Everything Else

Hi, I just realized that the system stores the date and time in UTC. I need to display the Created Time in GMT.What formula can I use in a Generic Inquiry (GI) to convert the UTC time to GMT?Thanks!

We are wanting to create a new tenant as the new company is not financially related to the other.   I want to copy the structure but not the data.  can someone provide the steps to copy the tenant to a new

I am setting up a daily email for tracking information on Invoices that have been released and have a date of “today”.  My GI is working, the Business event runs manually, but I setup the schedule and it is not running.  It sends but sits in the “Pending Processing” and as soon as I open the BE, the emails pop into my email (I’m testing all of them to my email for now).  Any answers?  

Hi, good day!Does anyone know about outbound IP whitelisting on Acumatica server? Can someone please share their knowledge about this.Thank you so much!

I have this purchased item that is also used in bills of materials. I’m wondering why inventory planning is allowing us to have a negative “projected on hand quantity” when I am asking for a safety stock of 2,200?  

How do I limit a user’s access to just a specific branch?

Summit 2026 Breakout Session Presentations - Consolidated  

Is there a way we can access the slides from each class we took after the Summit is over?

Summit 2026 Breakout Session Presentations - Core PlatformAttached are PDF versions of the PPT presentations from our breakout sessions. Accounts Payable: Streamlining Accounts Payable with AIAcumatica Payments: Speed Meets SimplicityCRM 101: From Login to Leverage—Unlocking CRM PowerCRM Opportunity Management: Strategic Sales Pipeline Management in ActionFinancials: Detecting Risks Before They Become ProblemsMonth-End Close: Practical Tools to Speed Up and Strengthen Your CloseInsights from SMB Leaders: Practical Steps for Driving GrowthOperational Leadership: Panel Discussion on Driving Excellence in a New EraPayroll: Managing Costs and Achieving Clarity with Payroll PrecisionProduct Roadmap: Give Input, Ask Questions, and Vote on Acumatica’s Next Great FeaturesReporting: Modifying Financial Reports with ARM …and ExcelAcumatica Retail Edition: Ask the Experts Connector Forum 

Is there a way to set up a default task in acumatica that has preset sub tasks? For example if we want to create a task to process a customer refund and what some of the bigger steps associated with that task as sub tasks, is there a way to have that pre-programmed in Acumatica?Thanks!

Hello,User emailed an Invoice from the Invoices screen and noticed they wanted to make some changes.I made some minor text changes to the notification template for invoices.I opened the invoice in the Invoices screen and emailed it a second time to see my changes.It seems to be using a different template completely the second time as I did not change the subject line, but you can see it is different.  My changes are not in the email.  Below is the notification template I edited.  You can see the subject still says “available for viewing” at the end.  I search “is now available” in templates and do not get any templates related to invoices.“is now available” is in the top message in the image above.  It is the second email after I made my changes. So I do not know what template Invoices are using or how to make them use the same template notification ID it was using before.  The one that I edited. Thanks,Larry

In 2021 R1, Acumatica provided the ability to take pictures of business cards and automatically add them as leads or contacts using an AI/ML engine. In many situations, the business phone number was not recognized (see image 1 below). In this case the user has to push the phone 1 button and select the phone number. To address this issue, we now have a customization project which eliminates this manual step (see image 2 below).  Before installing fix: need to select Phone 1After installing fix: phone 1 automatically recognizedGet the Customization:If you are running a version of 2021 R1 you can download the customization project here: https://acumatica-builds.s3.amazonaws.com/builds/zip/software/addon/fix/BusinessCardRecognitionPhoneFix.zip

Anyone know how to remove send reports from the list?When I click on selected and process - it does not process the selected item but rather the item that has cursor focus? How is that to be fixed?Would like to be able to Edit the Template Name, how?

Hi, I saw a post regarding this:But the resolution is not feasible to us. Is there any other way to restrict users to a specific vendor class? Purpose of this is we would like only one user to view an create transactions for a specific vendor class. This user shouldn’t also view, enter or edit bills for any other supplier class.

Hello All, I am trying to set up a Step in my Expense Claim Approval Map that Auto Rejects Claims with a place holder expense item we use to do an import.   Back ground:  We do an import scenario to upload corporate card charges to generate expense receipts with a generic place holder UNCODED.   What I want to do, is if a user happens to miss recoding a receipt and try's to submit it for approval with an UNCODED item on it, it auto rejects.  Below are some screen shots of what I have, the issue is it does reject but it rejects every expense claim regardless of Expense Item.    Thoughts? or Solution would be awesome!   

