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Running into an issue where a shopify order is stuck in the sync due to the following error:  Contact.DisplayName: 'Contact' cannot be empty. Contact.LastName: 'Last Name' cannot be empty. Inserting 'Contact' record raised at least one error. Please review the errors. Checked the shopify order and there exists contact names for billing and shipping.  What else could be causing this?

Client of ours is frustrated that the Cash Return does not have a void. They are obviously just creating new Cash Purchases, but would at least like the option. Let me know if that is something ACM team should add to the roadmap. 

Acumatica version 25R2.  I’ve successfully deployed and consumed generic inquiries with parameters via OData.  For a specific generic inquiry, I would like to return the result in Excel format for direct opening or download, rather than returning the data in json format.  I do not want the calling application to have to convert the data.  I’ve been going round and round with Claude AI on a low-code customization solution, but it can’t figure out how to do it in one shot.  It wants to trigger an export and file save to the file system then return a reference to the file which requires another API call to download the file.  Has anyone been able to perform this type of action with a generic inquiry in one API call?  It’s hard to believe that this is so difficult when I can do it with very little code in a web service method in a very old SAP system.  Thanks.

Hi AllOur users have an issue coming from Projects. When processing Project related invoices, the revenue for the items listed on the project go to the incorrect subaccount.Our current setup for projects is as follows:For our billing rule, we use 'Progress Billing' which is set up as:Where the sales account and the subaccount are taken from the task. For example, in this project the tasks were assigned to it and the correct GLs and subaccounts were correctly populated:Task ID 001 has the following setup:The Default Sales Account is 40300 (Solar Projects Revenue) and the Default Sales Subaccount is 3000-000 (Small Solar Installations - Products) these settings are correct and populated as such in the project.When Project Billing is run, the following shows up on the Invoice:The invoice shows the correct GL but the incorrect subaccount based on what was defined in the project, which should have been everything goes to the 3000-000 subaccount.I know that it is more than likely it’s a setu

Hi Team,I have added the 'Activity (CR306010 ) Screen' in the Acumatica mobile customization,but my issue is that in some fields, I can't add values because they are disabled. Additionally, I am unable to create a new activity in those fields.  only 'complete' is showing in the status field. I have added the code below,please check it. I have also attached a screenshot and code. Kindly let me know if you have a solution for this.Update: CR306010 Activity: codeupdate screen CR306010 {       update container "Activities" {    formActionsToExpand = 2    containerActionsToExpand = 1       Add containerAction "Insert"    { icon = "system://Plus"    behavior = Create }       add recordAction "Insert" {        behavior = Create    }            }         }  Update: MENU Code:update sitemap { add folder "Activity" {    type = HubFolder    isDefaultFavorite = True    displayName = "Activity"     icon = "system://Network"      add item "CR306010" {    displayName = "Activity"    visible = True   

I want to change the workflow on shipment and add a Button “READYFORPICKUP” in between Confirm shipment and prepare invoice.When CONFIRM SHIPMENT is clicked, A new Button (status) should appear,Once this button is clicked, then it should return to normal workflow and Prepare Invoice should be available.   Prepare Invoice should not be available until Ready for Pickup has been clicked.  I have tried to build this in the workflow, with mixed results.What is the best way to accomplish this.thanks 

Web service endpoint: /entity/Default/22.200.001/SalesPricesInquiry?$expand=SalesPriceDetailsParams:{ "InventoryID": { "value": "SPCBSERVICE" }}Response is always the first record on the SalesPrices Inquiry and doesn’t filter for the record with the Inventory ID of ‘SPCBSERVICE’.However, when expanding the SalesPriceDetails, all 135 or so records are included.Also, the InventoryID of the record is blank. So it looks likeThere are no Inventory ID’s for any of the records so the API is returning the first created record Expanding the SalesPriceDetails of that record includes all of the Sales Price records.{ "id": "81a55625-3913-4ea8-9869-67da0acff742", "rowNumber": 1, "note": null, "EffectiveAsOf": { "value": "2025-08-08T00:00:00+00:00" }, "InventoryID": {}, "ItemClassID": {}, "PriceClass": {}, "PriceCode": {}, "PriceManager": {}, "PriceManagerIsMe": { "value": false }, "PriceType": { "value": "All Prices" },

I think i have a join issue but i can’t quite track it down. Example 1: 154221 has two invoices (312230, 315411), but they are both duplicated with each others information.example 2.  154204 is all blank, however, that information is there on the invoice tab in the sales order. i have swapped the joins of each relation i have but cannot figure out why i’m getting dupes AND blanks. some relation swaps will drop the blanked out orders. 

