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Question

Can't Get Line Discount To Populate/Trigger on SO

  • July 16, 2026
  • 2 replies
  • 20 views
S
Semi-Pro I
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I have this discount code

 

But when I create a sales order with this customer I cannot get the discount to trigger.

 


And I can’t add it manually either.
 

Hopefully I’m just missing something silly :) 
 

    2 replies

    nhatnghetinh
    Captain II
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    • nhatnghetinh
    • Captain II
    • July 17, 2026

    Hi ​@SBaldwin 

    On the Discount Codes screen > Do not check "Manual"

     

     

    If "Discount Type" is "Line" > The Discount Code will be displayed on the DETAIL tab line of the Sales Order screen.

     

    Best Regards,

    NNT

    I have devoted a great deal of my time and passion to Acumatica ! 🌐https://www.linkedin.com/in/phambaotruong
    S
    Semi-Pro I
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    • SBaldwin
    • Author
    • Semi-Pro I
    • July 17, 2026

    Manual is not checked

     

    It’s still not showing up automatically. I can select it on the detail line but I want it to trigger automatically. 

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