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If alternate IDs with the Global and Vendor part number types were specified on the Cross-Reference tab on the Stock Items (IN202500) form for a stock item and a purchase order was created for a sales order with this item, the system inserted the global alternate ID instead of the vendor part number in the Alternate ID column on the Details tab of the Purchase Orders (PO301000) form for the item Fixed in 22R1 Update 10 Build 22.110.0018.

Looking for a source code on the below Matrix Import scenario packages, Since we are facing an issue with validation of UOM between parent and child where the Acumatica allows to map the template items irrespective of UOM in below mentioned,ImportMatrixItems2022R2 ( But it is not allowed to do in 24R1 where Acumatica is not designed with out validation,I would like to compare the code between the packages to overcome the validation which is not happening in 24R1.

Hello all,I have been looking for ways where I can setup an individual email template for the Order Type = QT. I tried the following: But no use. Regards.

Is there functionality in Acumatica that allows a user to add notes to a certain type of sales order (like RR) that would trigger a pop-up message with indications when creating a shipment?

We received some special pricing for an inventory item that we also carry some stock on hand.  The special pricing is for a certain project and it’s a onetime deal at a much lower cost level.  I had assumed that by using mark-for-po functionality on the Sales Order line, it would carry the cost layer to the PO receipt and ultimately through the Sales Order and not affect Avg Cost once inventory is shipped/invoiced.  After testing, I was wrong.  It looks like the Acumatica is using FIFO for managing cost layers, regardless if some of it was mark-for-po and linked.  This is now impacting our current inventory on-hand by updating its cost even though the lot of inventory that was received has been physically sold already. Does anyone know of a way overcome this without changing it to drop-ship?  I’m trying to protect the current costs on the inventory that is on-hand since this is a special situation for lower pricing.  Thanks

Is there a way in Acumatica to create a Shipment without a Sales Order? For example, we want to create a shipment for a personal item - could be a nonstock item or stock item but no sales order just a request to ship to a location. 

Has anyone seen this error? “An error occurred while polling the print queue: Value cannot be null”This is the error shown from device hub on the end user’s computer, but sounds like the file or a related field data is just missing when device hub is trying to poll it to print.  This is occurring when trying to print shipping labels.  I may restart Acumatica to see if it clears the queue and new documents succeed.

hello all,Can anyone guide me as where can I find the Reorder level/point or safety stock in Stock Items screen. I know it can be found under Inventory Planning tab, but this tab only gets enabled if the Manufacturing feature is disabled. Now I have Manufacturing as the required one, so where can I find the reorder level or safety stock in the same screen?24R1.

In the image below, our stock item has a base UOM of EACH and weighs 3060 LB so we added a UOM Conversion. Our Price is 3.59 per LB. When the sales order is placed for 1x EACH I would expect the price to be $10985.40 but shows up as $0. This behavior does not seem to be the same if Base UOM is LB and the conversion is to EACH.  Can anyone tell me why this setup is not working?    

Hi.. new user to Acumatica. Does anyone know if Acumatica can print item labels and that sort of thing? I’m not talking shipping labels but something more like a tag for a product. Example… we have a part number for a product and we want to print a custom label that would have the part number, maybe a bar code and the price on the label… stuff like that. Is this possible? I have been looking all over the place in the software but can’t find anything like this.

I have processed a PO Receipt via WMS and released it. I have exited the app and returned later to perform the Put Away transaction. This is not working for me. While in Put Away mode, I am prompted to enter the PO Receipt number. I do that and the system recognizes the number successfully. It prompts me for the item number so I enter it.When I enter the item number, I get the error below.  On the other hand, if I move to the Put Away transaction immediately after receiving, everything works appropriately. However, if these could happen sequentially in the receiving process, why would I not just receive to the final put away location?

