Everything Else

Dear Experts,This might be a silly configuration issue, but I’m stuck and need your help.I created a new Discount Type with a Sequence: Now, when I tried to apply this discount code to an Invoice Document Detail, system still complains that there is no matching discount sequence to apply - can you please let me know how to fix this? Thank you very much!

Anyone willing to help out with MS Teams integration. Azure Item is complete but not clear on the next steps regarding this. Would need to get this completed asap. Thank you you wonderful community! :)

Hello, I am trying to troubleshoot an Import Scenario where we are updating all of our Vendor ID’s. We’ve been able to successfully complete this in a Test environment, but for some reason I am unable to in our production instance. Any assistance would be appreciated! We have a custom import scenario that uses the “Specify New ID” target object. In Test environment, it works as intended - updating only the Vendor ID.In Production, we’ve replicated the scenario, and the import reports it completed successfully and with no errors, but the Vendor ID remains unchanged.What am I missing from the scenario in order to update the IDs? 

Hello,I am able to successfully log in after setting up the new system email and external application in Acumatica.  They have 2 factor authentication and as I said, I was able to do the initial sign in from Acumatica.  When I hit TEST of the system email it fails with this message. Any thoughts?  

We are receiving this error after upgrading from 23r1 → 24r2.  I have removed the device associated to the user and reinstall the mobile app.  No change…Thanks,Brett  

I created a template for adding specific line items to a sales order. When the line items are added, I want the Manual Price flag to be unchecked. I marked the manual price flag as False in the template. However, when the template is applied, the manual price checkbox is marked as true.  

Is it possible to Create Employee Time Cards and/or Submit Employee Time Cards in batches rather than one employee and pay period at a time?

Hi Community,Is there any way to get a side panel on this Inventory Allocations screen via Customization projects? It does not seem to have the option under the Action Types. Thanks,RJ

Hi Community I have never seen this before, but what would cause the Owner field to show in every other tab except for the Conditions tab?  I need this APQuickCheck.OwnerID as a Condition, but it does not show up. I can see it in the Parameters, Results Grid, and everywhere else.   Thanks,RJ  

We’ve recently found out that the accounts created for our customers to use the customer portal have access to our main Acumatica database as well. Is there a way to ensure that customers only have access to the portal and nothing else?

Hi Acumatica Community,I do have a concern. I was trying to create a dashboard for my Acumatica cases, and I want to get the total time of the initial response.Upon checking, the Initial responses are not populating any time, unlike the resolution time it has hours and minutes. My question here is, how do the initial responses work in Acumatica Cases 23r2? 

We just upgraded to 24R2 and are having issues trying to create a compliance line for insurance under the customer. This has never been an issue before. When trying to save the following warning is given:This is directly under the customer record and there are no other compliance lines listed for this customer. Has anyone else run into this and how did you fix it? Thanks!

I know that there’s a plugin that does something similar, but is there a way within base Acumatica to record when customers open emails?

We have a customer that wants to attach incoming emails that may contain multiple attachments to a Sales Order.  The only options I see in the Outlook integration is to a Contact, Case, Opportunity, or Project.   Is there another option I’m missing to add an activity to a Sales Order, Purchase Order, etc?

Is there a way to turn off the cross referencing on vendors/inventory items? We use one inventory item for non stock items.  It keeps pulling in the price or sometimes the alternative id which is not helpful for us because the price is always different and we use the alternative id for Serial#s. 

I’ve got an interesting question. I’d like to know if it is possible to copy a specific email address to Purchase Order Notification template, but depending on the stock item in the order. For example, we buy ingredients from vendors, and one of our customers would like to be included in any Purchase Order Email when the ingredients are for her business.  I cannot add her email to the vendor contact information because we may also buy ingredients from these vendors that are intended to be used for another business and received under a different stock item.   I believe I could easily create an automation to send an email directly to her when an order is placed for her items, however she needs to be in the same email thread so that she will get all of the confirmation emails as well.  And since the Purchase Order Notification is not automated through a business event, (because you may want to verify the order before clicking “Email Purchase Order”) I don’t know any other way to add filte

I am working in Acumatica 24R2 Build 24.205.0015. Currently, I am trying to update my local instance to be more up to date with our live instance. I took a snapshot of my Local, using the “Exclude Wiki and Attachments” setting.  However, the snapshot file was larger than what is natively supported in Acumatica (My file size if 1.21GB). As a result, I followed the instructions from this link allow me to import larger snapshot files.https://community.acumatica.com/maintenance-and-troubleshooting-229/how-to-increase-the-size-limit-for-a-snapshot-file-being-uploaded-150?tid=150&fid=229 Now, I am able to upload the snapshot into my local tenant, however I am unable to actually restore the snapshot to the instance. Every time I try, I run into the following error. “An error occurred while importing data into the 'GLTran' table.”  With the error stated being “System.IO.IOException: Stream was too long.”. Below I will also post the trace log that occurs. Since the snapshot method did not w

Hi All, New to Acumatica here! I am trying to complete some certifications through the Acumatica Portal → Learning Paths → Partner University but when I click on the hyperlink for the Partner University I get a pop up that says my Partner University account is in an ‘inactive status’. I tried escalating this to the recruiter that created my Portal account for me but they could not do anything about it as they have no control on the backend of things.. I tried creating a ‘New Education-Related case’ through support tab but as soon as I clicked on it it just brings me back to the ‘Welcome to Acumatica’ Homepage. Any ideas as to what I can do here? Thanks in advance!

Hello Guys, I would like to add the proforma invoice type to this drop down. Hope you can help me :) 

Is there a way we can change some columns of the Purchase Order Line Details without reapproving (such as Warehouse and GL Account), and others that will require an approval (such as quantity or unit cost)?  Or keep a history of Approvals each time PO is held and released?

Hi.  Is there a way to tell using the audit if a record is copied from another record?  For instance, we have a sales order that is created, but I can’t tell if it was copied from another sales order, or if it was entered as a fresh new order. Thanks!Kathy

We have a custom field on our Sale Order screen that is set to the party responsible for delivery charges. Our business rules indicate that if the value of this field is set to Our Company paying for the delivery charges, there is a specific Non Stock Inventory ID that must be on the Sales Order. My concern with setting up an approval map to catch when this field is set but the required Inventory ID is not included in sales lines is with how I assume Acumatica will do the matching.If my rule says Sales Order → Delivery Charges Paid By = Our Company and Sales Order Lines → Inventory ID <> INSTALLATION, it will be matching every line of the sales order and putting the document into approval, rather than the logic if NONE of the Sales Order Lines match.Am I correct in my assumption of how this will be processed? If so, is there a workaround to achieve the desired result?

Hi Community,I have created a tile to display a shared filter on a GI, but the results are not displaying properly. For Example, this Docusign shared filter has 4 records, but my tile shows only 1 record. I cannot seem to get the tile to display more than 1 record. Any suggestions?  This is how the tile is set up: 

A client wishes to display on a Google map the location of each open opportunity in Acumatica.  To be able to visually observe geographicclustering of opportunities.  Any recommendations on how to accomplish this?

Hey All, I have run into a recurring issue, where we cannot close Production Orders due to unreleased transactions. Which know how to find material, move, and cost transactions related to the production order. But there are a bunch of move transactions that are in a balanced status, however I get this error when I try to delete them.  It says that this transaction has a related transaction that is already released? I don’t understand how that works if this transaction is not released, how can there be one related to this that is already released? And even if it is, why does that stop me from deleting this one? I’d love to see where these two transactions are connected.