Everything Else

I have this discount code But when I create a sales order with this customer I cannot get the discount to trigger. And I can’t add it manually either. Hopefully I’m just missing something silly :)  

I spend a bit of time on the trace screen, I’m sure I am not alone, and I got tired of clicking every “Show more” and drag-selecting stack traces that paste in notepad. So I built a small Chrome extension I now use regularly, and I figured others here might find it useful: • One click copies every exception on the page: all “Show more” links auto-expanded as numbered plain text• The copied header includes which request caused the error: screen ID, command, request type, time, duration. If the errored request isn’t the row you have selected, it selects it and copies anyway• A “Copy for AI” button prepends your own configurable prompt, so the paste is a ready-made debugging request for Claude/ChatGPT/Copilot• There’s also a “Pick element” crosshair mode to copy just one panel (Messages tab, SQL tab, a single exception) It’s free, MIT-licensed and open source, with no accounts, no analytics, and no network requests — you can verify that in the code. Chrome Web Store: https://tinyurl.com/A

Hello,When purchasing a permanent sandbox from Acumatica, will it be fine if the storage is less than production? I would think yes because that is the case for the free upgrade sandbox. Adding sandbox storage to match production adds significant cost and takes us out of our price range. Thanks!

I’ve tried it all guys. Deleting browsing data including cookies, restarting my computer, making sure google chrome is up to date BUT when I press the parent activity of this task: I get a blank/new sales order I used to be able to go to the sales order page and go to the sales order from there but I’m still getting a blank new sales order This is happening in payments and applications as well. 

Are there any implementation/training documents in Acumatica’s open university for inventory planning? I can’t seem to find it :) 

If a Modern Customer Portal user (a contact of a company) is granted access to the portal, with the Customer Portal Contact Manager and Customer Portal Company Manager roles, within the portal they can view Company Profile and click Add New Contact, but after doing this, the new contact appears in the Contacts tab of the customer account in the main ERP instance, but within the portal, the user is unable to see any records listed in the Contacts section of the Company Profile:We would like to use this role to allow a nominated company contact to manage the portal users within their company, with the ability to add new contacts, revoke access to contacts who have left their organisation, change passwords etc.  The Customer Portal Contact Manager role looks like it could do this but doesn’t seem to work properly. Could this be an issue with the default access rights for the Portal Contact Manager role? 

Does anyone knows how to do 2 business events, one that fires when you put an attachment on the shipment and another one which fires when you put an attachment on the related invoice using the same GI (SO-SHP-INV GI) I am not concerened about the subscriber you can use any but I just need it to fire on both scenarios

Hi Everyone, When we engage with Acumatica Support, we are asked to disable our MFA for the Acumatica Support user. Our company has been hacked via Acumatica before, and we will not disable the 2FA for users. I’m surprised that Acumatica asks us to disable it for them - surely Acumatica understands the importance of robust security, right?Our current plan is to update the support account email to be the email of the specific person helping us, so they can get the emails with the authentication codes. Does anyone have any better ideas? Or know why the direction from Acumatica is to disable critical security?  

Hi,Is there a release date for SP1 for 26R1?  I couldn't find any details. 

We just found out we cannot print drop-ship POs once it’s been received while being in the PO. Does anyone know the reason? We have a work-around of reopening the PO and printing, or using the Printed Form in the PO list screen. 

Hello, We are having customers report that invoices that are emailed out of Acumatica are being received more than once. We click the email button only once, the activity shows one email sent on the invoice page, the All Emails page shows the invoice only sent once, but then our Postmark Server Log shows it processed one second apart.What could be causing this? We restarted our server last week hoping the reset would alleviate the issue, but it did not. ​

Hi there everyone,Our company recently upgraded to 26R1, we noticed a few bugs here and there, but one that seems to be prevalent is an issue with the autocomplete box.  For example, when typing in an item into the Sales Order screen, typically a box automatically comes down, giving you different autocomplete options to choose from. However, now it is only loading the first 15 rows of that, and then showing only blank rows afterwards.This happens both on the Classic and Modern UI, and it happens for all fields that can be auto completed, like Inventory ID and Customer. Each time it shows the first 15 results, and then the remaining populated rows are blank. If you click on one of the blank rows, something is actually entered in, it looks like the text in the autofill box is just invisible to us. Has anyone else experienced this?

Hello all,In the previous versions of Acumatica we had the functionality, for instance that if we have an item lets say AAComputer and if a user tries to add a new item in the Inventory ID field, as soon as the characters are entered Acumatica displays the relevant results. So if the user enters AACOMP, Acumatica displays the result for the existing item in the search result.Here the user isnt making use of inventory lookup, but just typing in the characters and it displays the items that already has the keyword.However in the current versions, its not working at all even after enabling the full text search. Is there anyone else facing the same issue? Regards.

