Hi All,
When we tried importing the above demo snapshot on our test environment it doesnt show any data.
I wonder if anyone have encountered any of this issue before.
Looking forward to any help.
Solved
Sales Demo Snapshot for 25.200.0248 doesnt containt any data
Best answer by pauledpalina66
I was able to resolve this issue by adding the roles assign to different branches.
Hello pauledpalina66,
It is common to encounter an empty screen like the one in your screenshot after a fresh snapshot import if the system has not yet been "activated" or if the visibility settings are filtered.
You can try the following steps to resolve this:
-
Check Business Date: Ensure your system business date is set to match the data in the demo snapshot (usually a date in 2024 or 2025). If your system date is set to 2026, the current month's "Journal Transactions" screen may appear empty because no data exists for that future period.
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Company/Branch Selection: Verify that you have selected the correct Company and Branch (e.g., "Product Wholesale - Services") after logging in. Demo data is often tied to specific branches.
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Snapshot Type: When you performed the import, did you select "Restore Data" or just "Restore Settings"? Ensure the "Restore Data" option was used, or the transactional records will not appear.
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Clear Filters: Click the "All Records" tab or the funnel icon to ensure there are no active filters hiding the imported transactions.
I hope one of these helps you see the demo data!
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