ‘process all’Acumatica is creating finance charges for ‘all’ documents and not to only the filtered values.Is there an alternate solve for this?

Hello all! Since switching to the new upgrade a couple months ago, I’ve noticed there are far more issues with the intercompany dashboards loading. Meaning, when attempting to change the company I’m working in and switch to a new company, the selection doesn’t take. If I’m not paying super close attention this leads to incorrect bills being charged to the incorrect company. For example, I wanted to create an AP Bill for Vermeer High Plains today. It was a bill for a company we refer to as “CSL”. I switched to that company, or at least I thought I did. Because the Vermeer High Plains vendor exists for all our companies, the bill went through for the wrong company. I hope this makes sense.  In any case, I’ve noticed a significant increase in this happening along with the system having a hard time recognizing when switching between various modules. Such as switching from Receivables to Finance. I’ll make the selection, but it will take me back to the original screen I started on.  Has any

As i was releasing tax report this error popped up. see attached

Does anyone have a list of the financial institutions in Canada that are currently integrated with Acumatica for bank feeds? Thanks in advance,Kevin

Wondering if anyone is successfully using Bank feeds in Canada? Looking for strategies that work.  The client banks at BMO and BNC and we’ve had a hard time making connections to either. We’ve tried both Plaid and MX with no real success.  We did have a connection to BMO but using a bank card instead of normal account credentials but that has since stopped working. And at one point we were able to connect successfully using MX but the Refresh did not return any transactions on accounts that definitely had transactions.  Very frustrating!

When attempting to run Prepare Tax Report for one of our Canadian tax agencies, the system generates the following error:Error: Warning Error: : Error: There are transactions for tax(es) GST000,PST000 that could not be included into report. Please check tax configuration.I have identified that the issue stems from Header Tax Zone vs. Line Tax ID mismatches on multi-jurisdiction documents.For example, An AP Bill is created with a Tax Zone “ON”. Specific line items on the bill carry tax categories/codes for other provincial/federal jurisdictions (“QC” or “BC”). Because the Tax Zone stamped on the document header does not match the allowed Tax Zone mappings defined in the Tax Agency / Tax ID reporting groups, the tax reporting engine doesn’t include these transactions when a tax report is prepared/released. Has anyone else run into this issue and do you have a solution? 

We have a client that has been stopped from closing multiple periods due to the Inventory workspace refusing to close.  There are no unreleased documents. All other modules close.  Accounts have been validated/recalculated in both Inventory and Finance. The dates and financial periods for Production Orders have all been forwarded to the next period so that they will not interfere with the close. Any ideas what could be stopping it?  

Anyone else having an issue when in Edge under the Finance - Inquiries - Account Details screen? When I try to change Funds or enter a period or account number it glitches and reverts back? I have also tried using the magnify glass to select but does not work. My Edge is up-to-date and in Chrome browser it works. All other screens are working. Thanks! 

After upgrading to 2026 R1, we're getting an error when running the Print/Email AR Documents screen (AR508000) against invoices to flag them as "Do Not Email." The error returned is:"Object reference not set to an instance of an object."We traced this to the invoice's Status field. Running the process on an invoice in Balanced status fails with this error. Running the exact same process on an invoice in Open status completes successfully. We checked the Known Issues list for 2026 R1 on the Acumatica Portal and didn't find this documented anywhere.Steps to Reproduce:Open the Print/Email AR Documents screen (AR508000). Select an invoice in Balanced status. Run the process (e.g., to flag the invoice as Do Not Email). Error is thrown (see screenshot below). Repeat the same steps on an invoice in Open status - the process completes with no errorJust wanted to flag this for the Acumatica team - looks like a bug that came in with the upgrade. 

Hi everyone I hope you're having a great week! I'm running into an issue with Subcontracts and Projects in our system, and I'd love to get some advice from the community.Here is our current process:We have a 1-year Subcontract with a Vendor that covers multiple Projects. Each month, we:1. Reopen the main Subcontract.2. Add a new line for the current month's payment (linked to an active Project).3. Click Remove Hold to process it.4. Create an AP Bill to pay the vendor.The Problem:Over time, some older Projects on earlier lines have been marked as Completed. Now, whenever we Reopen the Subcontract to add a line for a new month, the system blocks us from clicking 'Remove Hold' because of those Completed Projects—even though the old lines linked to them are already Closed.What we expect:The system should only check the Project status for Open lines, and ignore Closed lines so we can keep processing the main Subcontract.Has anyone faced this issue before? Is there a recommended setup or wor

Since there is no documented automatic process that reliably matches those imported Shopify payment records to Acumatica Bank Deposit payment lines.  Has anyone designed and created a customization or a controlled reconciliation process to automatically link imported Shopify payments to Bank Deposits?

