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Payable Benefit not reporting in Box 14 on T4 for Canadian Payroll

  • December 17, 2025
  • 1 reply
  • 18 views

Hello

I’m having an issue in Canadian payroll setup, and I’m wondering if anyone else has run into this and has any suggestions.

We have set up a deduction and benefit codes for paying vacation at 4% of total earnings to one of our employee groups. It is a payable benefit, and on the Employer Contribution tab, I have indicated that it should be included in Box 14 for Federal Reporting. According to government websites, we should see that vac amount populated in boxes 14, 24 and 26.

On the CAN Tax Setting tab, I have CN at Source selected in the Code Type box.

When I process pay it calculates properly, shows on the pay stubs nicely and looks correct, but when we look at the T4, we do not see the amount added in to Box 14 as we would have expected.

Appreciate any advice anyone has as documentation is limited. Thanks in advance! 

Best answer by Rachel Merritt

There is a known issue with the vacation paid out on each check not being added to the T4 Box 14.  The issue is scheduled to be resolved the 1st or 2nd week of January.  The fix will be available in 2024R218, 2025R1GAPatch8, 2025R101Patch6,2025R2GAPatch3, 2025R201.

1 reply

  • Acumatica Employee
  • Answer
  • December 19, 2025

There is a known issue with the vacation paid out on each check not being added to the T4 Box 14.  The issue is scheduled to be resolved the 1st or 2nd week of January.  The fix will be available in 2024R218, 2025R1GAPatch8, 2025R101Patch6,2025R2GAPatch3, 2025R201.