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Why the default password isn't setup for my instance?

  • June 17, 2022
  • 3 replies
  • 1407 views
S
Freshman I

When installing my demo instance, redirecting to the website didn’t show the default password already set-up. 

No I am not sure how to log in. Help with this please.

Best answer by Naveen Boga

Hi @Shaistag01  When we create the new Acumatica instance, the default Username and Password would be like below.

Username: admin

Password: setup

If you are not able to access with above logins you can run a database script to change the password with the below query.

 

UPDATE Users SET Password = 'admin123', LockedOutDate =null WHERE Username = 'admin'

 

Hope this helps!

    3 replies

    Naveen Boga
    Captain II
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    • Naveen Boga
    • Captain II
    • Answer
    • June 17, 2022

    Hi @Shaistag01  When we create the new Acumatica instance, the default Username and Password would be like below.

    Username: admin

    Password: setup

    If you are not able to access with above logins you can run a database script to change the password with the below query.

     

    UPDATE Users SET Password = 'admin123', LockedOutDate =null WHERE Username = 'admin'

     

    Hope this helps!

    Naveen B - Acumatica MVP 🏆 | Independent Developer for Hire 🚀 ⏩ https://www.linkedin.com/in/boga-naveen-kumar-54079a66/
    asmith50
    Chris Hackett
    S
    S
    Freshman I
    • Shaistag01
    • Author
    • Freshman I
    • June 17, 2022

    Thank you @Naveen Boga. It helped me yes. 

    Naveen Boga
    astormo40
    Freshman II
    • astormo40
    • Freshman II
    • July 18, 2025

    I just ran into a similar issue. I added the demo snapshot to an existing local instance and restored it to a tenant utilizing the user interface. The password for the demo tenant copied the admin password from the tenant I was logged into when I restored the demo. 

    Chris Hackett
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