I’m running into a strange issue where I have a customization project targeting PO screens with multiple purposes - some validations to prevent certain combinations of projects and subaccounts, and another to unlock certain fields like descriptions and such while the po is in pending approval status.
When I publish this project on my local dev environment, all works great (no other customization projects installed).
When I publish this exact same project on a client’s cloud environment, the validations work but the field unlocking under pending approval status does not.
Both environment have exactly the same version and patch deployed (2026R1 Patch1). I’ve unpublished all other customizations and only published this project in both environments, and the same happens.
In the dev environment, everything works as expected in both classic UI and modern UI. In the cloud environment it does not work in either.
This customization used to work in 2025R1 on the cloud environment, but stopped working after an update to 2025R2, and still does not work under 2026R1. It always worked in the dev environment under all of these same versions.
Any idea where I can start looking to see what is causing this to not work in this specific environment?
Is there any way I can troubleshoot this on a cloud instance where I don’t have access to the server itself?
Thank you,
Kevin
