Distribution

Hello, We’ve run into an interesting problem. Some of the Stock Items we purchase are sometimes sourced by more than one country. The ‘Country of Origin’ field on Stock Items is limited to one option unfortunately. Has anyone else ran into a similar issue, and if so, how did you go about resolving it? Outside of customization, I’m hoping someone’s had an interesting way of handling this that I might just be missing. 

I want to create a widget based on the screen AR409000, where all sales are summed together, regardless of customer class. If I delete the customer class in the inquiry parameters, so that the field is empty, the system does not implement this, I still only see the sales in the standard customer class in the widget. Does anyone have an idea how I can solve this problem?   

My client has over 3000 variants and will be converting their web site to Big Commerce.  I have added all of the Variants to the item classes but now I need to import the template items but it insists I have default column attribute - most of the template items have a single variant which will be the Row Variant.  How can I, turn off the Active flag and only have active the single variant I need for the Row.  Adding a dummy column variant would overcome the issue but them I would need to go back and somehow make inactive the variants and remove the dummy,  

We are new to Acumatica, and we have issues with emailing the customer statement. It says, "Error: The email account is empty...". Despite the fact that all of the customers' email addresses are incorrectly set up on the customer profile, are there any other places in Acumaitca to fix the issues other than the customer profile? I deleted the last statement and regenrated it several times, but it did not fix the issue. 

Why is the total Dead Stock Cost in the dead stock screen different from the total cost in the inventory valuation & Inventory Summary.I have a item that shows the same QTY ON HAND in the Dead stock, Inventory Summary, Inventory Valuation but the DEAD STOCK COST is 47K but the Inventory Summary & Inventory Valuation the total cost is 14Kwhy is the Dead Stock qty calculating 47K ? How did it get that number Does the dead stock do some sort of Inventory Holding calculation?  

Hello, I created a custom printed form and placed it on the site map. I added a customization project that allows this form to be printed from the sales order screen via the action menu > Printing & Emailing section. (This form is a copy of the sales order without prices). When I print from the Site map, the form prints correctly using the selected parameters. When I print from the Action Menu, no data is visible. I have updated the user access to the new form to match the original form that was copied. What am I missing? 

I have a purchase order that has a extended cost of an inventory item pulled up from the Vendor Prices screen . How to change this setting . I do not want the line item in the purchase order to automatically populate the extended cost from the Vendor Prices screen , instead i want the extended cost in the purchase order to pull the last cost/current cost in the stock items screen.  

Many of our customers find it very annoying that they have to manually touch the “Set Qty” button on their mobile devices in order to set the quantity being picked/packed/shipped. We are trying to include the Set Qty command (*qty) as a barcode on the picklist report so that they can scan that command and then scan the barcode for the quantity (since there’s no way to set the mobile device to default to the shipping quantity).I can’t find the right way to format the command on the report so that the barcode scanner will read it and put the device in Set Qty mode.Does anyone know how to do this? 

Using 22R2.  We have set up a customer account in the Fedex carrier set up and set that to a billing type of Receiver.  When the label prints, the label shows the billing type as Third Party Billing.  Ideas?

I’m looking for a way to assign totes to shipments for wave picking before we print the pick list. Like a process screen that will allow me to do it in bulk.

Is there a way to short ship a wave or batch pick list? Let’s say I go to the location and the item isn’t physically there and I need to confirm the batch or wave pick list without that item. Currently when I try to hit confirm line, or confirm pick it gives me an error that the pick list is not done.

What access right should be allowed to view inventory in the creation of a GI? Anyone have an idea as to why this is not able to be viewed as an administrator? 

Scenario:We have a purchase order with item A , B , and C. We create a prepayment because this vendor requires a 50% down payment. This pre-payment gets allocated evenly between the 3 lines on the Purchase order.I then proceed to create the purchase receipt for just item B (LINE 2), that is the only thing that shipped. Give it a total of $300,which means I pre-paid the $150 and that is shown as the prepaid amount on the line item, on the purchase order. I create the purchase receipt and then release it to automatically create the Bill. I technically only owe the remaining $150 on this line item, but the bill is created for the full $300 and applies the full prepayment leaving only $25 to be remaining on this bill. Then when the other items are received it, it will look like we owe the full amount. When really, we need to pay the remaining $150 for this item for shipping, not for any other item that hasn’t shipped yet.Has anyone found a solution to this problem? Or is there a setting or

Confusion: We have the CRM module in our Acumatica 2023 R2.  Are Support and Cases now a part of the CRM module without extra licenses?  

How do I print a check out for a customer’s credit? I know how to print a check to pay a bill, but I have never printed a check to pay a customer their credit. 

Hello all,I have a PO created with status as Completed & Po Receipt released. And now I have a credit memo received. How can I record a credit memo against this PO? Thanks.

Acumatica - > EDI partner → drop ship vendor → customerWe have a drop ship edi integration done and i need to evaluate the inefficiencies in the current integration ? one area is to identify current manual task from the process map and try to automate them. Any other suggestions on how I can approach this ? 

How do I clear the error "one or more lines have unassigned location and/or Lot/Serial Number" for a PO receipt? We do not use Lot/Serial Numbers and only have one location (MAIN).   

Consider the following scenario:Customer places an order on a website and chooses their shipping method Order is injected into Acumatica as a Sales Order.  Ship Via exists here. At the time of order injection, we determine that it will be fulfilled via DropShip and automatically set the Order Line up accordingly. We have Automation that “creates purchase orders” for all of those orders.Now, a human needs to go and touch every single PO and set a shipping method. I saw this rejected idea from four years ago: When we transmit a DropShip PO to a partner, it must include a shipping method.  Our partners are shipping 3rd Party on our carrier accounts and we need to specify the class of service.  Requiring that value to be set manually when it’s already been determined earlier in the order lifecycle is not at all scalable.I’m honestly a bit shocked that I’m going to have to develop (or pay for) a customization to handle what truly is a bug.

I'd like to inquire about the "Scan & Transfer" option. It appears to be a one-step transfer. Could you please explain how a user can acknowledge a transfer receipt (Two-Step Transfer) using a mobile device?  One of our customers wants to be able to execute two-step transfers on the mobile app. Thanks Ram 

Hello Everyone,We have requirement to override the Print Shipment Confirmation in the Shipments screen and pass the DeviceHub parameters like PrinterID and No of Copies. Can you please help me with the code sample to override the Print Shipment Confirmation Code and pass the DeviceHub parameters. 

When purchasing through MRP, the vendor location seems to default based on alphabetical instead of the default for a SKU. Ex. Default location for SKU is MOULDINGS.Vendor location defaults to Main Any way to get MRP to consider location defaults similar to how it chooses default vendor? 

I need unit cost of non-stock item to default to 0.00 on Requisitions, PO’s, etc. Currently it defaults to the last cost. Anyone know if this can be done? I haven’t found a setting. 

Is there a way to change the Planning method for the item in Item Warehouse details as the field is read only in Acumatica 2023 

Why doesn't the Tax Zone update on an SO/Shipment when changing a delivery to a will call or vice-versa? We are having tax issues when the Ship To Address Changes on an SO/Shipment. For example, the customer orders and initially asks for delivery to their location. Then they call back to change the order to a Will Call at our shop. The tax rate does not change accordingly when we change the Ship To. Same thing happens in reverse when switching an initial order for Will Call at our shop to a delivery to a customer’s location.