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Question

Trying to change cash management relevence calcuation and I'm getting this error

  • May 1, 2026
  • 0 replies
  • 8 views

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Error: Unhandled exception has occurred, your changes have been rolled back: Error: An error occurred during processing of the field Cash-In-Transit Subaccount: Error: An error occurred during processing of the field Subaccount: Error: Branch, Product Group of Subaccount do not exist in the system.

We don’t use subaccounts so I’m a little confused.

The reason I am trying to change these preferences is because none of our credit card settlement transactions are matching even though I can find them via the Processing Center ID every time so I’m wondering if the document date is holding too much weight. 

We are also still using Authorize which I know is no longer supported so...maybe that’s the issue?