Configuration and Installation

I don’t see anything in the Help for implementation checklists for 2021 R2. Have or will they be updated for 2021 R2?

I’m having difficulty controlling access to particular form elements. The behavior I’m observing runs contrary to the guidance provided by the Acumatica wiki and training manuals. Currently using Acumatica Cloud ERP 2020 R1, Build 20.114.0020. The wiki says that:“By default, a role’s access rights to the form elements and actions are inherited from the role’s access level to the container of form elements to which elements and actions belong.” This is echoed in the security training manual: But it seems that form elements (tier 5) actually inherit their rights from the Form (tier 3), rather than the Container (tier 4). This breaks the “hierarchy of nesting” outlined above, and makes controlling access to particular form elements much more difficult. Is this a

could someone show me how to add attribute in Employees?  

I am unable to select the tenant with Edge and Firefox.At the login screen there is a tenant preselected that cannot be edited but deleted. If I enter my credentials without a tenant in Chrome, a second dialog appears to select the tenant.But with Firefox or Edge this second dialog is skipped. How can I change the mentant then? My instance is vesion 2021 R1 Build 8.013.0000.40 [21.113.0011]

Hello,I am setting up a new Acumatica instance in AWS. The DB is MySQL 8.0 and hosted on AWS RDS.When we try to setup a new instance, it is throwing below error.I have checked server variable “log_bin_trust_function_creators” and it is ON.Can someone please help me out to resolve the issue?Appreciated,HarishD

Does anyone have an efficient way to grant a user view only access to the entire database?Thinking of an external auditor or a C-Level client, who wants to be able to poke around, but should not be able to create/modify/delete anything.Outside of creating a role and then clicking on every single form and saying view only.Hoping someone has come up with something more efficient!Thank you!

Does anyone know if there are Russian language screen overlays available? ThanksJames 

I have restored a tenant in another instance, all the screens seem to be working perfectly except for SO301000.I am getting an error “access to message queuing system is denied” when saving Sales Orders.Error: Access to Message Queuing system is denied.   Send   Raised At: 19/03/2021 14:22:05 Screen: SO.30.10.00 Command: Save     Details: 19/03/2021 14:22:05 Error: Access to Message Queuing system is denied.    at System.Messaging.MessageQueue.SaveQueueProperties()

Is it possible to run multiple instances of device hub on the same computer, each connected to separate Acumatica Tenants?  I did this with 19R1 but just upgraded to 21R1 and now I get an error that the program is already running.

One of my clients receives a payroll file with no header records. They can import into Quickbooks by mapping the data field to the column in the excel file. Does Acumatica allow this type of mapping? For example, Column A = Date, Column B = Amount...In the Data Provider or Import Scenario can I specify Column A = Date?

We're having the issue described below with Acumatica and cannot find a solution. We have an open ticket and Acumatica support has been sporadically working on it for several weeks now but no answer. They can't reproduce it and so have done a screen share to look at it on my machine, but to no avail. Posting here in hopes that someone can helpWe've tried a fresh install on other computers and get the same error.Environment:Acumatica 2021 R2MySQL 8.0.26 Community on Windows Server 2019 StandardWhen adjusting the column width of a GI, the following error message is thrown:I have tried various combinations of charsets on the database to no avail. I have also tried different column types with the same resultHere is the database character setup:

We run Acumatica 2020R2 and currently working on SQL Servers upgrade from 2012 to 2019. We have created new SQL Server 2019 and need to switch Acumatica production to it.I have successfully connected to new SQL Server (SQL2) from my local instance, now test it on DEV. Acumatica Configuration Manager have successfully updated database, but when trying to open website I receive error:Configuration ErrorDescription: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately.Parser Error Message: Login failed for user 'XXXXX\FEDXXX-DEV$'. User 'XXXXX\FEDXXX-SQL

Hi, I am in the process of implementing email in Acumatica and have been having difficulty in figuring out how to have the users email address populate automatically in the email that is being sent.  My current setup is that each user has there own email configured as a system email. Currently, when sending an email from any screen the email field remains blank and the user needs to select the email that they wish to send from. I do not wish to have system emails that are department based...I would like each user to send and receive from their own email address. Any advice would be appreciated.Thanks.

