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Payroll module discussions & questions

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GillianFreshman II

asked in Payroll

Payroll Issues - Not Calculating Regular Paychecks - "Sequence contains no elements"

We just hit an error trying to Calculate Payroll we have never experienced before. We went into the trace and unfortunately it is another language to me…. See below. We have check the employee set ups, payroll employee settings, time activities, PTO banks, Deduction sequences, everything I could think of and I read through another post hoping for answers and nothing worked. This is happening on our three newest employees only (this would be their first check). If anyone has any ideas please send them our way…

3 months ago

JodiKFreshman I

asked in Payroll

Canadian Payroll ROE Submission to CRA

We have been unable to submit an ROE file processed through Acumatica, because Service Canada is rejecting the file type. The file has to be in BLK format. We have tried numerous ways to get this to work, but it appears that Acumatica needs to automatically convert the XML file to BLK when it’s processed and saved to the computer. (Our previous system Sage converted automatically. The file was in BLK before saving to computer) Seems like a programming issue in Acumatica, but so far, support has been unable to figure this out. I’m wondering if anybody using Canadian Payroll has had to process a termination and use Acumatica’s ROE feature? And if so, how has it worked for you? Hope this all made sense. I am not a system analyst and my terminology may be confusing. lolThanks!

3 months ago

pderbogosianFreshman I

asked in Payroll

Edit Work Crew Time Entry that has a Completed status

How do you make changes to time in the Work Crew Time Entry screen that is already in “Completed” status?

3 months ago

aidenwills15Freshman II

asked in Payroll

How to configure ACH transaction code

I am currently trying to configure an ACH file that my customer uses for payroll, and I am not sure how to have the transaction type change as needed. Currently, the code is 22, but if a check is $0, it needs to change to a 23 to indicate that it is a pre-note. I cant seem to find anything for this in the .txt file or the export scenario - what is the best way to go about this?

3 months ago

brandontfrankJr Varsity II

asked in Payroll

Employee Time Cards - Only Dsplay Cost Codes of Certain Account Groups

Hi. We are using Acumatica for time capture and payroll processing.When users are entering time, they should only be selecting cost codes that have Labor account groups setup for them in the cost budget. Right now, Acumatica will allow them to see and select all of the projects cost codes.To bypass this, we’ve created TASKS that only have Labor account group cost codes in it - then setting this to default task.The problem with that is there are multiple areas in Acumatica that the task then defaults to our Labor only task - so accounting has to change this each time.Would be ideal if there was a way for only certain account groups to be selected and seen at the time entry screen.

4 months ago

andrew15Varsity I

asked in Payroll

payroll tax on travel

We are testing and hoping to implement the canadian payroll. So far it is working ok, but we have a situation where we will need to start charging payroll taxes on the distances travelled when the next union agreement is implemented. we didn’t have to do this before because the amount charged per km was under the limit specified. The new amount is above that threshold and therefore need to charge the taxes on the amount over the threshold. How do we go about doing this as we can’t add km on the timecard? whatever process it is to do this, we would have to do it to about 20-30 employees a week.

4 months ago

Louis LomaxFreshman II

asked in Payroll

Payroll Tax Cap Not Working

Hello, Would anyone have a clue to why Acumatica (Symmetry Tax Engine) Taxes are not capping? I cant find a way to adjust any setting to correct this. In Washington, Employer Admin fund is 0.03% of gross wages with an assessable wage cap of $62500, making a contribution cap of $18.75. Acumatica is not taking this into consideration and continues to withhold after the $18.75 is reached. This is happening for the SUI too. I have checked the Tax Maintenance and the cap is configured correctly. We made sure that the payroll employee payroll settings have not been overridden for the specific individual. The above amount of 0.94 cent should be 0.70 to take the accrued 18.05 into consideration. Any help, thoughts, insights would be greatly appreciated! Thanks!

