We want to track transactions that are discounted, due to a misprint/reprint (we decorate our products). I’m assuming Reason Codes on the SO Line is the best way to track this, but please suggest any good alternative ideas.
Is there a way to make Reason Codes required for discounted SO Lines? Our users will forget to input a code unless we require it.
Best answer by ChandraM
Hi @max21 The settings “Require Reason Code” is in the Order Types Screen. Please find the below details showing the functionality.
Configuration in “Order Types” Screen - >Templates Tab - Configuring “Reason code” as manadatory on the SOLines for OrderType=SO
User will receive error, as shown in the below screenshots:
@ChandrasekharM Thanks for the reply. So the assumption here is that discounted/free orders would need to go under their own order type. There’s not a way to make the requirement dynamic based on the product margin? Just clarifying, thanks.
Hi @max21 Yes, if possible make them as a separate order Type. Or else, making the reason code as “required” based on the Sales Order Line Item Margin is a customization.
