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Can't change Segment Key for cost code


I can’t change my segmented key for my cost code because the default cost code is unable to be changed. When I click the Change ID button, I get:

Error: The Change ID button is disabled.

Then the button disappears. If I attempted to change the ID manually by clicking in the ID box, I get:

 

PM Error: Cost code number cannot be updated directly. Use the Change ID action.

I need to change this and I am completely not sure what to do here.

Best answer by Laura02

Hello @Devon ,

It may be helpful for us to see existing cost codes and to see what you are changing From and To. It may be helpful to know your version of Acumatica.

Do you have customizations in the Projects modules?  If yes, please try changing Cost Codes with customizations temporarily disabled.

Access Rights could be a factor - Are you logging in as Admin?  If not, please try logging in as Admin to make the change.

Thank you.

 

Laura

 

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4 replies

Laura02
Captain II
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  • Captain II
  • 3132 replies
  • Answer
  • July 1, 2023

Hello @Devon ,

It may be helpful for us to see existing cost codes and to see what you are changing From and To. It may be helpful to know your version of Acumatica.

Do you have customizations in the Projects modules?  If yes, please try changing Cost Codes with customizations temporarily disabled.

Access Rights could be a factor - Are you logging in as Admin?  If not, please try logging in as Admin to make the change.

Thank you.

 

Laura

 


Laura02
Captain II
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  • Captain II
  • 3132 replies
  • July 1, 2023

Hi,

Are you saying that you changed all other cost codes successfully, except for the default? If so, can you temporarily replace the Default Cost Code setting with another already-updated cost code, then change the default cost code ID to match your new segmentation, then change the Default Cost Code again?


aaghaei
Captain II
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  • Captain II
  • 1204 replies
  • July 2, 2023

Default Cost Code can not be changed. In fact it is generated automatically by defined segmentation. Depending how you set your segments and their lengths, the platform will fill all segments by zero automatically.


  • Author
  • Freshman I
  • 2 replies
  • July 2, 2023

Hi @Laura02!

I disabled the customization I had in Projects and that worked! Thank you so much!

I had a Procore integration running and I’m sure that’s what was causing the issue.

 


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