Hi everyone,I have a client who operates with an Acumatica SaaS with two tenants in a single instance: Tenant 1 (the trading company) and Tenant 2 (the manufacturer). The current setup is as follows:Tenant 1 purchases products from Tenant 2. Tenant 2 manufactures the products and makes them available to Tenant 1.Currently, Tenant 1 needs to view information on all shipments prepared by Tenant 2. I understand that it is not possible to view data from another tenant using a Generic Inquiry in Tenant 1.Users can only access their own tenant, so having them log into both tenants is not a viable option.Given this, what would be the best way to manage and view shipment data prepared in Tenant 2 from Tenant 1? I appreciate any suggestions based on your experience.Best regards,

Hello Experts, I am stuck on one of the process and i am not getting a clear idea how to create a issue transaction  from a request. Actually i thought of using Business event but was unable to create, can anyone help me out from this .

Hey everyone, it’s me again!   Still working through a few import scenarios.   In my most recent Sales Order load, we are importing data from another source that already calculates the tax.  So i have created a tax, tax zone, tax category that is a $0 tax (“MOD”), so that I could then ‘create’ a tax line with the appropriate amount.   The import scenario properly handles the order and assigns this tax category to the line and the SO creates a ‘tax line’:  The challenge is the “Tax Amount”.  It is not populating the Tax Amount   XML is attached.Thank you in advance for taking a look! 

When creating a new user and giving him permissions, even admin permissions, no previous transaction appears on any screen

It appears that our inventory is not relieved/backflushed until an Invoice transaction is made. Is there a way for the backflush to happen on Shipment, and not on invoice? I’m hoping there is a setting somewhere I am missing.  

We would like to calculate new reorder points for purchased items.  Do I need to run a new forecast first?Thanks  

Hello,In the Process Orders screen, set the action to “Create Shipments”:It shows all sales orders within the selection dates.Even if there is no quantity in inventory.Shippers want to use this screen to ship everything they can, and this screen if perfect for that.  However, they only want to see what can actually be shipped.  There is no quantity on hand or quantity available shown that you can filter on. Am I missing something here?Is there another screen that will allow them to see all SO lines with an available quantity that they can ship from?I could write a GI or something, but then they have to open to SO and ship from there.  Shipping people shouldn’t need to ever open a sales order to ship it.Thanks!

On many of our dashboard widgets we have set our “how often to update” feature to one week.  So the widgets should  update just once every week.  However, whenever we log into a dashboard, we have to wait for the widgets to update.  Is this updating to often a known issue? Is there a way to fix it? 

Hello!In Acumatica, we can create purchase orders by selecting mark for PO on sales order line level.Likewise, is there any ability to create bills without any purchase orders? 

It appears the only option for selecting the subaccount on a reason code is from I - Inventory, P - Posting Class, R - Reason Code or W - Warehouse.  How do we indicate that the subaccount should come from the Project settings? If this is not possible, what strategies are you using to solve for this?

Hi community,Our tenant was upgraded to 24R1 on 8/23.  We then found we were unable to pull shipping rates via FedEx.  Checking the FedExRestCarrier plug-in configuration revealed the upgrade had removed all data in the following fields:  Client ID, Client Secret and Login Endpoint.I logged into our 24R1 upgrade sandbox and noted that the data for those fields was intact.  The upgrade applied differently to the sandbox than it did our tenant.I re-populated the data in our tenant and clicked on Test Connection, resulting in error:The test failed. Details: The authentication failed: NOT.FOUND.ERROR The resource you requested is no longer available. Please modify your request and try again.Obviously, availability of FedEx’s API is not the issue.  And our other FedEx RESTful integrations remain fully functional.Did anyone else have this issue?  If so, has it been resolved?  We have had a support ticket in since 8/23 with no results.Thank you,

A SO shipment is processed on an item and shipped An invoice is processed and released After a while the item is returned A CM is created on that Shipment Enter the Pick Pack Ship screen and enter @soreturn The field requires a shipment number which is entered  error message appearing on both scanner and PC “shipment cannot be returned because it has the I operation”That is it but sitting with support who cannot provide a solution or answer. 

In a sales order, I initiate a document exchange via e-sign so that the order confirmation is signed.However, this document should not only be in the sales order, but should also be stored in the customer.Is there a way to automate this?The manual method of adding files and links is cumbersome.Thank you! :-)

Hi All,I am looking for a GI for Inventory movement with the following conditions/parameters:A period that can be selected – ie from date to date. Select different groups or categories to run an overall movement report – this is for movements on individual items only Run a movement per supplier Show Item Class and Item Category Average unit cost