Discussion Forums

 I’m looking for a way to restrict user access to the Authorize only option on payments and prepayments We may need restrictions in two places but a bit uncertain when looking at this from Access Rights The pop-up dialog box initiated on sales orders The Actions menu on Payment/Prepayments (AR302000) Possibly these are the same?  I’ve tried editing the “Authorize” access rights under Payments and Applications>AR Payment>Authorize but it seems any changes made here revert to Inherited  Is it possible to only allow certain staff to Capture without permission to Authorize-only? 

I am trying to add a file path to the Data Provider File Name field.  When I click on Update Schema I get the following error: File 'C:\OTSShare\Import_Scenario_Files\APIMPORT.csv' is not found. I have made sure that all IIS accounts have rights to the file and folder etc.

Hi, I have data on spreadsheet to import into Notes field where there should be multiple lines in the note. The data contains \r\n characters which are correct characters to use when importing data. However the characters appear to be stripped during import. The workaround is to alter the data in the spreadsheet replacing \r\n with CrLf (just some other text), then in the Import formulae Replace(<text>,’CrLf’,’\r\n’) which then imports as expected. Does this make sense to have to do this ?

Hi everyone,I'm trying to automate the synchronization process for importing files from an FTP server in Acumatica, but it is not working even though I followed the guidelines from this documentation:To Set Up Automatic File SynchronizationThe manual synchronization works correctly, and I am able to retrieve the file without any issue. However, the automatic synchronization does not seem to detect or import new files automatically.Please see the screenshots below for reference: My goal is to have Acumatica automatically retrieve the latest files from the FTP server every 5 minutes.I would really appreciate any help or suggestions from the community.Thank you!

Hi, we have a client who’s using Device Hub and they are asking us to add a printer as another option in Acumatica in Default Printer. I have not configured a DeviceHub before, but I need to do it for our client. I checked the Wiki on adding a printer but it says that I need to configure it in device hub first.My question is, do I need to configure it on my end or they need to configure adding the printer on Device Hub and then I can update the printer list in Acumatica?

Hi,  we are using Acumatica in Germany (called here Haufe X360) and we need some support for customizations and development.Our local Acumatica partner in Germany has unfortunately not enough capacities. So we are looking for somebody who can support us here to bring more speed into some topics.  If you are interested just let me know. Lars   

Hi All, in the modern UI when you click the Filter Settings button, it doesn't open the Filter Settings dialog box at all, as expectedly on normal functioning.had to switch to Classic UI, for that particular form any time i need to open that Filter Settings. just wanna find out if this case is unique to me, or is a widely known issue with the Modern UI?thanks!  

Say a customer record has multiple salespersons assigned to the same Location ID (on the Salespersons tab).Is it possible to configure an import scenario to delete a specific line based on BOTH the Salesperson ID and the Location ID?Example:Salesperson A // Location ASalesperson B // Location ASalesperson C // Location ASalesperson A // Location BSalesperson B // Location BSalesperson C // Location B If I wanted to delete the Salesperson B // Location B line from the Salespersons tab, how would I configure an import scenario to do so?

It's great that we have such a vibrant Acumatica community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community is to respond to every member’s question so that no one goes away "empty handed".Connect, Learn, Share Exciting News - Upcoming CRM Webinar!Don’t miss our upcoming CRM webinar:  Maximize the CRM Advantage: Streamline Sales and Operations.  Please join ​@MichaelBradner55 and ​@Tara H on Tuesday, May 19th at 1p EST to learn all about leveraging Acumatica CRM to:Streamline your sales process Improve customer engagement and retention Gain valuable insight to inform your business decisionsWhether you’re an existing CRM user or curious about adding it on, feel free to sign up here.  Hope to see you there!   Join us — the June Customer Onboarding cohort is open to partner employeesSomething you have been asking for — and we're making it happen.The June 1 cohort of the Acumatica

Hi all, There was a related topic regarding @BaseRowCode to calculate the percentage of a subtotal. I have attempted to assign a Base Row Code from Net Revenue for the subtotals; however, the values are still appearing as blank.For reference, I followed the guidance from the “Profit and Loss - Line Percentage to Total” community post.Profit and Loss - Line Percentage to Total | Community  I have also attached a snippet of my Row Set for review.  I would appreciate any guidance on where this may have been set up incorrectly. Thank you in advance.

Hi All,I have been struggling to find the table link that will let me list all of the attributes that are listed on an Item Class.The INItemClass table has this beautiful field called ItemClassStrID which is a direct match to the EntityClassID on the CSAttributeGroup table.Using this relation would solve all my problem, but the ItemClassStrID field isn’t available to use as a relation data field.Does anyone have a GI that lists the Attributes on an Item Class?Thank You!

Is it possible to install the outlook add-in for a shared mailbox? I have it installed for my inbox, but it’s much more useful if I can access from the shared mailbox. When I click the inbox for the shared mailbox, the add-in disappears from the ribbon. 

I’m getting a build error in the UpdateExpirationDate() function:    public class KBCCProcessingCenterMaintExt : PXGraphExtension<CCProcessingCenterMaint>    {        [PXOverride]        public PXAction<CCProcessingCenter> updateExpirationDate;        public static bool IsActive() => PXAccess.FeatureInstalled<PX.Objects.CS.FeaturesSet.integratedCardProcessing>();        [PXUIField(DisplayName = "Update Expiration Dates", MapEnableRights = PXCacheRights.Select, MapViewRights = PXCacheRights.Select)]        [PXButton]        public virtual IEnumerable UpdateExpirationDate(PXAdapter adapter)        {            if (Base.ProcessingCenter.Current != null && Base.ProcessingCenter.Current.ProcessingTypeName == typeof(KBTokenizedProcessing).FullName)            {                throw new PXException(KBMessages.FeatNotSupported);            }            return Base.UpdateExpirationDate(adapter);        }The error is: 'CCProcessingCenterMaint' does not contain a defi

When upgrading from Acumatica 24R1 → 26R1, the CCProcessingCenterMaint.UpdateExpirationDate(PXAdapter adapter) is now missing in \App_Data\CodeRepository\PX.Objects\CA\CCProcessingCenterMaint.cs.  I was overriding this method but was still using the base.  Was this method moved somewhere else?