Hi everyone,I am troubleshooting an issue in Acumatica where certain Contact records time out when opening the Contact entry screen.The Contacts list screen had a separate Generic Inquiry issue, which I was able to correct. The GI had an invalid condition:Contact.UsrCustomerLocationID <> MAINUsrCustomerLocationID is an integer/custom LocationID field, while MAIN is the LocationCD/substitute key. I corrected the GI by joining the Location table to Contact using:Contact.UsrCustomerLocationID = Location.LocationIDContact.BAccountID = Location.BAccountIDThen I changed the condition to:Location.LocationCD <> MAINAfter that, the Contacts list screen started loading correctly.However, I am still getting timeout errors when opening certain Contact records directly on the Contact entry screen. The screen opens blank and then throws an execution timeout. The trace points to Acumatica duplicate validation / duplicate entity loading:Microsoft.Data.SqlClient.SqlException: Execution Time

Our inventory items are valuated via FIFO. I have some items that ended up getting a $0 unit cost, but those items are layer #2 in our cost layers and I’m unsure about what I need to do in order to change that unit cost. For items where the $0 was the first layer I could just issue out the item and do a receipt with the new unit cost. Yes, I am aware that it would move that cost layer down to the bottom of the list which is okay in this scenario.If I need to change the second layer do I need to do 2 lines in my issue, remove enough inventory to relieve the first layer and then do a second line that issues out the 2nd layer, and on the receipt receive enough that mimics the first layer at the original unit cost and then a second line that has the adjusted unit cost?I have read that it is recommended to do adjustments to change unit costs but I find that those changes are not reflected in the cost layers GI.

Hello all,I would like to know if we can prevent de-duplication or inserting/saving of incorrect keywords. For instance there might be an item ID = LAPTOP, and any other employee would go ahead and create a same item but with incorrect keyword = LEPTOP. How can we prevent such scenarios in Acumatica?

Good morning all,i am working to add an attribute in the Lot/Serial number setup screen and run into a CSSCreen Attribute error. Has anyone run into this or know how to fix it? I have tried creating a new lot/serial item and still get the same result. Please help. Thank you. 

Hello community!Is there a way to default the warehouse for a line item based on the branch of the transaction (SO,PO,etc)? Similar to how the line details branch defaults to the branch you are creating the transaction in, is there a way for the warehouse to default here too?SO Created in the PRODWHOLE branch would ideally default to the PRODWHOLE warehouse.I have tried removing the default warehouse from an inventory item. It just appears blank and would still require manual selection. Thank you! 

When I load a vendor price worksheet using Excel, it is not checking the Vendor / Alternate ID combination.  It is matching it with any alternate ID, even if not from the vendor I specified. Does anyone know of a workaround for that or if it is on the docket to be fixed?

Hi All,Is there anyways the quantity can be defaulted for as stock item to a MOQ for a specific supplier when a line item is added to a PO. Without using Replenishments  

hello all,We have the AI Assistant feature from 26R1, however I would like to know if anyone has experimented it, and how?Thanks.

Hi,One user experienced a popup error stating “PXSerialChart is not defined” in the system. This issue is intermittent and occurs inconsistently in different forms. However, once the user clicks OK, the error disappears and the screen continues to work normally. What could be the reason for this? Thanks! 

Is there some sort of a “Customer Center” where we could go to a specific customer, and see every single activity that customer has with us?. Everything from Quotes, Sales orders, shipments, invoices, current balance, payments made, etc.   We came from Quickbooks Desktop and they had a customer center which showed all of this, but I am not able to find a place that tracks everything like this.  An example of this in practice would be:  A customer calls and asks one of our sales people a variety of questions, like how his current order is going, if we can send him copies of his invoices from past orders, and what is the balance on his account.  Where do we go to find this all in one place instead of jumping around?

When we go to sales orders or shipments and try to search for a customer, if we type their email in to search, that doesn’t work. We sell a lot online, and many times a customer will email us and ask for order updates or some other info. A lot of times they will not put their name in, so we only have the email to work with.   Or, they will put their name in, but the order is under their company name.  These fields do not come up when trying to search, so many times the results are empty if we type in the email or name in the search. So is there any way to search like this?  Even better, if there was some sort of a “Customer Center” where we could go to that customer, and see every single activity that customer has with us. Sales orders, shipments, invoices, current balance, etc.   We came from Quickbooks Desktop and they had a customer center which showed all of this, but I am not able to find a place that tracks everything like this.  An example of this would be if a customer calls an