Configuration and Installation

Customer is reporting that when printing carrier labels from Easy Post to Device Hub there are 2 copies of the same label printed - there is only one job created - the printer is configured to print 1 copy - is has been confirmed the zpl label file only contains only one label - the printer has been reset   What could cause this issue?  How can this be resolved

hello all,i have been trying to setup auto numbering on the segmented keys screen as below:While, I’m trying to activate auto numbering in here, it triggers the following error:We already have 2 project entries in the system and below is the project numbering seq:How to resolve this?

Hello! The goal of this Business Event is to send an email notification out when there is a new item created. And in the email body, I need to include the Preferred Vendor and Vendor Inventory ID from the Vendors tab on stock item. I have set up my Generic Inquiry, Email Subscriber, and Business Event as follows. The issues I am running into is:When a new item is created with two preferred vendors and different vendor inventory IDs, how can I have both vendor inventory IDs shown in one email, instead of the Business Event firing two separate email, one for each vendor inventory ID? Event better, if: I can have the email send out the vendor inventory ID where the vendor is selected as ‘Default.’ If neither is selected as Default, then send both in the same email.I welcome any ideas, thank you so much! Business Event set up:Email Subscriber set up: Generic Inquiry set up: 

I have certain reports and inquiries on portal website but unable to add them as favorites after 25R2 upgrade.  

Hi Community, We are planning to rework our Acumatica Global Search (or Universal search) and now we are collecting requirements for this feature. The most popular ideas like categories and including attributes have been already included, but still, we would like to ask for your opinion about any ideas and problems related to global search, feel free to write it here.

We are wanting to implement 2FA with Twilio SMS (Text a Code).   Has anyone else done this and how did you handle the 10DLC Registration process?   It appears you need to give the users the ability to opt-in and opt-out of the SMS process for Application to Person communications.Thanks,Brett

Why is 'Default Printer ID' missing from the Mailing & Printing tab on 'Customer Management Preferences' (and multiple other similar places) in 25 R1?This is specifically a DeviceHub feature. I have DeviceHub enabled. I have also tried disabling/re-enabling.

Hi All,I encountered an error when opening certain invoices from the Invoices and Memos GI.The error message is:"Cannot open this record for editing: The form AR301000 does not contain it."However, these invoices open without any issue directly from the Invoices screen. The problem occurs only when opening them through the GI.I also verified the navigation settings, and both DocType and RefNbr are correctly assigned.Please advise if there are any known issues or if anything else needs to be checked.Regards,Lalith

Image1mine is 2024 R2 , i would like to know how to setup home screen as first homepage to all user ? i already navigate to site preference and set homepage there, but after i login as user, what they will see as first page was acumatica default welcome screen as showned below:Image 2after i click home button then only showned as “Image 1” . And then i tested by assigning “Wiki Author” role to any user ID which that role provides access rights for creating Wiki articles, then only that user with “Wiki Author” role can see the homepage article i published earlier on wiki. Can somebody help me ? I need to know how to configure this so that users can access my ‘homepage’ in view-only mode, without assigning any roles that allow them to edit the Wiki content. How can we configure the system so that the first page displayed to users upon login is the homepage containing my Wiki article? Thank you.

It used to take hours to update my local Acumatica Dev/Sandbox environments with the latest data from our production instance.I would avoid it for as long as possible, then some urgent bug would arise that needed testing, so I would scramble to get it done. Our tenant snapshots are fairly large, so it would take a few hours upload and restore them. That was after fiddling with the web.config file to increase the snapshot size limits so I hopefully wouldn’t run into any issues. Then I discovered the process that I want to share with you today. Please note that this does require you to have access to backup files from the database that you wish to copy. We host our own Acumatica instance with frequent, full database backups, so this works really well. Here’s what I like to do. Publish any latest customizations to your production Acumatica instance. (If you want the backup that you restore to your local instance to have the latest customizations on it.) Ensure that you have a local (usern

Hi everyone, We gt files from a remote server with syncronisation feature of Acumatica.But we need to also export this same files we import in application to an other serveur destination.The same fields in sm202510 Screen (file maintenance) are used to store the information serveur.Is this any way to perfom this?Thanks a lot.Cécile

Something that might not be obvious to everyone:A tip for anyone using the PatchTool for Acumatica 25R1+ patches: When you download the latest PatchTool zip file, it could be tagged as "blocked" by Windows because it came from another computer. If you just use Windows to extract it, all of the extracted files will also be blocked. As a result, when running the PatchTool, it may not use the correct .dll version needed and throw an error due to incompatibility of binaries. To avoid this issue, options are:Unblock the .zip file after downloading through the file properties dialog checkbox before extracting files, Unblock the contents of the .zip file after extracting the files Use a 3rd party compression tool like 7zip to extract the files., Modify Windows group policy to unblock files from the download folder.

