Configuration and Installation
Assignment Maps and Approvals, Workflow Automation, Security, System Configuration, Licensing and other Configuration Auestions
- 354 Topics
- 1,262 Replies
Docusign will not connect. Im in a test sandbox and I have Use Test API box checked off & API URL https://demo.docusign.net/restapi and I save and try to connect and get an error. I do have a docusign account and Ive provided the login info within the email & password fields. What am I missing?
I have taken a bunch of backups through the system over time for 2021R2. Now I want to upgrade to 2022 R1. My current version number of 2021 R2 is too high to be upgraded with 2022 R1. So I wanted to go back to a backup that was old enough to be supported by the 2022 R1 installer for upgrade.When I went to my list of backups, I noticed that almost all of them list the latest version of 2021 R2 as the version. However, that version didn’t come out until a few weeks ago, and most of the backups were from way before it came out.Can anyone explain (you will see there are a few backups in the list with a previous version….but not most of them)? How can backups taken before the latest version came out now have the latest version number?
An employee recently departed from our company. I need to know what unexpected / unintended consequences of disabling the departed employee as an Acumatica user. If the departed employee were to return can we “re-enable” him and he would have all of his histories, notes, set up? Can other employees access all of the departed employees work, notes, histories? Are we better off leaving the departed employee active and just change his Acumatica password?
hi!Does anybody has the same issue in SO where the approval map for a status Credit hold is not applying correctly?In the next screen, I’m using the status field validating the value “Credit Hold” but it doesn’t work: And in the next screen, I’m using the Credit Hold Field to validate the approval but it doesn’t work neither: Any thoughts?? Are someone having the same issue? Thanks!
Good day,One user has contact me that he can log on to the website but not on the mobile app. I changed the password but he still getting the “server unavailable” Is this a security issue? He has been able to login the past. I am able to login to the APP. Any ideas on how to fix the issue.Thank you.
I am trying to follow the guide for adding a filetype of .pfx for use with SFTP.I am able to view the screen 20.25.50, and can create a new line, but when I go to save, it refreshes and removes the new .pfx line. I do not get any errors or other pop ups; I’m at a loss! Has anyone seen this issue?
This is a nitpick, since the Acumatica help correctly lists the available operating systems for running Acumatica 2021 R2 (including Win Server 2019). However, in the setup instructions for running Acumatica on Amazon EC2 (“Installing Acumatica ERP on Amazon Web Services”), under “To Launch an Amazon EC2 Instance”…..On the Select an Amazon Machine Image (AMI) page, select the Windows Server 2012 Base 64-bit AMI.Since Win Server 2012 is officially end of life about a year from now, it seems like this probably shouldn’t be the default suggestion for running Acumatica, unless I’m missing something.
Hi,I had a small customisation project which was working on 2020R2 but seems to have stopped working on 2021R1The workflow for Shipments (SO3020000) would change the shipment date on the shipment document to todays date when the shipment was confirmedAttached is screenshot of the workflow, I have tried with =Today() and checked the from schema box to use @Today but neither work. I would appreciate any suggestions
We have our production/testing tenant on the same instance, and we are wanting to enable project to test time tracking (internal projects) and also expense management.Would there be any issue with enabling in the TESTING tenant? Will enabling in one tenant (Testing) affect our Production Tenant since it is in the same instance? We don’t want to cause any issues with our sales team as we are configuring it and testing it.Or would it be best to do in stand-alone environment like another “Test” instance?Also, I haven’t come across any videos or training/configuration of internal projects, if you know any please let me know. We will probably do billing against projects later but initially we will be using for tracking internal projects and time for employees on those projects. Thanks!
Hello Community,I set up 2 FACTOR authentication to an Acumatica instance. The goal is to have an access code delivered by email. I found two troubles in using this feature: Although my intention is to use on email , the instance always sends a two factor authentication message for using push request method and the user has to click on “Use another authentication method” link which leads to another prompt where the user can click on “Receive code by email”. This is confusing for the user and is an unnecessary extra step. Really annoying if you need to do multiple sign-ins along the day. Another issue is the fact that two email are sent: one has for a Device Code and the other is for a Sign in Code. I do not understand this logic. Has anyone faced this issue out there? is there a workaround to eliminate those prompts and have a message confirming that an email was sent with the Sign in code to <email address>? It would be so much simpler and logical, in my opinion.
I’m looking for clarification on how to configure Field Level Auditing. How do you know which Tables and Fields to select on the Audit screen? Example:I wanted to audit changes to the SALESPERSONS tab of the Customers screen, which corresponds to the “CustSalesPeople” table. I tried to set up field level auditing by selecting the relevant Table and Fields on the Audit screen, as advised in the wiki. I only wanted to track changes to the Customer Salespersons table, so I only selected that Table. However, none of my changes were tracked with this config. Through some trial and error, I was able to get the audit working by also selecting the BACCOUNT and CUSTOMER tables.Can anyone explain why I needed to select these additional tables? Understanding this would make setting up auditing much simpler in the future. Thanks!
Hi, I am in the process of implementing email in Acumatica and have been having difficulty in figuring out how to have the users email address populate automatically in the email that is being sent. My current setup is that each user has there own email configured as a system email. Currently, when sending an email from any screen the email field remains blank and the user needs to select the email that they wish to send from. I do not wish to have system emails that are department based...I would like each user to send and receive from their own email address. Any advice would be appreciated.Thanks.
Hi,After upgrade to last version I receive this error: [MissingMethodException: Method not found: 'System.Collections.Generic.IReadOnlyDictionary`2<Microsoft.AspNetCore.Http.PathString,System.ValueTuple`5<System.String,System.Action`1<Microsoft.AspNetCore.Builder.IApplicationBuilder>,Boolean,Boolean,System.String>> PX.AspNetCore.PipelineOptions.get_ExactMatchPathHandlers()'.] PX.AspNetCore.Owin.<GetEndpoints>d__0.MoveNext() +0 PX.AspNetCore.Owin.EndpointRouteBuilderExtensions.MapCoreEndpoints(IEndpointRouteBuilder builder) +176 PX.Owin.<>c__DisplayClass8_0.<ConfigurationImpl>b__6(IEndpointRouteBuilder builder) +16 Microsoft.AspNetCore.Builder.EndpointRoutingApplicationBuilderExtensions.UseEndpoints(IApplicationBuilder builder, Action`1 configure) +55 PX.Owin.<>c__DisplayClass8_0.<ConfigurationImpl>b__5(IApplicationBuilder core) +201 PX.AspNetCore.Owin.Bridge.Build(IApplicationBuilder aspNetCoreApplicationBuilder, Action`1 co
We run Acumatica 2020R2 and currently working on SQL Servers upgrade from 2012 to 2019. We have created new SQL Server 2019 and need to switch Acumatica production to it.I have successfully connected to new SQL Server (SQL2) from my local instance, now test it on DEV. Acumatica Configuration Manager have successfully updated database, but when trying to open website I receive error:Configuration ErrorDescription: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately.Parser Error Message: Login failed for user 'XXXXX\FEDXXX-DEV$'. User 'XXXXX\FEDXXX-SQL$' is <Domain>\<DEV Server name>$ This user was NOT created on SQL2 server during switch. Both DEV and SQL2 servers are internal and don’t have any restrictions.
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