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Business Event Not Running.

  • May 6, 2025
  • 8 replies
  • 244 views
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I’ve been trying to set up a business event to run whenever a new entry is added, but this event never runs. I can get it to trigger with “Trigger with Action”, but by Record Inserted produces no results.

 

8 replies

Manikanta Dhulipudi
Captain II
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​@kkraus 

Can you make sure to add the key fields in the Generic inquiry for the field added.

Another steps to check if any conditions orJoins are causing the issues.

 

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  • Author
  • Freshman II
  • May 6, 2025

I believe I’ve added all the key fields from the two tables being brough in: 
 

The Two Tables
SOOrder Key Fields
SOLine Key Fields

I believe the conditions are fine as well. 

 

 

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craig2
Pro I
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  • Pro I
  • May 6, 2025

Just throwing a dart here, but that Contains condition catches my eye as a potential problem for BE triggering.  Just for testing purposes I would see if you could turn it off, or find another way to use an Equals there instead.  Then if it starts working, you can explore from there a more permanent solution.

 

 

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  • Author
  • Freshman II
  • May 6, 2025

Alright, I removed the Contains criteria, however the BE is still not working.

 

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Manikanta Dhulipudi
Captain II
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​@kkraus Can you GI, Business events XML Files here.

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  • Author
  • Freshman II
  • May 6, 2025

​@kkraus Can you GI, Business events XML Files here.

Here is the Business Event and GI.

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  • Author
  • Freshman II
  • May 8, 2025

​@kkraus Can you GI, Business events XML Files here.

Here is the Business Event and GI. ​@Manikanta Dhulipudi 

 

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Chris Hackett
Community Manager
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Hi ​@kkraus were you able to find a solution? Thank you!

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