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Hello! I have made a few filters and want to show our “Default Salesperson” employees how to filter only their name. This is easy to do on desktop However, when I go to the mobile app, the filter doesn’t show up correctly. When I click on their filter, it’s blank.My initial guess is because there is no sort option for the salesperson on the app. Is this the case? If so, how do I add this as an option so our remote salespeople can see their sales more easily when they are travelling?

I spend a bit of time on the trace screen, I’m sure I am not alone, and I got tired of clicking every “Show more” and drag-selecting stack traces that paste in notepad. So I built a small Chrome extension I now use regularly, and I figured others here might find it useful: • One click copies every exception on the page: all “Show more” links auto-expanded as numbered plain text• The copied header includes which request caused the error: screen ID, command, request type, time, duration. If the errored request isn’t the row you have selected, it selects it and copies anyway• A “Copy for AI” button prepends your own configurable prompt, so the paste is a ready-made debugging request for Claude/ChatGPT/Copilot• There’s also a “Pick element” crosshair mode to copy just one panel (Messages tab, SQL tab, a single exception) It’s free, MIT-licensed and open source, with no accounts, no analytics, and no network requests — you can verify that in the code. Chrome Web Store: https://tinyurl.com/A

HelloMy client has 2 DH running, same server, 2 different users. Each DH connects to one URL- they have 2 nodesBoth DH connect with same user name to same Tenant.This works just fine, except that when we update printer drivers, restart server and for other unknown reasons, both DH loses the printer’s size configuration causing a major disaster in 8 locations that work 24hrs. a day.We have managed to download the printer file configuration and when this happens, we load it again, but we need to know if this is a known issue or if we can get someone from DH support to help. We are getting calls in the middle of the night because DH loses this.This is the setup we have for both DH:    This is where we have the issue-DH Printers tab:  they have 63 printers and when the Paper Size that was saved before disappears, we have to go into both DH and fix each and everyone of them.This not only causes chaos among all users in all 8 locations, while we fix this, the DH is stopped and no one can pri

Has anyone else had connectivity issues recently when trying to connect or work in the mobile app when they know that they do in fact have WiFi/cellular connectivity?  When the error occurs the user is able to open a website in Chrome to confirm that they do have connectivity. This seems to be a new issue in the last couple of days, and all of the reports so far have been on Android devices.  It is affecting more than one of our customers on different Acumatica instances.    

We just found out we cannot print drop-ship POs once it’s been received while being in the PO. Does anyone know the reason? We have a work-around of reopening the PO and printing, or using the Printed Form in the PO list screen. 

Are there any implementation/training documents in Acumatica’s open university for inventory planning? I can’t seem to find it :) 

I received a payment from a Vendor that is a refund for a previous invoice paid.  How do I process this transaction to show that this vendor paid me back?  The refund exceeds any of my invoices and all invoices have already been paid.  So there is no open invoice to apply a credit to.  Need some help.

If a Modern Customer Portal user (a contact of a company) is granted access to the portal, with the Customer Portal Contact Manager and Customer Portal Company Manager roles, within the portal they can view Company Profile and click Add New Contact, but after doing this, the new contact appears in the Contacts tab of the customer account in the main ERP instance, but within the portal, the user is unable to see any records listed in the Contacts section of the Company Profile:We would like to use this role to allow a nominated company contact to manage the portal users within their company, with the ability to add new contacts, revoke access to contacts who have left their organisation, change passwords etc.  The Customer Portal Contact Manager role looks like it could do this but doesn’t seem to work properly. Could this be an issue with the default access rights for the Portal Contact Manager role? 

Hello,There are two areas that I have questions about:1) My existing code logic locates my two action menu items "CREATE CUSTOMER TEST" and "CREATEVENDOR TEST" in the "Other" section of the "dot dot dot" menu (below). How can I relocate those menu items to the "Record Creation" section?2) The same code that adds the action menu items to the "dot dot dot" menu also adds the two menu items to the main toolbar menu.Is there a was to hide the menu items so that they are not visible on the main toolbar menu but still visible in the "dot dot dot" menu?Thank you in advance.Ken Severud  My code behind:  

Does anyone knows how to do 2 business events, one that fires when you put an attachment on the shipment and another one which fires when you put an attachment on the related invoice using the same GI (SO-SHP-INV GI) I am not concerened about the subscriber you can use any but I just need it to fire on both scenarios

I created a business event based on Vendor Price changes which executes an import scenariio to update a stock item custom field.  The user has delete access to both Vendor Prices and Stock Items however the business event does not fire.  If an admin changes the vendor price, the business event fires???Does a user have to have access rights to both the BE and the import scenario subscriber?  I an not aware this is required since other business event fire.

