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Good day,

I have a user report that on his BOM he has two items that are Template items.  1. We don’t have this feature enabled.  2.  How can that happen?

I checked all the logical places;  Item profile, Item Class, Item Settings.  Is this a known issue?  I have not been able to resolve it.  Is there away to change from template back to finished/regular item without having them create a new item.

Any suggestions?  

Your assistance is greatly appreciated.

Evan

Hi @grillevan 

In Acumatica, screens such as: "Stock Items", "Customers" ... all have the "Save as Template" feature.
Maybe someone at your Company created this feature.

 

Click "Save as Template" > "Document Templates" screen > Select "Template ID" to see the created templates.

You can click Delete Template.

 

You can create the Access Rights to block the "Save as Template" feature.

 

Best Regards,

NNT


Hi @grillevan 

Here is the link to the Known Issue:

Dana


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