- A SO shipment is processed on an item and shipped
- An invoice is processed and released
- After a while the item is returned
- A CM is created on that Shipment
- Enter the Pick Pack Ship screen and enter @soreturn
- The field requires a shipment number which is entered
- error message appearing on both scanner and PC “shipment cannot be returned because it has the I operation”
That is it but sitting with support who cannot provide a solution or answer.
