Distribution

Is there a way to change a who the customer is on a sales order after the items have already been received? The field is not greyed out, but when I try to change it I get an error that says: If anyone has a solution to this please let me know.  Or if there is a way to Merge Customers, that would also work. 

Hello,The column name shown in the image above is row 2 in the EXCEL file.  Row 1 is the column headers.  I have copied and pasted values into a new spreadsheet etc. trying to get past this.  Seems to be an EXCEL thing but I cannot find how to get past this.

Is there a way to configure Inventory items to allow or disallow cash discount?For example: I don’t want Cash Discount on Delivery/Packaging.

Situation:There are the following warehouses:Warehouse1 Warehouse2Each warehouses has the following locations:Location1 Location2 Location3The default warehouse in the User Profile is Warehouse1. Thus, when using Scan and Transfer, that warehouse is auto-selected.The transfers are always within the default warehouse.Problem:In Scan and Transfer, when I scan the Source Location (for example, Location1), I get this message:The Location1 location is defined in multiple warehouses.Scan the barcode of the warehouse to which the Location1 location belongs.How do I stop this from happening? I want it to use th

Hi I have a requirement to set up discounts for specific set of items which have the same price class, from one specific warehouse and to some specific customers. In the discount codes I don't see an option for this. Is there any way that I could set up the discount? The example is I have some items in a clearance warehouse, For my best customers sold with an additional discount.  Additional Discount is given only for  some selected Items.Thank you,Dulanjana

We have a stock item with a max quantity of 12, a reorder point of 6 and a safety stock of 2. How does the safety stock come into play. What does it mean to replenishment?

Hi, everyone. I am new to Acumatica and planning to upgrade our company instance from 2022 R2 to 2024 R1. Can anyone please guide me on how to do this? What things do we need to test in the sandbox and what things need to changed in code or anywhere? Any video or document with complete testing and everything would be appreciated. I am on apply updates Screen but Can’t see 2024 R1. Only 2022 versions are there. What should i do in this case?Thanks!

Hi All,Attempting to utilise movement class ID for our current picking bay inventory but it appears Class ID is restricted to 1 x Character ( 0-9 or A-Z )Summary:3 Bays with 4 shelves in each - Total 12Fast movers are located on 2nd shelf ( B ) across the 3 bays ( 4,5 & 6 ) to eliminate reaching or bendingWanting picking slip order to reflect4A, 4B, 4C 4D 5A, 5B, 5C 5D6A, 6B, 6C 6DBays 1,2 and 3 are already allocated Class IDsAny suggestionsThanks 

Hi All,Although the full access (Delete) was granted to the user, the user was unable to use help desk by using “?” icon on the screen and received this error as follows. Could you please let me know that what is the reason and how can I resolve it. Thank you 

How can we run an end of day UPS report in Acumatica without the Shipping Integration package. We currently have a client that just went live and we have UPS integrated into the system and shipping. But we need to also have the end of day report for the driver. I see options with the Shipping Integration package, but they don’t have that. Any information on this would be GREATLY appreciated. Thank you. 

Hello,We have a PO with 4 lines for the same stock item.Each line has a different Requested date.When I print the PO, it consolidates this to 1 line on the printed PO.We do not want this, we want to print the 4 lines to show each requested date.  

Hello,We have finally fixed an error we have encountered with Pacejet when you Updating Shipment with Pacejet Data to get the shipment tracking number to write back to the shipment. Acumatica Level 2 support was able to trouble shoot the issue. I wanted to share the solution with the community.The issue was the length of the Box Description. You are only allowed 30 characters. Tracing the error does not indicate that the description length causes the error.This error was occurring with shipments with multiple line items.I hope this helps other users that have this issue and search for the error message “Updating the 'SOPackageDetail' record failed because data in some field is too

 One or more lines have unassigned Location and/or Lot/Serial NumberIt happen when I don credit memo on  non stock kit 

User had a shipment that was returned to a different warehouse from the original one where it was shipped.  The order was going to be shipped again to the customer (different shipping method), but from another different warehouse. User tried to do a return for replacement (RR) transaction to get the inventory back into inventory and then ship out again from another warehouse.  Same product, same lot number, so a new invoice was not needed.A shipment was created and completed for this RR transaction. Unfortunately the way the user did the transaction was wrong.  Now they need to reverse the the RR Sales Order type they created. What is the process to reverse this? Thank you. 

We have the UPS rest carrier setup under Carriers and had ran through testing without any issues. However, when pushing the carrier to the live status with the live ID and secret key, we are encountering an odd error when trying to ship. This happens after we are on the shipment itself and hit “Confirm Shipment”. We had already gathered the rates via UPS so it does connect just errors on this last step that produces the label and tracking info. Any idea what we are missing?Thanks,Adam

Hello, I have run into an issue where multiple users are using different order types, By Default Sales order preferences is set to SO. If I remove and save it to Blank,when I go to create a sale order it then repopulates with SO. Is there a way to force it to be blank so that the users loading orders have to select the order type each time.  Cheers, Nathan 

Hi, Looking for a solution to the following. We have a stock item that has multiple components, each which has it’s own barcode. We want to be able to store the items in separate bin locations and sell them together.  The closest I found is using non-stock kits. But run into below issues:if you add a non-stock kit to a purchase order, the purchase receipt doesn’t show the component parts purchase receipt also doesn’t appear to allocate any costs at all to the products can’t track quantity of non-stock kits when a non-stock kit is on a sales order, the availability of the components still shows available until a shipment is made. Thanks in advance for any ideas!Mitchell

Trying to work on getting our inventory into location specific standards.  And during that process, also looking to see what location has the oldest inventory.  Not having a lot of luck on the GI front so far.  I can get my locations and qty on hand populated, but trying to pin down when the inventory moved into that location is problematic. Has anyone implemented this approach in Core Acumatica functionality?

I have 2 Inventory PI Count sheets stuck in the Physical Inventory Locked Items. How do I release them please?Any advice much appreciated, thank you. Can I delete them?

Has anyone created an approval workflow for issuing inventory adjustments? Our controller was wondering if this was a possibility. Thanks, Jonathan

Good day all. I am trying to import Inventory Receipts. Whilst the import went correctly, I am getting an error when trying to release. Here is the trace. Can anyone help me urgently please? 

SO 009895 is linked to PROD120168 and PROD120169. MRP Planning should only show the production materials needed, why does it also show the demand from Sales Order? This cause the purchasing team to over-oder the materials. I have seen this issue on 2023 R1, logged a case with support, but it hasn’t been resolved (the client updated to 2023 R2, and the issue was no longer actual).This just happened again to another client running 2023 R2 .209 

Hi FriendsI have a Stock Item which is defined with the following UOM configuration:  On the Sales Order, for the same SKU, we have the following 2 lines on a single order.  But while attempting to create a Shipment for this order, seeing the following issue:  The error seems to be from the core framework as per the Stack trace.  Any thoughts on why this might be and what needs

We are setting up and testing the “Calculate Replenishment Parameters” for certain items.  Not sure if we have missed some setting(s) in the Replenishment tab as the “Calculate Replenishment Parameters” process failed with a  message “IN Error:  InternalError: Sequence’s sorting order is wrong or it’s not sorted”.Any suggestions would be really appreciated as this is our first time setup and try the Calculate Replenishment Parameters.  Please find attached the settings on the Replenishment Tab in one of the item, and also the Calculate Replenishment Parameters errors when we run the process.  Thanks...

We are running our first PI and received this warning Unfreezing stock when a PI process is not completed may cause discrepancy in cost or quantity of stock items and inability to release PI adjustments.If we proceed, will we run into issues?