Hi community,
Our tenant was upgraded to 24R1 on 8/23. We then found we were unable to pull shipping rates via FedEx. Checking the FedExRestCarrier plug-in configuration revealed the upgrade had removed all data in the following fields: Client ID, Client Secret and Login Endpoint.
I logged into our 24R1 upgrade sandbox and noted that the data for those fields was intact. The upgrade applied differently to the sandbox than it did our tenant.
I re-populated the data in our tenant and clicked on Test Connection, resulting in error:
The test failed. Details: The authentication failed: NOT.FOUND.ERROR The resource you requested is no longer available. Please modify your request and try again.
Obviously, availability of FedEx’s API is not the issue. And our other FedEx RESTful integrations remain fully functional.
Did anyone else have this issue? If so, has it been resolved? We have had a support ticket in since 8/23 with no results.
Thank you,