JAMIS Prime User Discussions

This issue affects all versions of JAMIS Prime.When using the JAMIS Prime Outlook add-in, either of the following issues may occur:The JAMIS Prime Outlook add-in side panel is blank. The following error appears at the top of the JAMIS Prime Outlook add-in side panel:Get Token error. Status: failed. Error: [object Object]Root cause for the issueThe JAMIS Prime Outlook add-in uses Exchange tokens for authentication. Microsoft is ending support for Exchange tokens and has introduced a new authentication method for Office add-ins called nested app authentication (NAA). Microsoft has deployed a change to all users in Microsoft 365 tenants to turn off legacy Exchange tokens. For details, see https://learn.microsoft.com/en-us/office/dev/add-ins/outlook/f

What is the best practice for T&E Approval Groups that are no longer needed/valid? We’ve been just letting them sit there, but would it be bad to delete them after a certain amount of time has passed? I always remove the employees from the group to a TERMED group so there isn’t anyone linked to it anymore.

How does everyone handle vendor notifications for ACH payments?We have a business event set up but after upgrading to 8, the Additional Remittance Form attachment started printing blank. The email was sending blank attachments for months before we realized. After a lot of trial & error (and searching the communities here) I was able to edit the notification to at least tell the vendor how much the payment was, and, eventually, I was able to get the Additional Remittance Form working again too. But it would be even better if I could get the email to list the vendor reference numbers and individual amounts paid.