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Overlapping Dates​​​​​​Is there a way to fix the overlapping dates on dashboard widgets without reducing the maximum number of records displayed? This became an issue after an upgrade to 2022R2. 

Why does Time Card allow Time Spent = -ve Value?  

Hi,We want to change case notifications so that the user who last updated the owner, to themselves, does not trigger the notification.  From what I can see, this is not feasible under the “trigger conditions” using the @me value.Is this possible? Thanks! 

As an admin, I have the ability to select the week when creating a time card. But other access roles cannot select the week, it is grayed out. I have already created my custom weeks in the Time and Expenses Preferences, I just need employees to be able to select their weeks in each time card they create. Any help would be appreciated!

The B2B portal, the default prices are not populating, it seems to be for things only in stock though. The base price is not an editable field. The default price is labeled base price in the portal (as a customization). Does anyone know how to get those to populate? 

We have a fairly simple requirement for row-level security on stock items, but I don’t know if it’s possible to achieve.The objective isn’t so much to restrict access to sensitive information from users as it is to hide all the unnecessary information that simply makes mistakes more likely.We are a manufacturer and would like to be able to only allow users to select the items that they need to work with. A prime example of this. Subassembly production employees should only be able to select the subassembly items that they are responsible to keep stocked. One person only builds door panel assemblies, but since they are also able to see other inventory, they sometimes accidentally create production orders for other items with a similar inventoryCD. I created restriction groups to only show them the items they build, but then they are unable to create production orders since those contain raw material inventory items which would now be hidden by the restriction group.Does anyone have idea

Hi! We’re currently revamping how we use Acumatica for our own internal CRM. We’re exploring the option of using attributes for lead classes to capture as much data as possible on a prospect such as their industry, requirements etc. This is all good information as the prospect moves along from lead to opportunity. However, when we convert the lead to an opportunity, the attributes despite being the same, do not get carried over and the data is lost/needs to be reentered. Is there any way that we can ensure the data from the lead stage gets brought forth into the future stages like opportunities and business accounts? Thanks!

When I check under “Business Accounts”, I have entities that were set up as Vendors that also show having a business account now that I sales team has entered into the mix, thus creating duplicates in that instance.  Is this an issue or how should these be set up?  

My client has asked about uploading AI files to requisitions so that the design files can be reviewed with the requisition. I want to caution her about file size and how that affects the space and affects of the database. Will someone advise on best practice? 

It appears that DeviceHub must be running in an interactive session.  If you log off the session then DeviceHub closes.  Is there a way to make this run as a service so it’s always running regardless of logged in user?

Hello all,I have the following scenario:The GL Account on an AR Invoice created with a Customer extended from a branch is pulling the default GL Account from the Customer Record. When I add a Non-stock item to the details, the item’s GL Account is NOT overriding the default GL Account from the customer record.  The GL Account on an AP Bill created with a Vendor extended from a branch is pulling the default GL Account from the Vendor Record. When I add a Non-stock item to the details, the item’s GL Account is NOT overriding the default GL Account from the vendor record. I tested and do not have this issue with vendors created from the vendor screen.  Has anyone come across a fix for this?  Thank you, Lindsey 

After our recent upgrade to 2022 R1 , we can see AddAfterProcessCallback is no longer available. Any suggestions?

Dear Friends,Is it possible to convert sales order into Purchase order  upon completion of sales order ?Please advise.Thank youRegardsVenuka Kaushalya

All of my menu items for CRM, parables, and Finance just vanished and I don’t know how. I have the 2021 r2. I checked if they were disabled and who has access and they all seem to be perfectly fine.Can someone help me recover these? 

We are attempting to add several new boxes to the Boxes list. The dimensions on one of the boxes isLength - 6.6 in, Width - 5.6 in, Height - 6.2 inWe are shipping with Easy Post and they accept for fractional box sizes, but we are unable to enter the size as a decimal into the list.Is there a setting that we need to change to allow for fractional measurements to be entered.Thank you!

The client wants to enter time entries spent on Projects from a Mobile phone.  Is it possible not to have the closed projects to show as you cannot see if a project is still open from the drop down on the mobile phone

Hello folks,I would like to know if a reseller is required to take up a partnership program, and of which category, in case if any support ticket is required to be risen with Acumatica. Thank you,

Hello,We want to print a shipping label when we ship.There is a “print label” button on the more menu of the shipment screen.It is grayed out.I enabled “shipping carrier integration” feature even though I won’t really be using it in an attempt to enable the button.How do I enable that button so I can print a label that I design?I understand that I need device up installed.  I have not yet done that.  Is that possibly why the print label button is grayed out?Thanks! 

I can't see the whole list of items from the IN2025PL screen but I can see them from the IN202500 screen…version 22R2 Some help please :) !thanks in advance.

I have been trying to save a record created on the Acumatica Mobile App but upon saving the record the below attached error is getting triggered. Please guide me out how to resolve this error.“An error has occurred. please try again or go back to previous screen”.Thanks.

What could be causing the error message shown in screenshot 1 when trying to create a bill related to a project with a task and an Inventory rate in the rate table? Additionally, why does enabling Project Specific Inventory result in an error message as shown in screenshot 2 when attempting to open the Purchase order screen, and what steps can be taken to resolve these issues?Screenshot 1Screenshot 2 Then I activated the Project Specific Inventory Now the Purchase Order is not opening. I even processed the Recalculate Project Balances for all projects, still the Purchase order screen not opening.  

We manufacture electronic products that we also sell to customers.We have set up various item classes for the components (electronics, mechanical etc.) and have created a separate item class for the finished items.We don’t want to the sales team to accidently add a subassembly or component to a quote/sales order - to minimise errors. The finished items item class is essentially for all of the items on our price list.It was an idea to set everything in the ‘finished items’ item class to Active, and to set all of the items in the various other item classes to No Sales.But it doesn’t seem to be possible to define the default Item Status in the Item Class settings?Whenever a new stock item is added, regardless of the item class, the default status is Active and it would need to be changed to No Sales each time?        

Can someone explain the difference between SUMMARY and DETAIL with CONTRACT TEMPLATES? Please see the attached image. I am assuming this has to do with Statements, but what does it do?  

A client is receiving the following message when they scan documents:but the document is scanned, seemingly without issue. After a few weeks the scans will stop working, and they have to reboot everything.They seem to be able to replicate the issue when multiple users try scanning at the same time (both will get the message, even though both documents scan). The users are on independent workstations with their own instances of DeviceHub. Acumatica version 2021-R2 21.208.0032Any ideas on how to resolve would be greatly appreciated.  

We have an issue with one Android phone and the mobile app where we get the error message “An error has occurred. Please try again or go back to previous screen.” when trying to create an appointment. When we close the error we get the error message “Something went wrong”On this phone we have done the following steps/troubleshooting:cleared the Acumatica Application Data and Cache - no change deleted the application and reinstalled - no change logged in as a different user - received the same error messages via a web browser, logged in as the phone’s user and no errors during processingAs the phone’s user we have logged in on another Android phone and did not receive the errors. We believe it to be an issue with this specific phone, that the Acumatica Mobile App does not like.Any ideas?  Thanks in advance for any brainstorming or experience you can share.