Known Issue: The EasyPost platform experienced internet connectivity issues starting early morning 7/23/2026 (first reported 07:57 PDT). Affected all customers using EasyPost's API and related services.
Root cause: A connectivity issue at EasyPost's hosting provider affecting network access to their data centers.
Resolution: Network connectivity has been fully restored, EasyPost services are operating normally, and system-wide error rates have recovered to normal levels. EasyPost Engineering will continue monitoring for any residual effects.
Actions needed: No customer-side action required.
We recognize the disruption this has caused and extend our sincere apologies for any inconvenience experienced.