Hello everyone,does anyone have an idea why the entry of a new customer-specific price with scale quantity = 0 requires a valid-to-date, but the entry with scale quantity = 1 does not require a valid-to-date?It only affects the customer with the id: 13051. There are no problems with any of the others!Is there perhaps a customer setting somewhere that can lead to this? Example with scale quantity = 0 → it works only with a valid-to-date Example with scale quantity = 1 → it works without a valid-to-dateThanks in advance.BG Deniz

Is there a way to email the Purchase Order or Sales Order directly from the mobile app?We have several people who are using the mobile app to create either purchase or sales orders and need to send it to the customer/vendor immediately upon creation. However, the option to email the PO or SO isn’t on the main screen. Is it hidden somewhere or do we have to add it somehow? 

Hi everyone, I’ve been going through some Open University courses recently, but I’m noticing an issue where none of my progress is being recorded.After completing a lesson or quiz, when I click I’m Done, the page shows “Your session has ended” and the lesson resets to 0% progress. If I re-open the same lesson, it starts as if it has never been completed.I’ve tried closing/re-opening the browser and logging in again, but the same thing happens each time.Is anyone else experiencing this? Is this a known issue or is there a workaround to get progress tracking to work?Thanks in advance for any help  I’d like to continue learning but progress isn’t being captured.

Hey, team - one of the IT people for one of my customers asked the following question:I have a question about how acumatica sends emails. Does it fully authenticate the email address and send the email legitimately from the Microsoft 365 domain?  I figure someone on the Community can point me to a detailed response fairly quickly.  Any insight, links, etc. would be helpful here.  Thanks!

Hi everyone.I need your help regarding the error I encountered when I try to open a record in Checks and Payments screen. Attached is the error message.I tried unpublishing all customizations then try to open the record but I still got the error.  Thanks in advance.

I am very, very new to creating Wikis. I’ve created a wiki article to serve as my Portal Homepage, but it displays a bunch of metadata that I don’t want to show, and it has the “Rate this article” picker at the bottom that I don’t want either. Is there a way to configure the article so that this stuff doesn’t show?  

Hi there, lately it has come to our attention that there is a discrepancy between the Discount Unit Price of an item, and the Amount the item will be sold for occasionally when entering as Sales Order.  From my best guess, it is an error with rounding, but I was curious if anybody else has noticed this, and how they resolved it.  Here is an example of what I am talking about. In this example, we will just be making a quote for the customer.The employee enters the item and the discount code into the sales order (in this example, the customer is getting a 25% discount on the item).  For this item, the discount price would be calculated to 12.555, but generally, this is rounded down to 12.55.  Initially, everything seems correct, the discount unit price matches the amount when the qty of the item is 1.  Values before saving and reloading document However, if we save the document and print it, or simply reload the screen, the discount unit price has changed, and has been rounded up.  Not t

In the Project record, we have added dropdown fields for Project Administrator and Project Coordinator based on position. The existing Project Manager field is also a dropdown based on position. We want to restrict access so that these users can only view projects assigned to them and not see other projects. What would be the best way to achieve this? Thanks 

Hello! Currently my coworkers and I are working out of different versions of Outlook. I am using the older version while he is using the new version. We both work out of Chrome. When I go to drag and attachment from outlook (old) and drop it in the files of a sales order, I can do that with no issue. However, when he tried to do it on his outlook (new), it will not allow him. The only way we are able to add an attachment for him is by saving the PDF to a folder then dragging it from there, which we are trying to move away from. Has anyone else experienced this? If so, did you find a solution? Thank you!

I am running into this problem, and I can’t seem to find a clear answer online anywhere. I am trying to set up an automation that will trigger a business event to send an email once a week to our customers. However, I can’t get the actual scheduled automation to trigger in order to even test that the business event and email are working the way I want them to. I’ll attach a couple screenshots of how the automation is set up:Details ScreenSchedule screenConditions and filter values are both blankEvents tabAutomation Schedule Statuses PageAnd here is the Schedule Statuses page which also shows my automation as not having the green checkmark next to it. Thank you in advance for any help and please let me know if there’s any additional information I can provide.