Discussion Forums

Hello,I have a couple of questions regarding Purchase Order approvals in Acumatica.1. Approval by amount using Workgroups instead of specific usersFor Purchase Orders approval based on amount, I have configured an Approval Map with conditions.However, instead of assigning a specific user as an approver, I need to assign a workgroup that can approve these documents under the defined conditions.The goal is to avoid constant changes in approval settings and to ensure that if one person is absent, another member of the workgroup can approve the document. Is it possible to configure Purchase Order approvals using workgroups instead of individual users? If yes, what is the correct way to set this up? If not, what alternative configuration options are recommended to achieve this behavior? 2. Approval based on amount in USD only (multi-currency vendors)We also need Purchase Orders to be approved based on amounts in USD only.We have several vendors using different currencies (for example, J

Hello! We are looking to create an automation schedule for the create pick list screen. The problem we are running into is “Overall number of totes should be at least as many as number of shipments.” This error occurs when we specify a value in the Max Tote Per Picker field, and if there are more shipments in the que than the value specified in the field, we would run into this error. Our issue is that there will ALWAYS be more shipments in the que than what we specify. Our max needs to be 12, is there a way for the automation schedule to only process 12 records at a time? Meaning that only put 12 records on the picking worksheet, and then generate another picking worksheet for the next 12 records?We tried making the max number of pickers really large, which would solve the error message, but in this case ALL records in the que will be created in the same picking worksheet at the time automation is generated. We only want max of 12 records in one picking worksheet.  Open to any suggest

We have some items which we can stock ourselves or drop-ship to customers. When these items are drop-shipped, we would like to be able to change the Sales and COGS accounts to our drop shipping accounts. While we can change the sales account on the Sales Order for these items, we cannot find a location to overwrite the COGS account from the Purchase Order side of the process. It seems entirely driven by the Stock Items’ Posting Class, which is set to be the usual accounts as drop ship orders for these items are uncommon.Is there a way to specify the account of items on a Purchase Order/Receipt like there is on a Sales Order?

I have a requirement to disbale access on the complete order action on the Sales Order form for some users. I tried to set the access as Revoke on the Access Right By screen form. The path I followed is Access Right by screen > Sales Orders > Sales Orders > Sales Order > Compelete Order.Howver, Once I save the changes it will go back to the Inhertied status without revoking. How can I update this. TIA. 

We recently purchased a piece of equipment that came with three separate bill (for its different components). However, for accounting purposes, these need to be recorded as one asset. When we try to use Reconciliation Addition to combine the costs, the system only updates the current cost value. The Orig. Acquisition Cost remains stuck at the value of the first bill, which doesn't reflect the true total cost of the asset on our reports. We need the final Asset ID to show an Orig. Acquisition Cost that equals the sum of all three bill.How can we set up for this?  

We need to track the reasons for issuing credit memos on document level in Acumatica for reporting and statistical analysis, without any customization (due to ongoing Classic UI to Modern UI transition challenges).Our requirements:When creating a credit memo (e.g., in AR301000), users should be able to select a predefined reason from a dropdown list (e.g., "Product Return", "Billing Error", "Price Adjustment") This selection should not impact existing business processes – it's purely for tracking and reporting purposes Later, we need to count the number of credit memos per reason using Generic InquiryWe know this can be achieved via customization, but we prefer to use native no-code functionality to avoid compatibility issues during the UI migration phase.Is there a way to set this up using standard Acumatica features (e.g., Reason Codes, Attributes, or other built-in tools)? 

 Error: Unhandled exception has occurred, your changes have been rolled back: Error: An error occurred during processing of the field Cash-In-Transit Subaccount: Error: An error occurred during processing of the field Subaccount: Error: Branch, Product Group of Subaccount do not exist in the system.We don’t use subaccounts so I’m a little confused.The reason I am trying to change these preferences is because none of our credit card settlement transactions are matching even though I can find them via the Processing Center ID every time so I’m wondering if the document date is holding too much weight. We are also still using Authorize which I know is no longer supported so...maybe that’s the issue?

