Financials

I try to create direct entry tax and configure tax category tax zone but when I input bill the tax doesn’t auto add to tax tab. If try without direct entry tax, it’s automatically add tax to tax tab. Please help me 

We have two FA that were created from GL reclasses. Neither have a Current Cost on the ’Balance’ tab or the ‘Reconciliation’ tab. The fields are not editable. Since these are from GL reclass, there is nothing to pull on the reconciliation screen.How can I get the assets to decpreciate based on the Acquisition Cost? I know I can enter the depreciation monthly on the FA Transactions screen, but trying to avoid the manual process. Thank you! 

Currently reconciling December transaction but it’s giving me this error. I have tried to do recalculate but error persist.   I reviewed all the transaction and there is no such VOID PENDING status in there. 

Hello all,i have built a 12 Mos rolling report & the coulmns seem to be carrying forward the balance to the next months and soo. I only want to display the figures relevant to current period. How to do so under Column sets?

Hi all,I am trying to reverse an AR application, but I am unable to reallocate the document after the reversal.Current situation:Credit Memo 325697 is currently applied incorrectly. Credit Memo 325697 should be applied to Debit Memo 325701. Credit Memo 325704 should be applied to Invoice 324801.However, when I reverse the application on Credit Memo 325697, the document status changes from Closed to Open as expected. Despite this, the previously applied invoice remains linked, and I am unable to remove the application and reapply the credit memo to Debit Memo 325701.Has anyone encountered this issue before? Is there an additional step required to fully reverse the application and allow the credit memo to be applied to a different document?Please advise.Thank you.

Below are the customization packages for the Surcharge customization. This customization allows you to apply credit card surcharges to invoices and sales orders in Acumatica, helping you recover processing fees with ease while staying compliant with regulations.  NOTES  The customization only works with Acumatica Payments; no other payment providers are supported.      Reference the Surcharge Customization User Guide for the setup procedures. 

When a user creates a Journal Voucher to reclassify an AP Bill (APB) and an AP Prepayment (APPR), they enter the correct Project and Project Task for both documents.However, after the Journal Voucher is released: The AP Bill retains the correct Project information. The AP Prepayment shows Project = “X – Non-Project” in the Financial tab. Why does the system ignore the Project information for the Prepayment while the Bill behaves as expected?

We need your help with a specific payment process on Acumatica. Here is our scenario:An employee hires a worker and pays them on behalf of the company. Later, the employee submits the documents and bills to the company to get a reimbursement (get their money back).Our desired process is: The company receives the bill from the employee. We create a Bill in Acumatica where the Vendor is the worker, and we apply withholding tax. We pay the full amount to the employee, but the withholding tax must be recorded under the worker. We tried using the Joint Payee feature on the Bill, but it did not work. It does not allow us to pay the full amount to the employee while keeping the withholding tax history for the worker.Is there any way to handle this payment process in Acumatica?

We are experiencing an issue with the bank feed for the USD15 account in Acumatica. The feed is connected successfully; however, no transactions are being retrieved for April 2026. In some cases, the system only pulls recent transactions (e.g., from the previous day), but not from the beginning of the month. ImpactIssue affects 4 Bank of America accounts under the USD15 feedOther bank feeds (e.g., Amex) are functioning as expectedClient is currently forced to manually upload transactions, impacting operational efficiency Observed Behavior Bank feed returns no transactions for April 2026, despite confirmed activity in the bank accountAfter reconnecting, only partial/recent data is retrievedOther feeds (e.g., Amex) are working correctly Troubleshooting Performed Disconnected and reconnected the bank feedVerified bank login credentials directly via the bank’s platformRetried transaction retrieval after reconnectionTested in test mode – same behaviour observed (no transactions returned)Att

Hello Community,Hope someone in the community will be able to share some insights.if a vendor has 30 day payment terms, these terms will apply to the AP Bills.  Acumatica does NOT apply these terms to AP Debit Adjustments.  Why? We have situations where vendors issue a credit and then a re-bill for a price correction. We don't want to take the credit against one payment and then have the re-bill paid on a future payment. We would want them both to show up on the same payment.Thanks,Hari

Good morning,    Does anyone know how to add multiple signatures to a Cash Account?  

Hallowe are currently working on the integration of 25R1. On the payment Receipt Form AR643000 in AR Modul the look up window Reference Nbr. does not show the list of the released payments which could be printed. is this intentional or is it a bug?

When a customer has an overpayment on account can that overpayment be turned into a credit memo?  I need an action to  show the customer the credit on account and remove the payment sitting open.

RequirementWhen a Sales Order generates multiple invoices due to split shipments, the freight charge should only be applied to the first invoice created from the Sales Order.Current IssueThe freight charge is currently being carried across to every invoice generated from the Sales Order. In addition, the invoice balance calculation is including freight on all invoices, resulting in duplicate freight charges being displayed and charged to customers. Expected BehaviourThe freight charge should be displayed only on the first invoice generated from the Sales Order. The freight amount should be included in the balance calculation of the first invoice only. Any subsequent invoices generated from the same Sales Order should not display the freight line item and should not include freight in their balance calculations.This will ensure customers are charged the freight amount only once, regardless of how many invoices are generated from a single Sales Order. I have attached the report.  