I could very well be missing a basic setting. My company utilizes the following workflow:Customer requests a new workstation We go to our vendors and find the best cost We decide internally what we want the markup to be and estimate our services price We send a quote to the customer with our internally agreed upon price. After the customer signs, we convert to a sales order and select “Mark For PO” We then follow the PO process as is. When we create a quote, we want to be able to set the cost and price manually and review our margin details on the Totals tab. For larger purchases, we typically require pre-payment and we definitely don’t stock those kinds of items. Almost all items are purchased to fulfill customer requests. Because of this, we can’t adjust the cost for Lot/Serial tracked items with Specific valuation via inventory adjustments because we don’t have the item yet and wouldn’t be ordering until the customer agrees to the quote.  We are still in the process of implementing

 Import by Scenario Hi. I need your help regarding importing the withholding tax. It says “The system failed to commit the TaxRevisions row.” I have unchecked the commit box for the taxes ID and still no result. What should be the solution for this one? Import Scenario 

Hi, I’m setting up a automation schedule for recalculate customer balances. I have about 1000 customers, but the schedule only run for two customers all the time. I have tried the same schedule setup in a local environment which runs for all customers without any issues. Below is the schedule I have added. Trying to figure out why it is limited to two customers all the time. No conditions are available and here are the other settings. Thank you,Dulanjana

Hi I have one well configured Construction tenant with one company with 15 branches. We are taking over another company that also does construction that has different chart of account. I think I can get everything setup by using access and restriction groups. But it will a pain sharing vendor amongst other things. If it helps one is 4 digit and one is 5 digits. Is this a bad way of thinking? Should I just stand them up as a different tenant? Help appreciated!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Good morning!I was asked to edit our Sales Order Email template so that the customer can reply to the salesperson for a more targeted communication. I can pull the sales persons name without issue, however how would I like their email address as well? I’m not sure where to find that. Is there a way to reply to the email and automatically have it go back to the sales person on the order? Thank you!Brent

Is anyone aware of a way to specify Favorites as the Home Page on a user profile (SM203010)?  Since the Favorites functionality behaves like a pop-up and not a full-fledged screen there doesn’t seem to be a way to select it.  Any ideas?Thanks!Laura

Hello Everyone, So one of my client want to have a bidding notifications in Acumatica if the request up to 20 million, so it will directly go to bidding even if they are already input the vendors name. Please help us to solve about this. But is it available in Acumatica, i mean without need like a special customization for this notifications biddings.Please help us about this, i really appreciate it.

Happy Monday!Our Purchasing department is looking to open Requisition Details from the request screen. However upon opening the new screen, it’s blank. This works for me as an admin so I know it is permissions related.  I currently have delete permissions set to all requests. I want the users to see the requisitions but not create them so I have that set as view only. However I’ve had that set as delete as well with the same result.  Brent

I’m not entirely clear on what license is needed for what with regards to SSO.  What are the different use cases for the “Google and Microsoft SSO” license and the “Active Directory and other external SSO”?  Also, now that Acumatica has switched over to OpenID integration for SSO is there a specific license needed to enable the “OpenID Connect” feature and are the other SSO licenses still needed?

The client would like to set the “Reply Address” to default to the email address of the user that created the document being sent. So if the account is “purchasing@email.com” and the receiver replies to the sent email, the reply would go to “person@email.com” who had created the purchase order that was sent. If there was an additional field on the Email Template form for it would be easy: Unfortunately that doesn’t exist, so I went to the System Email Accounts form, but the “Reply Address” field will only allow a valid email address. I haven’t found any info on coding that field so not sure if it’s even possible. 

Is there a dark mode setting, or a change-the-colors setting, that will only affect one user?

Hi peeps,The Automation Schedule is setup with the branch to run with:But this is not being “applied” when running. How do I know?Because the Autom. Schedule History tells no records processed and if I open the screen with the default branch, it doesn’t show the NZ records.But if I change the branch on the top menu, open the screen and apply the filters it does have records to process:This is happening to any Automation Schedule that we have to set the Branch as different that the default one.There’s currently Automation for Generate Payments and Run Recognition. Any thoughts?

I am trying to set up my AP Bill Approval Map to ignore all of our vendors that are carriers. They come through via EDI and have a separate process that they must go through. When I turn on the Bill Approval, my EDI invoices receive an error. How can I code my map to ignore these vendors?