Skip to main content
Question

Database could not be accessed

  • Oct 9, 2023 2:24 PM UTC
  • 6 replies
  • 470 views
  • Translate All
Freshman I

I created an instance based on SalesDemo and published the customization. Then, if you close the site and reopen it, you will get this error "Database could not be accessed". Has anyone encountered this? What can be wrong with customization?

 

    6 replies

    palbores
    Jr Varsity I
    Forum|alt.badge.img+1
    • palbores
    • Jr Varsity I
    • Oct 9, 2023 2:27 PM UTC

    Hi @VladyslavPoberezhets, have you tried restarting the MS SQL service?

    MSSQL Management Studio
    SQL Server Configuration Manager
    ​​​​
    ​​​​​

     

    Hope this helps.

    Translate
    ~ Phil
    Freshman I

    Hi @palbores. Yes, I tried, it doesn't help

    Translate
    palbores
    Jr Varsity I
    Forum|alt.badge.img+1
    • palbores
    • Jr Varsity I
    • Oct 9, 2023 3:42 PM UTC

    Hi @palbores. Yes, I tried, it doesn't help

    I found this solved issue with same with yours. Try their solution in this thread.

     

     

    Translate
    ~ Phil
      Freshman I

      @palbores I have seen it and already tried.

      Translate
      Varsity II
      Forum|alt.badge.img+1
      • JWS539
      • Varsity II
      • Oct 10, 2023 10:03 PM UTC

      Hi,

      You could have a look at the connection string in the Web.config file.  The below is a screen shot of the relevant line in one of my customisation projects.

       

       

      <add name="ProjectX" providerName="System.Data.SqlClient" connectionString="Data Source=DESKTOP-HPD9MVJ\SQLEXPRESS;Initial Catalog=Schick_20230929;Integrated Security=False;User ID=sa;Password=********" />

       

       

      John.

       

      Translate
        Semi-Pro I
        Forum|alt.badge.img+8
        • ChandraM
        • Semi-Pro I
        • Oct 10, 2023 10:23 PM UTC

        Hi @palbores Are you using the windows Authentication. If yes, please verify if your account has access to the database permissions.

        Translate
        Chandra M
          Terms & ConditionsAccessibility statement
          About Acumatica ERP system
          Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Built on a future-proof platform with open architecture for rapid integrations, scalability, and ease of use, Acumatica delivers unparalleled value to small and midmarket organizations. Connected Business. Delivered.
          © 2008 — 2024  Acumatica, Inc. All rights reserved