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Error adding new system email account using OAuth

david41
Jr Varsity II

We have a system email account created using Azure Modern Authentication and it is working properly.  However, we are trying to add an additional system email account and when we use the already created External Application connection is it returning an error stating that it cannot be found:

 

Do we need to create a separate External application for each email?

Best answer by hkabiri

@david41 To answer your question, you should  create External Application for each account. They will have the same Client ID and Client Secret. You can copy-paste records, but the Client Secret needs to be retyped.

You can find the Complete Instruction on following link:

https://community.acumatica.com/installation-and-configuration-14/how-to-set-up-exchange-online-office-365-and-azure-online-accounts-using-modern-authentication-oauth-2-0-4638

I also refer you to the same question being asked by one of our clients: click link below

https://community.acumatica.com/installation-and-configuration-14/how-to-set-up-exchange-online-office-365-and-azure-online-accounts-using-modern-authentication-oauth-2-0-4638?postid=20853#post20853

 

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David Dozer
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hkabiri
Acumatica Moderator
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  • hkabiri
  • Acumatica Support Team
  • 214 replies
  • Answer
  • May 19, 2022

@david41 To answer your question, you should  create External Application for each account. They will have the same Client ID and Client Secret. You can copy-paste records, but the Client Secret needs to be retyped.

You can find the Complete Instruction on following link:

https://community.acumatica.com/installation-and-configuration-14/how-to-set-up-exchange-online-office-365-and-azure-online-accounts-using-modern-authentication-oauth-2-0-4638

I also refer you to the same question being asked by one of our clients: click link below

https://community.acumatica.com/installation-and-configuration-14/how-to-set-up-exchange-online-office-365-and-azure-online-accounts-using-modern-authentication-oauth-2-0-4638?postid=20853#post20853

 

SAM KABIRI | L2 Support Engineer | hkabiri@acumatica.com | www.acumatica.com
Chris Hackett
1 person likes this
  • Chris Hackett
    Chris Hackett
Foujan
Jr Varsity II
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  • Foujan
  • Jr Varsity II
  • 20 replies
  • June 28, 2022

Hi @hkabiri , thanks for sharing these details, can you please confirm if those links can be accessible by partners?
I tried and it says “You might not be allowed to view this area. Please contact the Community Team if you require access to this area.”.

 

Thanks

Foujan

A
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    aflemming
R
Freshman I
  • Roderick
  • Freshman I
  • 8 replies
  • August 3, 2022

Is the link still up ?

A
Freshman I
  • aflemming
  • Freshman I
  • 3 replies
  • August 19, 2022

I got the same about not being allowed. 

 

:(

 

Chris Hackett
Community Manager
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  • Chris Hackett
  • Acumatica Community Manager
  • 2749 replies
  • August 19, 2022

Hi @Roderick and @aflemming, the KBs and Ideas are only accessable with the customer and partner roles assigned to your business account. Please contact your business account owner for this level of access. Thank you. 

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
A
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    aflemming
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Freshman I
  • aflemming
  • Freshman I
  • 3 replies
  • August 19, 2022

Hi Chris,

Thanks for that. Do you know if there is an Australian equivalent as my company use Acumatica but under it’s Australian title of MYOB Advanced.

Adam.

Chris Hackett
Community Manager
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  • Chris Hackett
  • Acumatica Community Manager
  • 2749 replies
  • August 19, 2022

Hi @aflemming - I don’t know that they have similar but as a partner, they should be able to access the information.

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
A
Freshman I
  • aflemming
  • Freshman I
  • 3 replies
  • August 22, 2022

Cheers Chris. I’ll speak to our consultant and see what’s what.

 

Cheers,

 

Adam.

J
Freshman I
  • Janzen
  • Freshman I
  • 1 reply
  • September 20, 2022

Hello everyone,
when I open the link comes the following.
https://community.acumatica.com/installation-and-configuration-14/how-to-set-up-exchange-online-office-365-and-azure-online-accounts-using-modern-authentication-oauth-2-0-4638

https://community.acumatica.com/installation-and-configuration-14/how-to-set-up-exchange-online-office-365-and-azure-online-accounts-using-modern-authentication-oauth-2-0-4638?postid=20853#post20853

You might not be allowed to view this area. Please contact the Community Team if you require access to this area.

can someone help me?
Thanks

Chris Hackett
Community Manager
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  • Chris Hackett
  • Acumatica Community Manager
  • 2749 replies
  • September 20, 2022

Hi @Janzen , the KBs and Ideas are only accessible with the customer and partner roles assigned to your business account. Please contact your business account owner for this level of access. Thank you.

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
J
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    Janzen

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