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Error adding new system email account using OAuth

  • May 19, 2022 3:47 PM UTC
  • 10 replies
  • 1790 views
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david41
Jr Varsity II

We have a system email account created using Azure Modern Authentication and it is working properly.  However, we are trying to add an additional system email account and when we use the already created External Application connection is it returning an error stating that it cannot be found:

 

Do we need to create a separate External application for each email?

Best answer by hkabiri

@david41 To answer your question, you should  create External Application for each account. They will have the same Client ID and Client Secret. You can copy-paste records, but the Client Secret needs to be retyped.

You can find the Complete Instruction on following link:

I also refer you to the same question being asked by one of our clients: click link below

 

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David Dozer

    10 replies

    hkabiri
    Acumatica Moderator
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    • hkabiri
    • Acumatica Support Team
    • Answer
    • May 19, 2022 4:38 PM UTC

    @david41 To answer your question, you should  create External Application for each account. They will have the same Client ID and Client Secret. You can copy-paste records, but the Client Secret needs to be retyped.

    You can find the Complete Instruction on following link:

    I also refer you to the same question being asked by one of our clients: click link below

     

    Translate
    SAM KABIRI | L2 Support Engineer | hkabiri@acumatica.com | www.acumatica.com
      Foujan
      Jr Varsity II
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      • Foujan
      • Jr Varsity II
      • Jun 28, 2022 4:36 AM UTC

      Hi @hkabiri , thanks for sharing these details, can you please confirm if those links can be accessible by partners?
      I tried and it says “You might not be allowed to view this area. Please contact the Community Team if you require access to this area.”.

       

      Thanks

      Foujan

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        Freshman I
        • Roderick
        • Freshman I
        • Aug 3, 2022 3:07 AM UTC

        Is the link still up ?

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        Freshman I
        • aflemming
        • Freshman I
        • Aug 19, 2022 12:29 AM UTC

        I got the same about not being allowed. 

         

        :(

         

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        Chris Hackett
        Community Manager
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        • Chris Hackett
        • Acumatica Community Manager
        • Aug 19, 2022 5:43 AM UTC

        Hi @Roderick and @aflemming, the KBs and Ideas are only accessable with the customer and partner roles assigned to your business account. Please contact your business account owner for this level of access. Thank you. 

        Translate
        Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
          Freshman I
          • aflemming
          • Freshman I
          • Aug 19, 2022 5:44 AM UTC

          Hi Chris,

          Thanks for that. Do you know if there is an Australian equivalent as my company use Acumatica but under it’s Australian title of MYOB Advanced.

          Adam.

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          Chris Hackett
          Community Manager
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          • Chris Hackett
          • Acumatica Community Manager
          • Aug 19, 2022 9:02 PM UTC

          Hi @aflemming - I don’t know that they have similar but as a partner, they should be able to access the information.

          Translate
          Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
          Freshman I
          • aflemming
          • Freshman I
          • Aug 22, 2022 1:56 AM UTC

          Cheers Chris. I’ll speak to our consultant and see what’s what.

           

          Cheers,

           

          Adam.

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          Freshman I
          • Janzen
          • Freshman I
          • Sep 20, 2022 2:35 PM UTC

          Hello everyone,
          when I open the link comes the following.
          https://community.acumatica.com/installation-and-configuration-14/how-to-set-up-exchange-online-office-365-and-azure-online-accounts-using-modern-authentication-oauth-2-0-4638

          https://community.acumatica.com/installation-and-configuration-14/how-to-set-up-exchange-online-office-365-and-azure-online-accounts-using-modern-authentication-oauth-2-0-4638?postid=20853#post20853

          You might not be allowed to view this area. Please contact the Community Team if you require access to this area.

          can someone help me?
          Thanks

          Translate
          Chris Hackett
          Community Manager
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          • Chris Hackett
          • Acumatica Community Manager
          • Sep 20, 2022 3:56 PM UTC

          Hi @Janzen , the KBs and Ideas are only accessible with the customer and partner roles assigned to your business account. Please contact your business account owner for this level of access. Thank you.

          Translate
          Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
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