What have you found the best method for a chargeback on a customer’s behalf?They filed a chargeback and received their funds back through the card company.  We never ended up shipping the order, so it was just Canceled in Acumatica.  Now the funds are available on the customer’s account.How have you found the best practice to show that as a chargeback and wipe from customer’s account?

Good morning,Curious, it seems like the native function is set up to pull whichever information is in the system at the time the order is entered into the system.Is there a way or option to change to pull the most up to date information?  Say we update the customer’s email address and we want all invoices in the system to go to that email rather than whichever email was listed the time the invoice was created.

Is there a reason why a PO Status is getting changed to closed when we still have unbilled receipts and the PO is still open? For example - we do a PO for 7 boxes, do receiving for 7 boxes but first invoice from vendor against the PO is only for 6 boxes. When we enter that first invoice, the PO status is getting changed to closed which is very confusing for both our purchasing and AP Team. We are still able to a bill for the remaining 1 item, but it is confusing since from a high level it seems the PO is fully completed and closed.   

Hi!  We have 3 different translation IDs set up so we can translate our foreign entities (GBP, HKD, and CNY) into our main reporting currency (USD).  We occasionally run into an error when preparing the translations that is intermittent.  Anyone have any thoughts on what’s causing this, especially with it being inconsistent in occurrence? I have confirmed that we have translation loss and gain accounts and subaccounts set for USD within Currency Management > Currencies.One of my employees had this error yesterday when trying to translate our GBP branch into USD, but was able to do the translation this morning.  We’re both now receiving this error when trying to translate our HKD branch into USD.  This doesn’t happen every month when we do this and usually goes away the next day, so it’s not critical since it appears to resolve itself; it’s more of an annoyance than anything else.  Thanks in advance for your thoughts!

Hi there, Wondering if anyone has any experience doing bulk asset transfers between companies. For example, the current Transfer Assets screen (FA507000) only allows the transfer between branches or departments of the same company: Instead, I’d like to transfer between two companies, e.g. ABRVL to ABSLL, and for multiple assets at a time. My only thoughts on this would be to either:For single transfers, dispose of and then bring back the asset (at NBV) to the new Company (very cumbersome) In the case of multiple transfers, do the above one-by-one, or create a negative asset in the source company and then create a positive asset in the new company (looses asset information granularity, must be same asset class and depreciation %)More often than not, we will be transferring multiple assets at a time. Additionally, given the number of moving parts for Fixed Assets, I was keen to hear from the community on the best practice. Thanks very much. 

Using Acupay in 25R2, we are able to get the payment links to create and show up on the standard sales Order invoice but when generating a Prepayment Invoice, there is no payment link tab on the record and it is not showing up on the Prepayment Invoice.  Does the payment link not work with Prepayments or am I missing some configuration or checkbox?

Hello,We are using Acumatica to manage VAT on payment / cash-basis VAT.Our requirement is to recognize or track VAT on payment, especially through the screen TX503500 – Recognize Input VAT, but without generating additional GL transactions.This is a one-time / temporary requirement, only until December 2025. Starting from January 2026, we would like to return to the standard Acumatica behavior, including the normal generation of GL transactions related to VAT recognition.From our understanding, the standard VAT recognition process generates GL entries to reclass VAT from suspended VAT to recognized VAT. However, during this transition period, we only want to track or report this information for tax / reporting purposes, without any additional accounting impact.Is this possible in standard Acumatica?If yes, how can we configure it or handle it correctly?Thank you in advance for your feedback and recommendations.Best regards,

Hi there! I am seeing GL batches created and I’m not sure what is causing them or why The transactions in question are the blue highlighted batches. I’m able to link all of the other GL transactions back to their source documents and they make complete sense but it seems like AFTER we release an invoice (and after the GL for that action is created) another GL is created moving funds from the HEADOFFICE unearned revenue accounts to the SEEDS unearned revenue accounts. When I click the source document for these 2 batches it brings me back to the prepayment. When I click the audit history of these batches I’m able to link the creation back to an automation that releases the invoices but to me it doesn’t make sense as to why it’s happening when it happens. 

When a customer is set to credit hold or inactive they do pop up in the search.  My concern with this is we had an employee accidently create a new customer for someone that was previously set on credit hold (also happened for one set as inactive) that we shouldn’t be selling to due to past due account.  How is this best handled in the system so employees are seeing these customers when searching.  

Hi, how do I reverse FA Reconciliation+ type? 

The International Accounting Standards Board has issues IFRS 18 - the new standard on presentation and disclosure in financial statements with a focus on Profit and Loss. One area addressed by this standard is foreign currency. “IFRS 18 requires foreign exchange differences to be classified in the same category as the income and expenses from the items that resulted in the foreign exchange differences, unless doing so would involve undue cost or effort.”In Acumatica, Revaluation Gains and Losses are set up for each currency. Since the Revaluation process Creates a CM batch in the General Ledger an accountant can manually adjust the batch to allocate foreign currency gains and losses to the related income and expense accounts.  Does anyone have suggestions for a more sophisticated approach to this?