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Stock Item "apparently" marked as a Template Item (We don't have this feature Enabled)

  • 12 September 2024
  • 2 replies
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Good day,

I have a user report that on his BOM he has two items that are Template items.  1. We don’t have this feature enabled.  2.  How can that happen?

I checked all the logical places;  Item profile, Item Class, Item Settings.  Is this a known issue?  I have not been able to resolve it.  Is there away to change from template back to finished/regular item without having them create a new item.

Any suggestions?  

Your assistance is greatly appreciated.

Evan

Best answer by Dana Moffat

Hi @grillevan 

Here is the link to the Known Issue:

https://community.acumatica.com/known-issues-241/known-issue-in-rare-cases-when-an-inventory-item-was-selected-on-the-manufacturing-or-inventory-document-or-report-the-inventory-item-is-a-template-item-error-could-occur-21699

Dana

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2 replies

nhatnghetinh
Captain II
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  • Captain II
  • 362 replies
  • September 13, 2024

Hi @grillevan 

In Acumatica, screens such as: "Stock Items", "Customers" ... all have the "Save as Template" feature.
Maybe someone at your Company created this feature.

 

Click "Save as Template" > "Document Templates" screen > Select "Template ID" to see the created templates.

You can click Delete Template.

 

You can create the Access Rights to block the "Save as Template" feature.

 

Best Regards,

NNT


Dana Moffat
Acumatica Moderator
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  • Acumatica Moderator
  • 550 replies
  • Answer
  • September 13, 2024

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