Everything Else

Hi there! We have been facing an issue related to MYOB Advanced ERP (Accumatica) Filter($filter) option.When used $filter parameter in REST API, pass multiple conditions with 'or' operator.Like this in URL '$filter=CustomerID eq '21FEBUSER' or CurrencyRateType eq 'SPOT' which gives us this error:"exceptionMessage": "Only AND logical operator is supported","exceptionType": "System.NotSupportedException"Is there any solution/api/help available to get multiple record in single request to pass multiple condition from Acumatica ERP in REST URL.  

I’ve searched here but couldn’t see this specific question asked, but I have a customer who just went live and now they want to increase the length of the inventory ID from the current 15 to 25.  Can this be done safely with items already existing in the system?  Will those items be unaffected if this is done?  Thanks.

Do we know when a new build will be released for 25R1?  It seems the original from about a month ago is the only one available.  25.100.0054

Hi all, Does anyone know how to get the Task Body (where often we have a template that populates it) into the Email Notification sent to the assigned group/user?I’ve tried ((Activities.Body)) from the Data Field dropdown and ((CRActivitiy_Body)) here but it doesn’t yield anything in the Email received. The Email Template is sent via a Business Event for “trigger by record change” and not an Automation Schedule.  

Will Acumatica charge for the weekend upgrade process. If yes, how much will be changed.

Dear Experts,This might be a silly configuration issue, but I’m stuck and need your help.I created a new Discount Type with a Sequence: Now, when I tried to apply this discount code to an Invoice Document Detail, system still complains that there is no matching discount sequence to apply - can you please let me know how to fix this? Thank you very much!

Anyone willing to help out with MS Teams integration. Azure Item is complete but not clear on the next steps regarding this. Would need to get this completed asap. Thank you you wonderful community! :)

Hello, I am trying to troubleshoot an Import Scenario where we are updating all of our Vendor ID’s. We’ve been able to successfully complete this in a Test environment, but for some reason I am unable to in our production instance. Any assistance would be appreciated! We have a custom import scenario that uses the “Specify New ID” target object. In Test environment, it works as intended - updating only the Vendor ID.In Production, we’ve replicated the scenario, and the import reports it completed successfully and with no errors, but the Vendor ID remains unchanged.What am I missing from the scenario in order to update the IDs? 

Hello,I am able to successfully log in after setting up the new system email and external application in Acumatica.  They have 2 factor authentication and as I said, I was able to do the initial sign in from Acumatica.  When I hit TEST of the system email it fails with this message. Any thoughts?  

We are receiving this error after upgrading from 23r1 → 24r2.  I have removed the device associated to the user and reinstall the mobile app.  No change…Thanks,Brett  

I created a template for adding specific line items to a sales order. When the line items are added, I want the Manual Price flag to be unchecked. I marked the manual price flag as False in the template. However, when the template is applied, the manual price checkbox is marked as true.  

Is it possible to Create Employee Time Cards and/or Submit Employee Time Cards in batches rather than one employee and pay period at a time?

Hi Community,Is there any way to get a side panel on this Inventory Allocations screen via Customization projects? It does not seem to have the option under the Action Types. Thanks,RJ

Hi Community I have never seen this before, but what would cause the Owner field to show in every other tab except for the Conditions tab?  I need this APQuickCheck.OwnerID as a Condition, but it does not show up. I can see it in the Parameters, Results Grid, and everywhere else.   Thanks,RJ  

We’ve recently found out that the accounts created for our customers to use the customer portal have access to our main Acumatica database as well. Is there a way to ensure that customers only have access to the portal and nothing else?

Hi Acumatica Community,I do have a concern. I was trying to create a dashboard for my Acumatica cases, and I want to get the total time of the initial response.Upon checking, the Initial responses are not populating any time, unlike the resolution time it has hours and minutes. My question here is, how do the initial responses work in Acumatica Cases 23r2? 

We just upgraded to 24R2 and are having issues trying to create a compliance line for insurance under the customer. This has never been an issue before. When trying to save the following warning is given:This is directly under the customer record and there are no other compliance lines listed for this customer. Has anyone else run into this and how did you fix it? Thanks!

I know that there’s a plugin that does something similar, but is there a way within base Acumatica to record when customers open emails?

We have a customer that wants to attach incoming emails that may contain multiple attachments to a Sales Order.  The only options I see in the Outlook integration is to a Contact, Case, Opportunity, or Project.   Is there another option I’m missing to add an activity to a Sales Order, Purchase Order, etc?

Is there a way to turn off the cross referencing on vendors/inventory items? We use one inventory item for non stock items.  It keeps pulling in the price or sometimes the alternative id which is not helpful for us because the price is always different and we use the alternative id for Serial#s. 

I am working in Acumatica 24R2 Build 24.205.0015. Currently, I am trying to update my local instance to be more up to date with our live instance. I took a snapshot of my Local, using the “Exclude Wiki and Attachments” setting.  However, the snapshot file was larger than what is natively supported in Acumatica (My file size if 1.21GB). As a result, I followed the instructions from this link allow me to import larger snapshot files.https://community.acumatica.com/maintenance-and-troubleshooting-229/how-to-increase-the-size-limit-for-a-snapshot-file-being-uploaded-150?tid=150&fid=229 Now, I am able to upload the snapshot into my local tenant, however I am unable to actually restore the snapshot to the instance. Every time I try, I run into the following error. “An error occurred while importing data into the 'GLTran' table.”  With the error stated being “System.IO.IOException: Stream was too long.”. Below I will also post the trace log that occurs. Since the snapshot method did not w

Hi All, New to Acumatica here! I am trying to complete some certifications through the Acumatica Portal → Learning Paths → Partner University but when I click on the hyperlink for the Partner University I get a pop up that says my Partner University account is in an ‘inactive status’. I tried escalating this to the recruiter that created my Portal account for me but they could not do anything about it as they have no control on the backend of things.. I tried creating a ‘New Education-Related case’ through support tab but as soon as I clicked on it it just brings me back to the ‘Welcome to Acumatica’ Homepage. Any ideas as to what I can do here? Thanks in advance!

Hello Guys, I would like to add the proforma invoice type to this drop down. Hope you can help me :) 

Is there a way we can change some columns of the Purchase Order Line Details without reapproving (such as Warehouse and GL Account), and others that will require an approval (such as quantity or unit cost)?  Or keep a history of Approvals each time PO is held and released?

Hi.  Is there a way to tell using the audit if a record is copied from another record?  For instance, we have a sales order that is created, but I can’t tell if it was copied from another sales order, or if it was entered as a fresh new order. Thanks!Kathy