Has anyone found a method to auto release reversing journal entries? They get created on Hold and we are finding that users are making changes to them prior to release. We need to prevent that.

 Why do I receive this error when patching 25 R2?[13:16:35 ERR] Could not find file 'Y:\Sites\*site*\Bin\Addon.csproj'.System.IO.FileNotFoundException: Could not find file 'Y:\Sites\*site*\Bin\Addon.csproj'.File name: 'Y:\Sites\*site*\Bin\Addon.csproj' at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share) at Patch.Common.CryptographyWrapper.SHA256CheckSum(String filePathName) in C:\code\UpdateService\Patch.Common\CryptographyWrapper.cs:line 13 at PatchTool.Wrappers.AcumaticaPatch.FetchAndDownloadPatchedFiles(AcumaticaPatchOptions options, String outputDirectory) in C:\code\UpdateService\PatchTool\Wrap

Has anyone else had an issue with the latest PatchTool utility download? When I run the check command I get the error below.  C:\Acumatica\AcumaticaERP\Acumatica 26.100.0175\Acumatica ERP\Data\PatchTool>PatchTool.exe check --path "C:\Acumatica\AcumaticaSites\Shedworks26R1\Shedworks26R1"Unhandled Exception: System.IO.FileLoadException: Could not load file or assembly 'Serilog.Extensions.Logging, Version=7.0.0.0, Culture=neutral, PublicKeyToken=24c2f752a8e58a10' or one of its dependencies. Operation is not supported. (Exception from HRESULT: 0x80131515) ---> System.NotSupportedException: An attempt was made to load an assembly from a network location which would have caused the assembly to be sandboxed in previous versions of the .NET Framework. This release of the .NET Framework does not enable CAS policy by default, so this load may be dangerous. If this load is not intended to sandbox the assembly, please enable the loadFromRemoteSources switch. See http://go.microsoft.com/fwlin

Hello Guys, Im new in Rest Api connections, i need to connect from Postman to Acumatica Endpoints, but i dont know how to configure the connection, boyd, etc from the side of Postman.In acumatica the endpoint is USPS.25.200.001  and i need to get some tables like:ww_ZZ_Analytica_AliasTable_AH  Etc My question is whats is teh config from the side of Postman

Hello all,How can I define sorting conditions for cost codes with segments. I tried to define as:    Still no impact.

Hello all,Is there any way that users can bring in the older mail data into Acumatica?

I am creating a Payment/Prepayment through the Acumatica Contract-Based REST API and applying it to a Sales Order using the OrdersToApply detail.The same API payload structure works for several Sales Orders, but it fails for some specific orders with the following error:An error occurred during processing of the field Order Nbr.:The order cannot be applied, the specified combination of the order type and order number cannot be found in the system.Sample request structure:{ "CashAccount": { "value": "XXXXX" }, "CurrencyID": { "value": "USD" }, "CustomerID": { "value": "CXXXXXXXXXXX" }, "Description": { "value": "Shopify Payment XXXXX" }, "Hold": { "value": false }, "OrdersToApply": [ { "AppliedToOrder": { "value": 69.08 }, "OrderNbr": { "value": "ES88832" }, "OrderType": { "value": "ES" } } ], "PaymentAmount": { "value": 69.08 }, "PaymentMethod": { "value": "SHOPPAY" }, "PaymentRef": { "val

I have created a Bill using PUT /Bill REST API endpoint and it created below data, the process also includes releasing the bill but I am encountering a “The document is out of balance” error. It seems the bill header total figures were not calculated correctly. For this bill, I created its own PO and PO Receipt with vendor’s Allow AP Bill Before Receipt unticked (3way match)On second screenshot, I checked the PO Receipt linked to the Bill and based on the Billing tab, it shows Billed Amount as 550 which is correct and matched with the Bill line’s Amount. I am not sure what needs to be added on the payload when calling /Bill API endpoint but when I used UI to create Bill from PO receipt, I don’t encounter the “The document is out of balance” error.Thanks! 

There were few transactions from 2025 and early 2026 that are showing in the Process Bank Transactions. How to clear these ones. I’ve noticed that these transactions has been reconciled in the Reconciliation statements CA302000 and they were cleared. I can modify the match settings to hide it, but i want to completely remove them on the process bank transactions screen. 