I have created a restriction group to restrict Balance Sheet GL accounts to be accessed only in one branch, this works as expected, but can we exclude one user from this group, so that the user can access all GL Accounts from all branches

Hi Everyone, When we engage with Acumatica Support, we are asked to disable our MFA for the Acumatica Support user. Our company has been hacked via Acumatica before, and we will not disable the 2FA for users. I’m surprised that Acumatica asks us to disable it for them - surely Acumatica understands the importance of robust security, right?Our current plan is to update the support account email to be the email of the specific person helping us, so they can get the emails with the authentication codes. Does anyone have any better ideas? Or know why the direction from Acumatica is to disable critical security?  

Hi,Is there a release date for SP1 for 26R1?  I couldn't find any details. 

Hello, We are having customers report that invoices that are emailed out of Acumatica are being received more than once. We click the email button only once, the activity shows one email sent on the invoice page, the All Emails page shows the invoice only sent once, but then our Postmark Server Log shows it processed one second apart.What could be causing this? We restarted our server last week hoping the reset would alleviate the issue, but it did not. ​

Hi community!Does anyone know of a package, or a bundle of advanced Acumatica reports available to the community members or for sale by a partner? Outside of the out-of-box ARM reports and generic inquiries.Thanks! 

Hello all,In the previous versions of Acumatica we had the functionality, for instance that if we have an item lets say AAComputer and if a user tries to add a new item in the Inventory ID field, as soon as the characters are entered Acumatica displays the relevant results. So if the user enters AACOMP, Acumatica displays the result for the existing item in the search result.Here the user isnt making use of inventory lookup, but just typing in the characters and it displays the items that already has the keyword.However in the current versions, its not working at all even after enabling the full text search. Is there anyone else facing the same issue? Regards.

I have a contact that I have marked inactive.  Yet when try to send an email and I start typing, the autocomplete still shows that inactive contact.  Also if I click on the lookup on the “To” line of the email activity the inactive contact appears there as well.I know you can turn off autocomplete under the user profile, but I do want autocomplete on.   Is there a way to remove past autocomplete entries so it “Forgets” the contact which is now inactive who I may have emailed before? Is there a way to change the Lookup so that Inactive Contacts are not listed?Seems like code(logic) should filter out inactive contacts. 

Hello all,I would like to know if we can prevent de-duplication or inserting/saving of incorrect keywords. For instance there might be an item ID = LAPTOP, and any other employee would go ahead and create a same item but with incorrect keyword = LEPTOP. How can we prevent such scenarios in Acumatica?

I have not experienced this before.  I am logged in as ADMIN with customizer etc. roles.I cannot get anything to come up in the DAC browser.This is just an example.  I cannot open any DAC.Click here: 

Hi everyone,I am troubleshooting an issue in Acumatica where certain Contact records time out when opening the Contact entry screen.The Contacts list screen had a separate Generic Inquiry issue, which I was able to correct. The GI had an invalid condition:Contact.UsrCustomerLocationID <> MAINUsrCustomerLocationID is an integer/custom LocationID field, while MAIN is the LocationCD/substitute key. I corrected the GI by joining the Location table to Contact using:Contact.UsrCustomerLocationID = Location.LocationIDContact.BAccountID = Location.BAccountIDThen I changed the condition to:Location.LocationCD <> MAINAfter that, the Contacts list screen started loading correctly.However, I am still getting timeout errors when opening certain Contact records directly on the Contact entry screen. The screen opens blank and then throws an execution timeout. The trace points to Acumatica duplicate validation / duplicate entity loading:Microsoft.Data.SqlClient.SqlException: Execution Time

Our inventory items are valuated via FIFO. I have some items that ended up getting a $0 unit cost, but those items are layer #2 in our cost layers and I’m unsure about what I need to do in order to change that unit cost. For items where the $0 was the first layer I could just issue out the item and do a receipt with the new unit cost. Yes, I am aware that it would move that cost layer down to the bottom of the list which is okay in this scenario.If I need to change the second layer do I need to do 2 lines in my issue, remove enough inventory to relieve the first layer and then do a second line that issues out the 2nd layer, and on the receipt receive enough that mimics the first layer at the original unit cost and then a second line that has the adjusted unit cost?I have read that it is recommended to do adjustments to change unit costs but I find that those changes are not reflected in the cost layers GI.

Is Acumatica doing away with direct carrier integrations? (We’ve always used our own UPS account and a stamps.com account for USPS.) We recently were told that we need to switch to an Easypost account.  However, everything I see online only talks about Acumatica discontinuing direct integration with FedEx..Easypost hasn’t been an easy transition, yet.  It’s been a week and I’m still waiting for an email reply from tech support.We’ve also had issues adding funds (taking 5 days to post.) I’m just wondering if acumatica is in fact stopping direct integration with UPS/Stamps? Thanks..

 Can anyone confirm this works for them in 26 R1? 

Hello community!Is there a way to default the warehouse for a line item based on the branch of the transaction (SO,PO,etc)? Similar to how the line details branch defaults to the branch you are creating the transaction in, is there a way for the warehouse to default here too?SO Created in the PRODWHOLE branch would ideally default to the PRODWHOLE warehouse.I have tried removing the default warehouse from an inventory item. It just appears blank and would still require manual selection. Thank you!