Is it safe to Drop table or Change data type of some column in Tables Starting ‘AM’? because I notice some of NoteID Column has Int data type. it is supposed to be Uniqueidentifier. it causes error on my upgrade from Acumatica 2020 R1 to Acumatica 2021 R1 

When Acumatica for Alexa demoed in 2019, we were excited.  Downloaded the Customization Package (CP) and installed for 2018R2 at the time, able to link Alexa and Acumatica,and able to test the skills. Come 2021, revisited Acumatica for Alexa and installed CP in 2021R1.  Failed to link.  Raised ticket with Acumatica and was told by your remote support, its at Amazon’s end. Spoke to Amazon’s customer and the simple issue of linking has yet to be resolved. Anyone else encountered same anomaly of this pre-release software?

Hello!Does anyone know when would Sales Demo for Build 21.108.0032 be available for the download? Thank you!

Hi During setting up Azure AD for client, there was notification given in Azure itself which recommend to use Microsoft Graph instead of Azure AD Graph which had deprecated since 2020. By 30 June 2022, Azure AD Graph will no longer be in service.https://docs.microsoft.com/en-us/graph/migrate-azure-ad-graph-overviewDue to that , the client request us to use Microsoft Graph but inside Acumatica 2019R2 and R021R1 setup guide we still using Azure AD Graph. I just want to know is there a plan to support with Microsoft Graph. Is Acumatica R021R1 support Microsoft Graph? 

I saw from another community topic that Acumatica can automate sending a reply message to incoming emails...how is this done? Is it through Business Events or some other means? Here’s our scenario:We are using Cases to bring in all the service requests that we receive from a shared mailbox. These service request email notifications require that we “accept” the service call within x minutes. They also require that the “accept” be appended to the end of the existing subject line.Example of the original email subject: DISPATCHED: Work Task 22350022 Store 26094 Priority 2 - MediumExample of our accepted reply: RE: DISPATCHED: Work Task 22350022 Store 26094 Priority 2 - Medium accept Back to the original question… can this be done through Business Events or another means of automation that does not involve customize development?

Greetings,After downloading the most recent package on the Apply Updates screen, clicking Install Update throws the following error:The website contains a published customization. Click Customization Compatibility to validate the compatibility of the selected update with the customization.When I click Validate Customization (I do not see Customization Compatibility), I get the following error:There are no customizations, published or unpublished, showing on the Customizations screen.Does anyone know what I am missing?Thank you!Kimberly 

Good day,We have a QB-ACM project in progress.  The vendor has informed me that the snapshot restore process takes at least 40 minutes every time from the development tenant to the migration tenant.  It seems that is restores the entire databases between to the two tenants.  Does anyone have an idea how to speed up the snapshot restoration process?  We are migrating over 2 years of data from QB ro ACM.  (The vendor has requested that we get him a separate ACM; I would like to avoid this).  However, I would to make the process efficient. Thank youEvan

Good Day Everyone,Where upgrading to Acumatica 2021 ERP R1 version from Acumatica 2020 ERP R1.My question is what kind of .Net Core 3.1 do I need to install. is it the ASP.NET Core Runtime or SDK?

I added the Outlook plug in on my local Outlook and would like to switch which user it logs in as.I am using 2021 R2.  It has a Sign Out button, but it doesn’t seem to do anything.I tried removing and re-adding the plug in, but it is keeping the login info so I can’t change it. There must be a file somewhere this is kept?  

I would like to add some attributes to the Customer Location files…  Can it be done?

How do you set up SMS / Mobile Notifications?  Is there a document that shows us the steps?  

I am trying to find U100 Snapshot for  Update 6 Build 21.106.0024. Any idea where it has been hidden?