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ACH Email notifications / Additional Remittance Form attachment

  • November 5, 2024
  • 1 reply
  • 107 views
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How does everyone handle vendor notifications for ACH payments?

We have a business event set up but after upgrading to 8, the Additional Remittance Form attachment started printing blank. The email was sending blank attachments for months before we realized. After a lot of trial & error (and searching the communities here) I was able to edit the notification to at least tell the vendor how much the payment was, and, eventually, I was able to get the Additional Remittance Form working again too. But it would be even better if I could get the email to list the vendor reference numbers and individual amounts paid.

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1 reply

satkins
Freshman II
  • satkins
  • Freshman II
  • 5 replies
  • November 5, 2024

@kvinson Every JAMIS Prime customer has their own preference for handling ACH Notifications and who and what information is sent in the notification. Based off your JAMIS Prime version, you can set them up via Screen ID or Business Events. Since you are using Business Events, please make sure that the Generic Inquiry that you are using has the “Reference Number and Payment Amount” listed when you View the Inquiry. If it doesn’t, add the fields to the “Results Grid” in the Generic Inquiry you are using for your Business Event. Then go to the Notification Templates screen for your ACH and edit the body of the notification template to reference the Reference Number and Payment Amount fields along with any additional verbiage you want for the notification. As a JAMIS Prime Customer, you can also contact JAMIS Support to assist also.

Semond Atkins, JAMIS Prime Community Moderator
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