Configuration and Installation
Assignment Maps and Approvals, Workflow Automation, Security, System Configuration, Licensing and other Configuration Auestions
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- 1,389 Replies
How do I set the default Ship Via for Sales Orders of type TR?Usually, we would use the Customer or Customer Class. This specific type of Sales Order doesn’t have a customer, it has two warehouses involved. I cannot find a default for this and I’ve checked the Order Types and the Warehouses screens.Any help is always appreciated. Thank you!
Hello, I was hoping to get some help setting up a UPS shipping label to print from Acumatica. Does anyone know the requirements to setup the UPS shipping label so it prints after the Shipment has been confirmed on a Sales Order? We are using native Acumatica UPS integration. Thanks, Eric
We are a manufacturing company and deal with a lot of numbers! Actually, we all do in business! Zero’s and alignment issues cause a great amount of strain on the end-user..headaches a lot of them don’t realize they can fix with a monospace font! I’ve changed the ‘Editor Font’ settings under Site Preferences, both on Acumatica hosted and a site our Partner hosts for us, but it doesn’t seem to have any effect. Luckily Acumatica seems to include most Windows default fonts, which have a few monospace fonts, but how do we get them to display? They would be particularly useful on the default Generic Inquiry Entry Screens with tables of numbers and letters. Also, it seems in order to get custom fonts on Reports, the font must already be on the server? Things like Shipment Number SHI01125 are ripe for confusion with Arial. Luckily the default font choices do work on the Reports. The site is making this request (on both sites respectively):https://acumatica.SITE.com/SITE/fonts/acumatica-f
We encountered this error in our staging Environment.We have multiple staging sites on the server. Lets say we have Stage.myCompany.com, which points to DB1 And Stage.MyCompany.Com/Stage2 points to DB2Stage.MyCompany.Com/Stage2 works, but Stage.MyCompany.Com gets the “Database could not be accessed” error.They all use the same App Pool, and all have no issues except for the main staging site.We know it is not a database issue because if we use switch Stage.MyCompany.Com/Stage2 to use DB1, it works. And if we switch Stage.MyCompany.Com to use DB2, it still shows the “Database could not be accessed” error.We are using version 2021R1 Version 21.103.0054Is there way where we can trace what is causing the error? TIA Mark
My client would like to prevent users from accessing the mobile app. I logged a support ticket and was told I could use IP filtering, which is not an acceptable solution. The other option I was given was to create a customization. Does anyone know how to accomplish this? They are looking to completely disable mobile app access for the time being.Thanks
Hello,We are new install and working through our implementation. Have come across an issue that I’m hoping folks on this forum may be able to help with.As soon as we setup Segmented Key for our Project ID, and had 3 of the 4 segments turned on for validation (ie… only certain values can be used in that segment); now our ‘Non-Project’ code we setup in preferences no longer works?Is this a product defect/bug?As soon as I turn the validation off in the segmented keys, the non-project functionality works again. I realize that I can make a ‘dummy’ project that follows the segmented values setup, but that kind of defeats the purpose of this functionality to begin with.Anyone else run into this issue? Perhaps there is a hot fix to address this? Thanks, Lars
Hi, This morning, I logged into Acumatica thinking I would make some final changes to an email campaign before sending. As a final check, just to make sure everything performs as I expect, I tried to send myself a test copy. However, when I attempted to do this, I ran into an error. “535: 5.7.3 Authentication unsuccessful.” Has anyone else experienced this problem? If so, could you help point me in the right direction to resolve it? I would greatly appreciate any advice the community can provide. I am fairly new to Acumatica’s marketing tools and am still trying to learn my way around.In case it’s helpful, I created a screen capture which shows the exact steps I took to create the email send which led up to the error. You may view it here: http://ior.ad/7hoVThanks,Laura
Hello,In the GA release note of Acumatica 2020R2 I read that in the core product will be available some new functionality for retail sales (https://www.acumatica.com/corporate-newsroom/press-releases/acumatica-2020-r2-released-with-additional-ai-ml-capabilities/ : “Acumatica POS: manage over-the-counter retail sales for all your retail locations, allowing you to manage a complete omni-channel experience inside Acumatica.” )I prepared a demo site with the last version of 2020R2 (20.203.0028) but I could’t find anything about this. Is someone here that can provide more information about this functionality and also can inform us when actually will be available?Thank you!
When we use the tool in the Acumatica Partner Portal to request a sandbox for upgrading a SAAS customer, can we upgrade more than one major version (ie from 19.1 to 20.1)? We recently used the tool to create an upgrade sandbox but found that we could only upgrade on version at a time. Is it only possible to create a sandbox for upgrading more than one version by filing a support case? If our customer is moving up two version we don’t want to have them go through the upgrade process twice.
Hi, I am having an issue with the ‘W(n)’ value in the URL generated by Acumatica.For reference, this is a sample URL https://domain/AcumaticaInstanceName/(W(n))/Main?ScreenId= AR3010PL Basically, when clicking a shared filter KPI widget on a Dashboard, the system opens the Generic Inquiry in a new tab, however the W(n) value is always the same and the shared filter that is opened is the same as when the user clicks the first filter. I am aware that this value is used for caching purposes, however I cant understand why its not incrementing such that the correct shared filter is opened. Has anyone had experience with such issues please? If so, can you please advise what can be done to sort such issues? Thanks,Nigel Pace
In the Azure AD integration documentation it states that “Your company should have a Microsoft Azure subscription to register your Acumatica ERP instance in Azure AD”. Does that mean that a premium-level P1 or P2 subscription is needed for each user or will the “free” tier included with Microsoft 365 work?
I'm noting this here for some future reference. I've seen this on a couple of different environments in a few different ways from a few different screens, but each time it's been the same solution....Enable Multi-Currency Projects. This is the error I was getting when trying to release various financial transactions, all linked to projects.“Error: Inserting 'GL Transaction' record raised at least one error. Please review the errors. Denominated GL Account currency is different from transaction currency.” The error you get when releasing a document is a bit vague and other than the little red "X" at the top of the screen, there's no clear place to see the error as no tabs or cells are flagged. The error text is a bit misleading and could be clearer. It would be nice if the error message referenced that the “Project Currency is different from the Transaction Currency”The error message leads you to check the AP or AR account or maybe that the bank account is in the correct currency
Does anyone have a recommendation toward when to license Microsoft SQL Server per Cal verse per Core for a PCS Acumatica system. This customer would only be hosting the Acumatica database so I would think that one Cal per instance of Acumatica would be all that is needed. This assumes that users connect to the Acumatica web server and the server consumes one Cal as it connects to SQL. Can someone confirm this theory or make a recommendation. What other factors should we concider.Thanks
I am trying to create a Business Event that sends out an email with a report attached. The report is using the Invoice form (AR 64.10.00). The business event is based on a GI, and the GI passes over the Document Type and Number to the report. Unfortunately, the report prints out over 300+ pages with empty line numbers until the very end and then the correct invoice is shown. Does anyone know why this would be happening?
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