Hi, I want to create expense claim but when i try to select the expense item, i can not find any list of my Inventory ID (Non-Stock Item with type Expenses). Please help me to to solve about this, thank you.   

Hello, I have an action in the project screen (PM301000) which generate a report.This report is sent to the customer using the email template defined in the report.I’d like to register this email in the project activities, but i don’t know how. I’ve tried :Link to account in the email template ActivitySource in the email settings of the report But the Activities tab on the project screen still remain empty : Any ideas ?Thanks. 

Hello, this should be simple but I’m struggling. This code will create an invoice, and work perfectly.private ARInvoice CreatePrepaymentInvoice1(SOOrder order, decimal amount){ ARInvoiceEntry graph = PXGraph.CreateInstance<ARInvoiceEntry>(); ARInvoice invoice = graph.Document.Insert(new ARInvoice { DocType = ARDocType.Invoice, CustomerID = order.CustomerID, DocDate = Base.Accessinfo.BusinessDate, }); graph.Save.Press(); return graph.Document.Current;}Switch the DocType to Prepayment and now it doesn’t work. private ARInvoice CreatePrepaymentInvoice1(SOOrder order, decimal amount){ ARInvoiceEntry graph = PXGraph.CreateInstance<ARInvoiceEntry>(); ARInvoice invoice = graph.Document.Insert(new ARInvoice { DocType = ARDocType.Prepayment, CustomerID = order.CustomerID, DocDate = Base.Accessinfo.BusinessDate, }); graph.Save.Press(); return graph.Document.Current;}The error is:“CS Error: Cannot generate the next number for the  sequence.”In the UI, I can open the invoic

AR Error: Credit card processing error. ProcessingCenter : Address is not a valid address.  Address Field in Customer master and invoice is added .. Appreciate  your support

Hello Everyone, So one of my client want to have a bidding notifications in Acumatica if the request up to 20 million, so it will directly go to bidding even if they are already input the vendors name. Please help us to solve about this. But is it available in Acumatica, i mean without need like a special customization for this notifications biddings.Please help us about this, i really appreciate it.

I have a customisation that adds a field to AP301000 - it’s part of a project that we’re deploying to pretty much all our customers.I’ve another customisation that adds a very different set of fields to the same screen, and that will be deployed to a subset of our customers. (So it wouldn’t make sense to combine the projects at all.)When I come to publish the second project, it fails with the error message:The [published project] and customization projects cannot be merged because they contain the duplicate AP301000 object. The published typescript file has:import {  PXFieldState} from "client-controls";import {  AP301000,  APInvoice_CurrentDocument} from "src/screens/AP/AP301000/AP301000";export interface AP301000_PinnacleA_generated extends AP301000 {}export class AP301000_PinnacleA_generated {}export interface APInvoice_CurrentDocument_PinnacleA_generated  extends APInvoice_CurrentDocument {}export class APInvoice_CurrentDocument_PinnacleA_generated {  UsrQueryReason: PXFieldState;

How to hide column note and file on the grid?

 Hi, i want to create a request but the while i try to select one of the chart of account and subaccount form on of my item request, there’s no option to selected the COA and Subaccount. I already import the COA and also create the Subaccount. There’s any step that i miss while i config?Here i attach the capture of my problem, i really appreciate you responds and help. Here is the capture of the Subaccount for the Request  

Is there an existing depency between the sales order and the related shipments for that sales order? I would like to pick the sales order number then pick the shipment number. Or is this a custom table?

