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We're on 2025 R2 and have been rolling out the Modern UI. Several users are reporting that grid column personalization — column order, visibility, and width — does not persist. Changes are lost immediately on page refresh. Behavior:  - User customizes grid columns (reorder, hide/show, resize) on a screen  - Refreshing the page reverts columns back to default  - This is happening across multiple screens — AP Bills & Adjustments, Projects, Service Contracts, and potentially others  - The same screens work correctly when reverted to the Classic/Legacy UI — column preferences save and persist as expected  What we've tried:  - Confirmed it affects multiple users, not just one account  - Verified the issue is not browser-specific  - Reverting individual screens to Legacy UI resolves the issue (columns save normally)  Questions:  1. Is this a known limitation of the Modern UI's current personalization layer?

Hi Team,I am working with 2025 R1 (25.101.0153). I want to customize Inventory ID selector, to load template items too along with stock items, under Related Items tab on Stock Items screen.I tried with Cache Attached on Stock Item graph but that did not help. Can you please suggest best possible way to do that. 

Hello,After updating to 2025R2, Shopify orders that contain customer info are aborted with this error message. Orders without a customer get processed without issue. I have uninstalled and reinstalled the Acumatica App in Shopify a couple of times and still getting this error. We have two Shopify stores, one on Shopify Grow and another on Advanced. Both have the same issues. Complete Error Message: At least one GraphQL error has occurred. Error: Access denied for companyContactProfiles field. Required access: `read_customers` access scope or `read_companies` access scope. Also: The API client must be installed on a Shopify Plus store.

Hi everyone,I’m trying to customize the Acumatica UI by adding a custom icon to the top header area (the element with id navBarMaster). My goal:Add a new icon/button in the header (similar to notification/user icons) When clicking the icon → trigger an action (e.g., show a dropdown or popup list of items)What I’ve explored so far:Injecting JavaScript via MasterPages (e.g., FormDetail.master) → works but not safe for deployment Looking for a solution using Customization Project (C# / Graph / PXPage) instead of modifying core filesQuestions:Is there a supported way to extend the header (navBarMaster) via Customization Project? Can this be done purely with C# (Graph/Page customization), or is JavaScript

We are working on a custom form/workflow to print the Pick List (SO642000) and Packing Slip (SO644000) via a processing form to DeviceHub. The problem we are having is that for some reason, devicehub will print these out of order.If I don’t print to devicehub it is combining the reports and will show them in a single window. Both are set to use PDF. When this goes to devicehub it prints each report as a separate job and then often they are no longer in order.Is there a way to 1) get this combined report to print as a single job on devicehub or 2) have better control of what order devicehub is printing in? Obviously I’d love both to be true, but will settle for one.The code looks like this:                    // Define report parameters (keys must match report parameters in RPX)                    Dictionary<string, string> parameters = new Dictionary<string, string>();                    parameters["ShipmentNbr"]

It's great that we have such a vibrant Acumatica community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community is to respond to every member’s question so that no one goes away "empty handed".Connect, Learn, Share Introducing Acumatica Cloud ERP: 2026R1Great news! Acumatica 2026 R1 is here, bringing a powerful set of innovations designed to help your business grow, move faster, and make smarter decisions. We've focused on four key themes: AI Everywhere, Real-Time Visibility and Control, a Unified Experience, and delivering even deeper functionality t

In 2024R1, the help indicates that a credit card payment method can be used to with the Cash Sales sale order type.  But when I add a credit card payment method to the order, I get a blocking error stating the credit card payment method is not supported by the Cash Sales order type.  Is the help incorrect?

The Customer Order Nbr should list all customer orders (POs) rather than leaving it blank. Does anyone know of a way to make this work?  I can’t find anything in preferences to control this. Of course we can do a customization and/or business event.. but it seems this should be standard.Ideas?  Thanks!  

My client had to run the Tax Maintenance this week and there are now blank rows, the Values don’t have dropdowns and for example the Select Filing Status was Single, Married Filing Jointly, Married Filing Separately and Head of Household, but now everyone updated to an “S” with no options:Is anyone else experiencing this issue? 

Hello,I have a customer who uses document level discounting on sales orders and when they do this, Acumatica is taking the discount off of the freight charges.Is there a way to not include freight/shipping charges in document level discounts?Thanks!

Has anyone tried integration Acumatica with Tipalti or other AP automation software? Can you share the experience?

Hey, gang - I’ve got a client set up to recognize revenue for a fixed price project with periodic billing that needs to recognize 100% of the revenue at the end of the project, but I’m curious as to what the best practice is in the likely scenarios when  The project is complete and the actual cost(s) do not meet the corresponding budgeted amount(s) and The opposite situation where the actual costs exceed the budgeted amounts.Respectively, what would be the most effective process for recognizing the balance of unrec’d revenue and also setting limits on how much revenue can be recognized?  Thank you in advance!