Hi, We have got a client switching to Acumatica and since their Go Live has been past the financial year, we have multiple payroll balances that needs to be brought forward to Acumatica before Go Live. We have been suggested to do bulk payroll upload. We are trying to understand is there a solution to just upload year end/month end balances without having to carry out bulk payrun? Regards,

4 months ago

cmanhoffJr Varsity I

asked in Payroll

Cannot release payroll batch due to processing error

Hi everyone,I am going through the L100 Payroll module, and I’m processing a direct deposit payment batch.I’ve created the batch, exported a pre-note file and an export file, and confirmed the batch as paid. I’m now trying to release it to the ledger. I keep getting the following error: I checked the payroll batch used for the payment, and the cost codes for all employees are empty: So, two questions:The project I used to create the payroll batch has a cost code assigned of 00-000. The documentation says that Acumatica will pull that information from the project data when it creates the payroll batch. However, it didn’t do that. Why? Why would the system perform this check so late in the process? This is after I entered, approved, and released all the time activity, after I created and processed the payroll batch [this seems like the logical point to perform the check], and after I created, processed, and paid the payment batch. This is very late in the process and could save

5 months ago

JHoveyFreshman I

asked in Payroll

Project Transactions Not Posting to GL and Vice-Versa

My company uses ADP as a 3rd party payroll provider and we have been importing the payroll transactions manually. Labor is billed to jobs as at a blended rate (labor and overhead together, aka conversion costs) and a correspond offset account is used so that actual labor and overhead costs in SG&A are netted against it. The problem is, that Acumatica wants to apply both sides of the transaction to a job which ends up netting out to zero. Both the debit and the credit hit the job so that when looking at project budgets in the Construction module no labor costs appear. Worse than that, if you separate these out into two different lines in Project Transactions with the first line posting to the job and the second posting to X, the non project code, this transaction somehow doesn’t show up in the GL. How should we go about resolving this? Is it because both of these are considered Expense accounts? Is there a way to set up a new Account Group for the labor absorption offset acco

5 months ago

CJohnson15Jr Varsity II

asked in Payroll

Employee Payroll Taxes

On the Tax Maintenance Screen the default expense accounts are listed. However it is my understanding that any GL accounts assigned under the employee payroll settings should override the default. Heres an example.Tax Main ScreenEmployee Payroll Setting But the payroll taxes are still going to the 71000 account vs the 51100 account designated in the employees payroll setting

5 months ago

WoodyGilbertFreshman I

asked in Payroll

Reimbursement being included in 401k deduction

How do you suggest is the best way to handle Reimbursements on a paycheck so the per diem does not get taxed or included in 401k%? We have reimbursements and per diem that need to be on the paychecks but not subject to taxes and/or 401k % deduction. Thanks in advance!

5 months ago

slaforgeFreshman I

asked in Payroll

Zero Hour Timecards

Hi Everyone,when employees go away on vacations, or project manager that didn’t have any billable hours for a few weeks, when they return they have to enter Zero hours time cards onto the weeks that they have missed to gain access to their current week time cards? Is there other way around that?

5 months ago

BDPJoshFreshman I

asked in Payroll

Prospective Acumatica Client - Time Clock Integration w/Manufacturing

Good morning.I am a potential customer of Acumatica and I am curious about some of the solutions I’ve read on here for capturing time on orders on the production floor. We have a small-medium manufacturing facility in which I’ll need to expense time to large time-frame production orders as well on spare parts sales orders. We have about 50 people clocking in and out of orders throughout the day. Currently we use old school punch clocks with hand written order numbers for allocation. This process I feel will be even more tedious in Acumatica, hence the need for streamlined time data collection fed to ERP payroll.So far I read here that people have written their own code to accomplish this and a few people dismayed at the time it takes to do this through Acumatica, with no comoon concesus, as far as I’ve read, on which is best practices. I’d appreciate any feedback ffrom people with similar requirements and how they have tackled this issue.Thanks for your time and have a fantastic d

5 months ago

kwilson03Jr Varsity II

asked in Payroll

Release paycheck zero net

I have a client that has to create zero net pays once in while and they can’t release the transaction. It shows open and nothing hits the general ledger. Is there a special way you have to release a paycheck that has zero net pay? I have tried releasing it from paychecks and adjustments (inquiry), releasing through the paycheck transaction, and through process payroll documents. It is stuck in a open status and the only options you get are calculate. Since it did not hit the ledger then how do you continue with the transaction? Any comments would be appreciated. Thanks

5 months ago

HarrySemi-Pro I

asked in Payroll

How to enable the Week field in Employee time card?

Hello all,I have been trying to select the week field. When I checked in Production, the system allows me to select a particular value under the week field but it is not allowing me in the Sandbox. What can I do?From SandboxFrom Live

5 months ago

ajeeva

asked in Payroll

Can Expense Claim be only used without using Expense Receipt form? How to turn status to open?

