Billing multiple shipments at the same time

@Dawood did you recently upgrade? if so, what version are you on now (and what were you on before?)

@iqraharrison 

We upgraded more than a month ago to 2024 R1. I found the issue. When you apply the payment to the sales order before you create the shipment, it does not bill all the confirmed shipments into one bill. I don't know whether we were able to do it in the past or not. Is it possible for you to do a test in your system?

@Dawood hi again! i tested this out in 24R1 build 4 and I was able to click prepare shipment and the system created an invoice for the two lines.  both shipments show a status of “invoiced” 

if you try to replicate this error again, can you please go to Tools→ Trace and screen shot any errors, sometimes that helps with troubleshooting

Thanks!

@Dawood i added the additional step of creating a payment for the SO before shipping any items.  the payment is in an open status but is already released.  then i went to ship the two lines and I created two separate shipments.  when i return to the SO screen, and click prepare invoice, the resulting AR is for the full SO amount including both lines.  

however, I am seeing this known issue which is giving you a similar error: 

I am on build 4 of 24R1

Hello @iqraharrison ,

I released the payment and recreated the shipments, but unfortunately it did again. Please see the following screenshots: I also added a screenshot from the order type setting. Can you compare it with yours?

@Dawood it looks like the screenshot is still a pic of the order, can you share the order type settings. i can definitely compare

Thanks!

Here you go: