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Hi there -  We have a customer who uses the ShipEngine plug-in to perform international shipments. In cases where there are multiple boxes being sent within a single shipment, this causes an issue.A separate label for each package is created, which is proper - every box needs it's own identifier for tracking.  BUT, Acumatica treats each package as a separate order/shipment. The order can not be broken into multiple orders for customs purposes.  This could be construed as an attempt to skirt customs fees. Most packages with values under $2,500 don't need the extra paperwork as they fall below a threshold.  So, an order for $7,497 that gets put into three boxes would need the paperwork as it's above that threshold.  BUT, if the system treats each of those boxes as a separate shipment, and values them each at less than $2,500, it could be seen as a means of trying to hide value and avoid fees.  How do other folks handle this in the system? Any thoughts?

We are experiencing that our site is restarting several times throughout the day causing a lot of issues for us. These don’t happen at regular intervals, so it’s not a scheduled IIS process issue. I’ve been keeping an eye on the System Monitor to track our resource usage. I noticed that shortly after a restart, even with peak traffic we never use more than about 3,000 MB at a time. However throughout the day this will slowly creep up until we hit our limit and then the site crashes and restarts again. This makes me believe there is some sort of memory leak.I attempted to troubleshoot this with the memory profiler DotMemory, however upon starting a profiling session DotMemory immediately complains of high GC pressure and pinned objects in Gen0 then crashes after about 5 minutes. I even unpublished all our customizations and got the same result.So I guess my questions are: Does anyone else experience these crashes? If so do you notice your memory creeping upwards like we do? Do you have

We upgraded to version 20.207.0012.  The upgrade path was:from 19.205.0023 to 19.206.0036then to 20.201.0051then to 20.202.0043finally to 20.207.0012We did all of these update is one night and did not test inbetween updates.Testing seems to show most things are fine, however we now cannot open the Project Quotes listing page.  We are able to open the Project Quotes form (PM304500) and we can open existing quotes using that form, but any attempt to visit the Project Quotes listing (PM3045PL) results in this error:A table with the alias Owner cannot be found. We have in the past applied a customization project pertaining to quotes, but we unpublished before the upgrade and have not yet republished.  Those customization projects did not affect PM3045PL, but they did make changes to PM304500 and they did add a couple of columns to the CROpportunitiesProducts database table.  Of course, those columns are still in the database.Any help sorting this out would be much appreciated.

Hello Guys;  Hope you’re doing Well  I have a problem when releasing one invoice:I get the error message “another process has added to InRegsiter”I’ve cheked the Issues List and there is nothing with the the shipping Number of the Invoice  Any ideas ?  Thank you :) 

Hi, I am having an issue with the ‘W(n)’ value in the URL generated by Acumatica.For reference, this is a sample URL https://domain/AcumaticaInstanceName/(W(n))/Main?ScreenId= AR3010PL Basically, when clicking a shared filter KPI widget on a Dashboard, the system opens the Generic Inquiry in a new tab, however the W(n) value is always the same and the shared filter that is opened is the same as when the user clicks the first filter. I am aware that this value is used for caching purposes, however I cant understand why its not incrementing such that the correct shared filter is opened. Has anyone had experience with such issues please? If so, can you please advise what can be done to sort such issues? Thanks,Nigel Pace

Hi Not sure if anyone know what is the problem below?  We will do the prepayment and make the payment , however system pop up below message , I did check the cash account for the 10740 , Is it inside the cash acocount , aslo , for the vendor payment account also enter under same account 10740.Could anyone to advise? Thank youThank you

Hello everyone, I need advice on a particular situation...I have several communication bills that needs entering but for accounting purposes, it needs to hit different account e.g. accrued expense, cash in bank etc...is there a way that I can call them up in the bills and adjustment screen? instead of calling the item from the inventory? Thanks in advance,mrivera67

The first ISV All Hands Meeting of 2021 is January 19, 2021 at 11 AM PST.  Register today in your partner portal.  We will be covering what is new for 2021 from both a marketing and technical point of view.

Hello,       Per our test, even if the attendee has accepted the event with reminder.The reminder did NOT pop up on the attendee’s screen at the reminder time.Only the host will see the reminder.               Is it a bug? or is it designer to do so.           Please advise.

Hello,             Is there a way to set an invoice minimum amount as $200?Note:   If the amount is below $200, the system don’t forbid this invoice, the system will just automatically add the total up to $200.            Currently, the user can manually add a non-stock line at the invoice to make the total no less than $200.        Is there a way to make it in automation?  I am thinking of the Freight calculation.