I’m trying to route the shipment confirmation document to separate printers based on conditions defined in a GI through an automated business event.I’ve done similar business events on the process orders screen, but this is my first time on the process shipments screen. I feel like there is an import scenario bug on the Shipments target object but wanted to share here in case anybody had ideas as I’m at a loss.This is the error I get. “0 records of 1 have been processed. The last error was At least one item has not been processed.”I’ve turned all of the “extra” parameters off to test and encountered the same error, so the error is either coming for the action or the shipment number key. I have also tried to run the action as “Print Shipment Confirmation” for kicks. No luck.Anyways, I appreciate your additional review. Thanks. 

I have received some requirements from users. They want to display a QR code payment image that is generated as a base64-encoded PNG from an external API.I need to show this base64 image on an Acumatica form. Once the user scans the QR code and completes the payment, we will receive a response from the API and continue with the next process.Please guide me on how to display a dynamic base64 image in Acumatica 2025 R2, for both the Classic UI and the Modern UI.

Hey, gang - our client gets an excel file monthly from one their customers to be imported into their system.  The issue is that the file may have Stock Items included within that are NOT in our Clients instance, nor should they be.  Nevertheless, they need the data associated with the item to be imported, but under a generic item.  In this case, the client wants the nonexistent Stock Item that’s in the Excel file to be renamed to a generic item (say, “GENERICITEM”) during the import scenario.  The client would prefer not to cross reference the existing stock item list with the monthly customer provided list and have the import scenario do the heavy lifting.  Is there a formula or a combination of formulas that can determine if a stock item is in the system and, if not, return a generic value?  Note:  Yes, you could cross-reference and update the spreadsheet beforehand or intentionally error it out and replace the errored items - I’m curious if there is a way to let the system

We are almost ready for Go-live and the customer noticed that the description from the change request isn’t carried over to the Change Order. The process:Change request creation 00001 Click on the Create Change Order button to create the Change Order  While looking at the cost budget it’s empty. As seen on the screenshot below: 

Hi all,I need to create an import using the Close Production Orders screen.  The file upload in the Import Scenario will contain the Order Number and other details about all the completed prod orders.  Our process on closing the production orders is if it is completed by >= 14 days.Any help appreciated.Cheers,Laura 

Hi Everyone,We have customized the mobile app for the Scan and Transfer screen. Currently, the Save action is displayed; however, our requirement is to show the Release action instead, once all the steps are completed.Could you please guide us on how to achieve this?  

Important Notice for Acumatica’s HubSpot Integration: Action Required by April 30, 2026  (Originally slated for September 30, 2025) Hello Community Members. If you or your organization currently uses Acumatica’s HubSpot integration, please be aware of an upcoming change that will require action to maintain functionality.  What’s happening?  Due to a HubSpot API requirement change, the current integration will experience disruptions starting April 30, 2026, unless a solution is applied. To address this change, our engineering team is actively preparing the fixes for all supported versions of our software.What you need to do:  ​ On

Hello, Community Friends, Are you interested in trying out a fresh, modernized Activity Stream in Acumatica? We have been hard at work updating the interface for viewing your customer interactions. With new features like customizable colored icons that help quickly identify activity types and a smooth, scrollable timeline, we believe this update will significantly streamline how you gather information. We are looking to try this for folks running version 25R2 and using the Modern User Interface but would love to speak to anyone interested.  If you'd like to be among the first to try this upcoming feature, please take a moment to complete this short qualification questionnaire. We’ll review submissions and respond within five business days to confirm your eligibility. Should you be selected, we kindly ask for your honest feedback to help us ensure

Hello all,I want to display the Barcode alternate Type from the Cross Ref tab in the Stock items (IN202500) screen. But unable to do so. i want to hard code in the join to only display the data for Barcode.Thanks.

When is the employee sales account used?

All of my Sales Orders in the Details tab show <SPLIT> in the Sched. Shipment Date and are empty when checking Line Details. The Sales Order has a Sched. Shipment date entered in the Shipping tab and the Purchase Order has Promised On date entered. I’m trying to understand why they are always showing <SPLIT> instead of the dates provided?

Hello Team,We have a client requirement to control or validate the posting/ creation of time entries against project budgets. Specifically, they would like the system to generate a warning notification when a user selects a project and task in a time entry and the recorded time exceeds the allocated budget. Ideally, the requirement is similar to the budget overrun notification that appears in the Purchase Order screen.   Can anyone please advise if there are any out-of-the-box configurations or possible workarounds that can be used to achieve this requirement?Thank you in advance for your guidance.-Yasali-

Similar to an older post, I ran into the same situation but have some more context and a more specific question. The ‘Invoice Payment Link Update’ is a straightforward quality of life process that triggers the payment link of an invoice to update when an invoice becomes ready for synchronization; very nice - clicks saved. However, we are seeing this out-of-the-box Business Event fail regularly.Digging into the notification itself in the Process Push Notifications screen, I noticed that every failed push notification JSON looks roughly like this:{Inserted values: {{INV: 000010}{needs_sync: true}, {INV: 000011}{needs_sync: true}},Deleted values: {{INV: 000010}{needs_sync: false}, {INV: 000011}{needs_sync: false