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Can't Get Line Discount To Populate/Trigger on SO

  • Jul 16, 2026 9:01 PM UTC
  • 3 replies
  • 65 views
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Semi-Pro I
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I have this discount code

 

But when I create a sales order with this customer I cannot get the discount to trigger.

 


And I can’t add it manually either.
 

Hopefully I’m just missing something silly :) 
 

    3 replies

    nhatnghetinh
    Captain II
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    • nhatnghetinh
    • Captain II
    • Jul 17, 2026 3:21 AM UTC

    Hi ​@SBaldwin 

    On the Discount Codes screen > Do not check "Manual"

     

     

    If "Discount Type" is "Line" > The Discount Code will be displayed on the DETAIL tab line of the Sales Order screen.

     

    Best Regards,

    NNT

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    I have devoted a great deal of my time and passion to Acumatica ! 🌐https://www.linkedin.com/in/phambaotruong
      Semi-Pro I
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      • SBaldwin
      • Author
      • Semi-Pro I
      • Jul 17, 2026 1:16 PM UTC

      Manual is not checked

       

      It’s still not showing up automatically. I can select it on the detail line but I want it to trigger automatically. 

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      Chris Hackett
      Community Manager
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      • Chris Hackett
      • Acumatica Community Manager
      • Oct 7, 2026 9:43 PM UTC

      Hi ​@SBaldwin were you able to find a solution? Thank you!

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