Hi, is anyone here using Acumatica Payments (Integrated Payment Processing)? I was looking into integrating our payments into MYOB Acumatica, but this feature isn’t available for selection in Enable/Disable Features and is unticked in the Licence Maintenance screen. Is this available in MYOB?TIA.  

#region UsrProjectTaskFilterLabor        public abstract class usrProjectTaskFilterLabor : PX.Data.BQL.BqlString.Field<usrProjectTaskFilterLabor> { }        [PXDBString]        [PXUIField(DisplayName = Messages.ProjectTask)]        [PXSelector(            typeof(Search<PMTask.taskCD,                Where<PMTask.projectID, Equal<Current<DailyFieldReport.projectId>>,                    And<PMTask.status, NotEqual<ProjectTaskStatus.planned>,                    And<Where<Current<DailyFieldReportExt.usrBranchIDFilterLabor>, Equal<Null>,                        Or<PMTask.defaultBranchID, Equal<Current<DailyFieldReportExt.usrBranchIDFilterLabor>>>>>>>>),            typeof(PMTask.taskCD),            typeof(PMTask.description),            ValidateValue = false)]        public virtual string UsrProjectTaskFilterLabor { get; set; }        #endregionAnd<Where<Current<DailyFieldReportExt.usrBranchIDFilterLab

When we bring in a AP bill through AP DOCUMENT RECOGNITION, it does not recognize an existing PO # and then when we manually try to do a PO match, the only option we have is to match the entire PO not lines and then all of the lines from PO are duplicated on the AP bill recognition screen. Then we have to manually delete and adjust the matching, which is inefficient. Our consultants tell us this is a limitation on the AP DOCUMENT RECOGNITION side . Any others experience the same issue and any potential resolutions, workaround?The following is the advice from our consultants“Why is OCR not populating the PO# in the recognize screen. We also tried to manually push it by selecting the PO# on the image – did not work. PO# cannot be recognized through OCR directly. First, you need to complete the PO Receipt process.(For Non-Stock Items, you need to enable the receipt option on Item Master) Then on AP Incoming Documents screen, you will need to specify the Inventory ID and click “Link to PO”

Seems as though 24R2 Version of Acumatica has gotten rid or disabled the autocomplete function in fields?Not the biggest deal, but definitely a pain when trying to input information. Wondering if anyone is also struggling with this, and if there is a work around. Thanks!

Generic Inquiry assistance needed! We are currently reconciling our general ledger balance of accounts payable with the balance from our AP Aging report. I asked copilot how to create a generic inquiry to help us find the difference, and despite following the provided steps, I am receiving an error that reads “’Parent Field’ cannot be empty.” From my perspective, parent field is not empty. Can someone help me resolve this issue? I have attached a screenshot that displays what I am seeing. Thank you! 

In 2025 R1, we have noticed that the production order type is not copied to child subassemblies.  This worked properly in 2024 R2 and prior versions.  This is what we’re seeing:Generate Order Subassemblies generates subassemblies using the default production order type from the Production Preferences screen Critical Assemblies side panel – The Order Type is read only on Create Production Order pop-up Critical Assemblies stand alone screen – Order type can be changed but doesn’t have any effect.  Regardless of the selection, the child orders use the default production order type from Production Preferences.Any thoughts?  Thanks in advance!Laura

I created a new screen and i am trying make a GI the entry point for the screen. The screen is working fine with no issues. When i add the screen to the it has a warning that says “This form cannot be automated.” when i view the gi afterward,i get an error that says “Object reference not set to an instance of an object”. The new screen is added to the sitemap and works fine. I published the GI to the same workspace that the screen is in. I tried restarting the application and that didnt fix it. I also added the dll to the customization project and published it again. Nothing i have done so far has made it work. I went back and looked at the last video of T210 where they show how to do it and followed it but i am still getting the error. Does anyone know what this error means? 

Ina Generic Inquiry, when I try to show the value in “Body” field from the “InventoryItem” object, many of the items show coding like HTML coding on a web page with the description at the bottom.  We only have a problem with these items when we update that field or copy from that field.  Does anyone know what causes this problem and how to properly fix it?  Thank you for whatever help you guys could offer.  I am using 2019R2 Build 19.209.0038 if anyone needs to know.