Hello, Has anyone had issues with this? Acumatica is not importing all types of transactions from the BAI2 file. Specifically transactions coded to 495 but we are now going through and double checking to see if there are others.

Hi Acumatica Community,I tried using an Import Scenario to perform mass processing for voiding prepayment transactions.But I have an error. May I ask if anyone has experience with this process or can provide guidance on the proper setup and approach? 

If an AP invoice is accidentally booked to the Fixed Asset clearing account, and then either reclassed to an expense instead of the FA clearing account or reversed with an adjustment, the original AP invoice still shows in convert purchases to assets.Is the best way to remove the transaction to mark it as reconciled and process? It seems to remove the transaction from the list, but I’m not sure if there are any other issues that may cause I’m not seeing yet. Or is there another way to remove that transaction from the list so users don’t accidentally convert it to a FA? 

Hi Acumatica Community,We are planning to proceed with the period closing and would like to seek your recommendations on which reports can be used to validate the subsidiary ledgers against the Trial Balance.Specifically, we would like to validate the following subsidiary ledgers:Accounts Receivable (AR) Accounts Payable (AP) Inventory Fixed Assets CashOur objective is to perform an additional validation to ensure that the balances in the subsidiary ledgers reconcile with the corresponding General Ledger (GL) balances reflected in the Trial Balance before we proceed with the period closing.We would appreciate any recommendations on the appropriate Acumatica reports or reconciliation procedures that can be used for this purpose.Thank you in advance for your guidance and recommendations.

There are several community entries on this topic, but I haven’t really found an reply that can be implemented. This entry perfectly explains the problem, but the solution isn’t realisitic:Purchase Order Prepayments | CommunityIt’s a pretty basic ask:Vendor needs a prepayment (deposit) on a PO PO Details keep changing -- there’s no way to modify the PO Details that are linked to a PO Prepayment Request.The prepayment shouldn’t have a requirement to be linked to individual lines.. it’s just a deposit on the PO Total.How can this be accomplished?

Hello!I have a scenario where I am required to calculate GST 5% applicable for Jersey Island. Can someone please let me know how to configure GST in Acumatica. Thank You

Used to be able to use @OrganizationName.  It seems that Parameters are no longer supported in formulas in the headers of the Column Set in the Modern UIIn Modern UI, 26R1+ how do we get the financial reports to print the company selected in the parameters rather than the company the user is “in”?  

I have a customer with multiple branches. When I run the P&L and I click on the groups button, all the branches and consolidated reports look the same except one branch. One branch is not totaling the Net Income (Loss) and there is some missing formatting at the bottom of the report. Does anyone have any ideas why just one branch is not working the same as the rest of the branches?

Hello!I have created a prepayment Invoice type bill mistakenly by adding manual accounts and descriptions. Now I am required to cancel/void this transaction. But when I try ‘Write-off Prepayment’ action, it tries to create a debit adjustment but errors the line level account, stating it cannot be emptied. I am not allowed to manually fill the account as I did on the prepayment invoice.  Can someone please help me with this.  Thank You

I have a Debit Adjustment stuck in a Reserved status.  I went into it to “remove hold”...I do not have that option.  How can I clear/open this document?TYIA 

I try to configure mailing and printing for purchase requisition template for requesting proposal to vendor. But It’s always use default system sending email template. when click request proposal, it also send to other two email that is not the vendor email. This is image when it sent 

Hi Community, I’m hoping I can get some help with this.We are running into some instances where an orders shipment and invoice are processed short. For example, the order called for 140 units, but only 130 units were processed under the associated shipment and invoice. Is there a way to reverse the invoice where it re-opens the shipment so that the shipment can be modified? We are currently using the RC order method to return the inventory and generate the CM to then apply to the invoice with incorrect value. We are then re-doing the order at the correct unit quantity/value. Trying to see if there is a faster way to do this without having to use the RC order method.Appreciate any feedback! Thanks

How do you create a refund from a credit memo without having an open item show up when I do a Bank Deposit.  AP will be issuing a check.  I already Extended the customer to an vendor.From the credit memo it took me to payment and applications with a type of refund.  It was to go through the clearing account.