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Pop Ups Not Going To Designated Documents

  • July 9, 2026
  • 2 replies
  • 21 views

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I’ve tried it all guys. Deleting browsing data including cookies, restarting my computer, making sure google chrome is up to date BUT when I press the parent activity of this task:

 

I get a blank/new sales order

 

I used to be able to go to the sales order page and go to the sales order from there but I’m still getting a blank new sales order 

This is happening in payments and applications as well. 

2 replies

Dipak Nilkanth
Pro III
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Hi ​@SBaldwin,
Have you checked in the trace for the same? 


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  • Captain I
  • July 10, 2026

Hi ​@SBaldwin 

I wasn’t able to reproduce the issue you are getting. Looks like when clicking on Parent Activity, that activity is pulling up correctly. But when clicking on Related Activity, you are running into an issue. If you could provide the trace log for this activity, we can check and see if we find anything helpful there.