Currently, when staff submit Expense Claims, they have to upload their Receipts first, then submit an Expense Claim where they select their uploaded receipts to be reimbursed.Just wondering if this can be done in one step by just going into the Expense Claim and entering all the receipt information and attaching receipts there. We have tried this but doing so puts the receipt line On Hold and creates the Expense Receipt transaction that requires us to go in and release it. Please let me know if claims can be processed without being dependent on Expense Receipts forms and only using Expense Claims forms, If yes, please guide me by steps how to change the settings of the Status to have an “Open” status so that expense can be submitted on the Expenses Claims form for approval. Thanks

5 months ago

ajeeva

asked in Payroll

Employee Payment Settings - Can

On the Employees screen EP203000 Financial Settings tab, are these settings in any way related to the Payroll or simply for reimbursing the employee for (say) expenses they incurred on behalf of company X, or something else outside the payroll. Screenshot attached.At the moment when we reimburse employees for expenses they have incurred on our behalf, the payments are coming out of the Company Y bank account (all staff are employed by Company Y) and I believe these fields are driving that. I want to change the Cash Account (and Payment Method if possible) to something related to Company X without impacting the actual Payroll (wages & salaries should still be paid from the Company Y account).The help screen (screenshot also attached) refers to "compensation payments" which I infer to be unrelated to wages & salaries from the Payroll. However it might be related - I cannot find a definition of "compensation payments" in the help system.

5 months ago

PaulMainard55Varsity I

asked in Payroll

Single Paymaster - Multi-company

We have a client who is managing multiple companies in a single tenant. For the purposes of payroll tax reporting, all employees are employed by one company, but their expenses are to be allocated to the companies for which their work is being performed. Put another way - let’s assume that all 40 employees are legally employed by Company A. All benefits, workers’ comp and taxes are paid under Company A’s umbrella. Let’s further assume that 10 of these employees’ work is dedicated to Company B. The client would like to report his payroll to the various tax agencies under Company A, but they want the associated expense for these employees to go to Company B. With that scenario in mind, to which Branch/Company should the employee be assigned? How does the Employee’s branch/company assignment impact Payroll Tax reporting? Does Aatrix look at the EIN of the branch that the employee is assigned to, or by EIN of the company from which the employee is paid, if different from the employ

5 months ago

HarrySemi-Pro I

asked in Payroll

Expense Claim Approval error

Hello community,i have been facing issue related to the Expense Claim Approvals. It triggers the following error:I tried to unpublish the customizations and then check out but it still shows the same error.Have also defined the Approval Map under the preferences screen too but it displays the following error.But when I remove the Approval Map from Times & Expenses Pref screen → Explain Claim Approval map then it doesnt throw any error since the approval isn’t been applied now.Why is it so?

5 months ago

HarrySemi-Pro I

asked in Payroll

Disable Release button for the employees that have the approval role

Hello all,I have been looking out for ways to disable the Release button for the people who have been assigned as Role = AP ClerkThanks in advance.

6 months ago

HarrySemi-Pro I

asked in Payroll

Records not getting displayed under Release Time Activities

Hello Community,I have been working on Time Activities, and the records are not getting displayed under the Release Time Activities screen. i have created the Employee time activities with the status as Completed, but it the system doesnt show up. What may be the reason to this? How can I resolve this?Thanks in advance.

6 months ago

HarrySemi-Pro I

asked in Payroll

Workflow for - Release Time Activities

hello Community,i have not been able to figure out the purpose of Release Time Activities screen. I created a sample record under the Employee Time Activities/Activity screen as below:These are the 2 records that I created from Activities screen - Type = Work Item.But now when I am trying to release these using the Release Time Activities screen, the records aren’t appearing: What is it that I am missing here?Thanks in advance.

6 months ago

JodiKFreshman I

asked in Payroll

Payroll Deduction Summary Report

Good Day Everyone! I am working on my Benefit reconciliations, and need to run a report that gives me the summary by employee of their monthly deduction totals. I can only find a report that gives me this information by detail for each transaction date. In other words, not summarized. Short of exporting this into excel and sorting, does anyone know of a “summary” report? Thanks! 😊

6 months ago

pderbogosianFreshman I

asked in Payroll

Time Entry: Completed vs Approved status

Please explain the difference between Completed and Approved status in Weekly Crew TimeThank you

6 months ago

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