Hello,   As system goes,  I found the “Acumatica ERP\BackUp\Sites” on our server hard disk is becoming larger and larger. I checked the files inside “Acumatica ERP\BackUp\Sites”    Some are years old.   I don’t know at what time did the system automatically back these files?    And I don’t think they are needed anymore, causing there are serval version updated.    But for safety， I have to ask， is it safe to clean the files inside “Acumatica ERP\BackUp\Sites”

Hi, I followed this example https://help-2018r1.acumatica.com/(W(2))/Wiki/ShowWiki.aspx?pageid=d806636f-3cb8-4fd6-bc1e-fef9cdf9683dto delete an item. It works on Stock and Non-StockItem but it does not work on a Ledger. Instead of passing the line below to delete a StockItem    string stockItem = rs.Delete("StockItem", inventoryID);     I tried     string msg = rs.Delete("Ledger", "0915ACT");but it does not work.I have tried endpoints 6.00.001, 17.200.001, 18.200.001 and 20.200.001 and all of them failed.Using EndPoint 20.200.001 fails to login using the same code.The ledger screen is  localhost/Main?ScreenId=GL201500&LedgerCD=0915ACT Is it possible to delete a Ledger through the Web Service?  The problem is we have many ledgers we setup and we want to programmatically delete them.    We would also like to use the same code to do batch cleans of items we no longer want instead of manually deleting items. Thanks in Advance Mark

We have a development environment that has many instances of Acumatica installed and in the past week or two publishing from the customization project editor no longer works.  The log window at the bottom opens and nothing is logged.  There is a warning in the windows application log for ASP.NET.4.0.30319.0.  I have included the details at the bottom.  This is happening for all 20+ versions of Acumatica installed in any application pool. There is a workaround to update any changes through the editor, but then publish from the customization projects list screen (SM204505).Thanks,Kurt Bauer Event Log DetailsEvent code: 3005 Event message: An unhandled exception has occurred. Event time: 10/15/2020 8:42:56 AM Event time (UTC): 10/15/2020 12:42:56 PM Event ID: 908185df7ee84a46bd4210f5c030eb43 Event sequence: 15 Event occurrence: 1 Event detail code: 0  Application information:     Application domain: /LM/W3SVC/1/ROOT/XXXXXXX-2-132472393165235242     Trust level: Full     Application Virtua

In some cases, components within a kit can dropship directly from a vendor to a customer. How can I manage this in Acumatica without removing the component from the kit?

Are there any planned webinars to demonstrate this functionality?

Hello Everyone,Could you please let me know how to configure the Webhooks in Acumatica. 

Hi,I trying to create shipment by code in Acumatica, it's working fine with Inventory item without Serial Number but im getting this error with item with serial number**PX.Data.PXRowPersistingException: 'SO Error: One or more lines have unassigned slots and / or lot / serial number**i m using this code to create the shipment:SOShipmentEntrysoShipmentGraph=PXGraph.CreateInstance<SOShipmentEntry>();soShipmentGraph.Clear();DocumentList<SOShipment>created=newDocumentList<SOShipment>(soShipmentGraph);SOShipmentsOShipment=newSOShipment();created.Add(sOShipment);soShipmentGraph.CreateShipment(newOrder,5,newOrder.OrderDate,true,SOOperation.Issue,created); what i m missing ? Thanks.

Hello,I'm trying to find the Business Logic of the Button “Process” to customise it in SOInvoiceShipment (screen “SO503000”).anyone can me help please?  

Hello,I want to know if there are any solution to create the "LotSerialNbr" in SOShipLine By code.Best regards.

Hi, How can I access to the company Swetlife &Fruits as the video training says, I want to practice.

Who knows how to turn on classic UI in 2020r2? I didn’t find the option in this version. Thank you.

I’m a business event noob…. I feel like this is 99% complete and someone from this community could get this over the goal line. See screenshots below. I created a custom GI to list project records. The business event is supposed to create a new service order via import scenario when a new project has been created. The business event doesn’t process because “location can’t be found in the system”, however that location does in fact exist. Does anybody know what I’m missing or doing wrong?  

Hello,         I need your help. Previously I thought it is easy, but Now I did not find out a solution.As we know, the 0 shipment line would not turns into ARTran.So we might meet a situation like Shipline                                  ARTrana                                                     bb                                                     cc                                                      d                                                          eline d and e is added by Advanced Direct Invoice Function. So they only have invoice#, no shipment#line a is shipped 0, so it did not turn into ARtran.My need is to display on the Printed out Paper invoice with all lines: although a is with 0 qty.likeabcdeI previously thought is a full join can get this done.But my problem is, if we are printing Invoice, we normally only know Ref# and Type.If I apply the Invoice ref# as the where condition,The line a will still be disappeared,  Because  a.ref is null.What should I do? Can a

Hello Everyone I am unanable to import customer invoices , I have the Error “CustomerLocationId” not found. However, all the customers have their adresses   

Hello,I’m trying to launch the same report from another screen but i got this error belowFYI : the report that i m trying to launch : SO644000  error : the function IsInventoryLocationLocked is not defined. Thanks :)