I’m running Acumatica for my manufacturing and field service.  We have the Field Service module.  On some Service Orders and Appointments, we have items that production needs to Manufacture and Ship before the Field Service tech can be dispatched to the jobsite. For instance, the customer orders a pump. We have to manufacturer the pump, then deliver the pump, then once it’s delivered, Field Service needs to dispatch a guy via an Appointment to start up the pump.  We have the manufacturing and delivery part down 100%, and we have the service order and appointment part down 100%, but we can't figure out how to marry the 2.  I need a good way to get from “the delivery is confirmed, the product is on site” to “we need to dispatch a service guy by creating the appointment and putting the appointment on someone's staff calendar”.  I can’t put the manufactured item on the service order because then I can’t then create a shipment, so we put a service item on the Sales Order and mark it Appoint

I am having issues getting the insert new record button to show up on an entry point GI that is for a custom screen. I have the “Enable new record creation” button checked. I have insert or delete access but it still doesnt show up. I saw this post in the community that says to look in the hidden folder, but there isnt anything about my screen or GI in the hidden folder. I had issues with it not showing up on another screen i made but it randomly showed up. this one hasnt shown up yet. I tried restarted the application and logging out and back in. I also tried unclicking the “Enable new record creation” and then selecting it again. so far, nothing i have done has made it show up. Does any one have any ideas how to make it show up? 

 I have an order type LS, which is allowed to quick process (confirm shipment and create an invoice) When I press the button manually, it works as expected; then, I want to set up a business event that will auto-quickly process if the order type equals LS and the status is open.  But it’s not working; the system shows “button OK is disabled”.  If I remove this action and keep only  the “ press quick” action, the sales order only creates a shipment but does not confirm or create an invoice. Can you help me find out what I am missing? 

Looking for options to move inventory between locations in Acumatica but using a handheld device thats super easy.  Do not need full WMS at the moment, just very basic internal location movements.   Open to suggestions.   Thanks! Nirav S.

I’m planning to migrate custom screens to Modern UI in 2025R2 and want to confirm:Has the Modern UI architecture been finalized in 2025R2? Are there no major disruptive changes planned for 2026R1/R2? If I complete all Modern UI customizations in 2025R2, can I upgrade directly to 2026R2 later without needing to redo these customizations in 2026R1 first?

I'm on Acumatica 2025 R2 and trying to confirm whether the following is possible out of the box.Scenario:I have an appointment with one labor service line:Labor item: Technician Labor Estimated Duration: 20 hoursOn the Staff tab, I assign 2 technicians to the appointment. The intent is that both techs work in parallel, so the job finishes in 10 hours (10 hours × 2 techs = 20 total-hours).What Acumatica does:The appointment's Scheduled Duration is set to 20 hours, and the Scheduled End Date is calculated as Start + 20 hours — adding the second tech to the Staff tab does not change the scheduled window.My question:Is there any standard configuration (Service Order Type, Service Management Preferences, Service settings, etc.) that makes the appointment's Scheduled Duration automatically equal Estimated Duration ÷ Number of Assigned Staff?If not, what's the recommended default workflow when one labor line is meant to be split across multiple techs working concurrently? For example, checkin

Can customer use Acumatica 2024R2 until June 2026 when this version retired on 5 May 2026 ? Because the expired contract customer will due on 24 June 2026

HelloIs there a simple way to add a field to an already existing selector list? I want to add the default BOM (true / false) to this list. In the BOM profile this is the formula we use to allow it to come through on the profile GI: =IIf( [AMBomItem.BOMID]=[InventoryItem.AMBOMID], True,False).  

Hi, there is a standard ‘Production Ticket’ printed form and I want to modify the layout.Here is my current design:And below is how it shows. However, it only printed the first operation and first Work Centre in the BOMBelow is how I want it to look like. It should include all Operations and Work Centres in the BOM and so as the green boxes and lines should be printed based on how many operations and work centres there are. How can I achieve that? 

I’m now getting this compilation error:'SOShipmentEntry' does not contain a definition for 'OrderList' and no accessible extension method 'OrderList' accepting a first argument of type 'SOShipmentEntry' could be found (are you missing a using directive or an assembly reference?)So I noticed that it was moved to SOOrderExtension in 2025R2.  However, the graph for this is incompatible with SOShipmentEntry:PX.Objects.SO.GraphExtensions.SOShipmentEntryExt.SOOrderExtension docgraph = PXGraph.CreateInstance<PX.Objects.SO.GraphExtensions.SOShipmentEntryExt.SOOrderExtension>();This is the compilation error that I get:The type 'PX.Objects.SO.GraphExtensions.SOShipmentEntryExt.SOOrderExtension' cannot be used as type parameter 'Graph' in the generic type or method 'PXGraph.CreateInstance<Graph>()'. There is no implicit reference conversion from 'PX.Objects.SO.GraphExtensions.SOShipmentEntryExt.SOOrderExtension' to 'PX.Data.PXGraph'.Question: how do I create an instance of PXGraph wit

On the Approval Maps (EP205015) screen, if I want to set the Approver to be the Owner of the document, which value should I select in the Employee field: ((Document.CreatedByID)) or ((Document.EmployeeID.Selected))?