Hello Everyone,Does Shopline integrate with Acumatica ERP?If anyone has experience with this integration, I would appreciate hearing about the workflow, available connectors, or implementation approach.Thank you.

I'm trying to download JournalTransaction data. I'm following the documentation to Retrieve the List of Records in Batches, using the $top and $skip parameters. I've tried different values for those.But I can see that as the $skip parameter grows each request take increasingly longer to finish.Finally, after ~1 hour of processing, it fails with a ReadTimeout. Even if I retry, after 60 secs or more, it keeps failing with ReadTimeout. It is not a session expiration issue: I tried with logout/login.Besides it is not consistent. For example with a $size of 500 it typically fails on $skip=115500. But sometimes I get up to the next page ($skip=116000) until it fails.And I can't get over that.Any ideas?

In assignment and approval screen of Requests cannot find field status but on screen ui I can see the status field.  

I am trying to update the Billing tab email on the Customers screen AR303000 using an Import Scenario.Goal:Update Customers → Billing → Bill-To Info → Email for existing customers. The Billing → Bill-To Info Override checkbox is already checked on the customer.Test customer:Customer ID / AcctCD: 18907What works:I created an Export Scenario on Customers AR303000 and successfully exported the field:Billing → Bill-To Info → EmailThe export correctly returns the current Billing email for customer 18907, so the field path appears to be correct. Import file:AcctCD = 18907Primary Contact Email = XYZ@123.comImport Scenario:Screen Name: CustomersProvider: Excel providerProvider Object: TemplateI have tested mappings such as:Customer Summary → Customer ID = AcctCDBilling → Bill-To Info → Override = ='True'Billing → Bill-To Info → Email = Primary Contact Email Prepare works and shows the one row correctly, but Import fails with:“1 items have not been processed successfully. View name: BAccount.” 

When trying to import Expense Receipts, I keep getting this error message but I’m not sure what is erroring. Looking at the import scenario, it looks like its pulling the information correctly but it doesn't like something about the claimdetails. Any advice? 

Hi SirWe would like to know what mean of production variance.As we do a disassembly transaction and notice that system auto generate “ production variance” May  i know what is this for? Please refer to the below.If based on below journal , does it mean the production variance 21.44 is reduce the inventory value as the double entry is credit account code14720 inventory.  

It's great that we have such a vibrant Acumatica community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community is to respond to every member’s question so that no one goes away "empty handed".Connect, Learn, Share Acumatica Community Webinar - Customizing Acumatica Without A Developer II: Vibe Coding With Copilot - May 27, 2026Have you needed to customize something in Acumatica but didn’t feel comfortable doing so? This session builds on Customizing Acumatica Without A Developer session 1 (that covers how to utilize the low-code/no-code capabilities of Acumatica).  If you’re comfortable with Acumatica low-code/no-code options and ready for more, it’s time to get more self-sufficient with Acumatica's advanced customization capabilities that allow you to tailor Acumatica specifically for your organization.RSVP HERE Acumatica User GroupsNew! Indiana Acumatica User Group, NorCal Acum

I wanted to help out if anyone was having an issue with slowness after an upgrade to 25R2.  I have two instances that both have the same issue (support tickets 482453 & 482455).Check your system monitor and look for failed Automation Scheduler exceptions.  Look at the details and see what schedule is causing it.  For us it’s Cross-Selling ML Generation.  We disabled it manually and seems to have resolved the slowness.  What I believe is happening is in the AUSchedule DAC, the AbortCntr field is a smallint data type which is a range of -32768 and 32768.  What I think is happening is it's maxed out at 32768 (failures) already and trying to add a failure to it which I think is causing a buffer overflow and it doesn’t know what to do so it’s causing the system to slow down.   We can see in AUSchedule that the AbortCntr is set to 32767.  I have manually disabled the automation schedule for it.  Notice that the new “Max consecutive aborted executions” checkbox of “Do not deactivate” is c

Is there a way to email AIA invoices similar to how the Proforma can be automatically sent?