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Mobile app connectivity error: "Server Unavailable" and "Your device is not connect to the internet"

  • February 19, 2026
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lauraj46
Captain II
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Has anyone else had connectivity issues recently when trying to connect or work in the mobile app when they know that they do in fact have WiFi/cellular connectivity?  When the error occurs the user is able to open a website in Chrome to confirm that they do have connectivity. 

This seems to be a new issue in the last couple of days, and all of the reports so far have been on Android devices.  It is affecting more than one of our customers on different Acumatica instances.