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Dear ALL,I performed Wave Picking exactly as shown in the YouTube tutorial However, when scanning the Pick List on the "Pick, Pack, and Ship" screen, the system displays the error: "The 000006/1 shipment is not found."    Is there an additional step I need to complete beforehand? Please advise.Best Regards,NNT

Hello - I am attempting to use the attached file to import new vendors into our system. We have used this format before and have no issues. I get an error message saying “Cash Discount Sub cannot be empty (screenshot 1). However, the cash discount sub is not a required field in our import scenario. Am I doing something glaringly wrong here? Any input would be appreciated. Thanks!Attached is the file we are imported, as well as the import scenario.   

i am attempting to publish a customization project on an instance running on localhost (build 26.100.0175.4) on my dev box.  if i publish from the CPE, it fails:[2026-08-26 23:58:36.965] Validation finished successfully.[2026-08-26 23:58:45.103] System.ApplicationException: The customization document has been changed after validation.   at Customization.CstManager.Publish(Int32 hashCode, ICustomizationLogger logger)   at PX.Web.Customization.Controls.Publish.DoPublish(Int32 hashCode, HttpResponse response)[2026-08-26 23:58:45.111] An error has occurred. Please report this error to the technical support and attach the information provided above.instance is running on a W11 box; no other users are connected, no IDE is running, only one instance of Edge is open, with the main browser open to SM204505, and the CPE window open attempting to publish.  no other customization projects are published in the instance.   the project contains no Modern UI items, and modern UI is not enabled on any

"In Acumatica 25R1 GI, ARAdjust fields adjgRefNbr, adjgDocType, adjdRefNbr and adjdDocType all return 'could not be bound' error. What fields are available on ARAdjust table for joining to ARPayment in a Generic Inquiry?"

We have a situation where we agree to credit and refund a customer for a faulty item but we don’t ask for the item back.For reporting purposes we want to process this through sales orders rather than in AR as we want to track the stock items, quantities & values of these.Is there a way to process such a return that does not generate a stock receipt transaction ? Does anyone else have this kind of process to deal with and if so how do you handle it ?Many thanks !

Since upgrading to 2025 R1 (build 25.201.0213.2), 0VPN cross-reference entries no longer resolve on transfer receipts in Receive and Put Away. Standard PO receipts work fine. Typing the inventory ID directly works, and adding a BARCODE cross-reference also works, so it appears the transfer receipt path is filtering out 0VPN as a valid lookup type.This worked before the upgrade. Has anyone else seen this or is there a known fix?

How can customer payments be set off against another customer account in Acumatica when there is no established parent-child relationship between the customers, and without creating debit or credit notes?Looking for recommended approaches or best practices.

We plan to enable Modern UI for users starting from 2026 R1. So I finished migration and testing on my local 2026 R1 instance, and I can publish the project normally here.I know this is not a standard practice, but I just wanted to see how Modern UI works in a real environment. Therefore, I tried publishing this project to our online test environment(2025R2), which is a clone of our production environment (2025R2).Strangely, the publication failed, and no additional error details were shown. I tried a common workaround:removed all Modern UI files and republished the project, and it succeeded. But after putting the Modern UI files back, the publication failed again.---This workaound does not work for me.Then I ran NPM commands manually. Building a single screen, an entire module, or executing npm run build-dev -- --env customFolder=development all completed successfully. I could also see the updated Modern UI changes on the pages.---This is my workaourndI have achieved my original goal

We have a very large product count (400k+ SKUs) and are looking to launch our Shopify store on Shopify Plus very soon. Shopify has given us increased API capacity for 30 days, but now I'm getting the following error when trying to sync:Adding the specified count to the semaphore would cause it to exceed its maximum count.Has anyone run into this? Any guidance appreciated.  

I’m running into a strange issue where I have a customization project targeting PO screens with multiple purposes - some validations to prevent certain combinations of projects and subaccounts, and another to unlock certain fields like descriptions and such while the po is in pending approval status. When I publish this project on my local dev environment, all works great (no other customization projects installed). When I publish this exact same project on a client’s cloud environment, the validations work but the field unlocking under pending approval status does not. Both environment have exactly the same version and patch deployed (2026R1 Patch1). I’ve unpublished all other customizations and only published this project in both environments, and the same happens. In the dev environment, everything works as expected in both classic UI and modern UI. In the cloud environment it does not work in either. This customization used to work in 2025R1 on the cloud environment, but stopped wo

Running Build 26.100.0175 The instructions have the following block:*Activity log*<foreach view="Activities">- Activity Type:((Activities.Type))- Activity Date:((Activities.StartDate))- Activity Summary:((Activities.Summary))- Activity Details:((Activities.Body))- Activity Incoming: ((Activities.Incoming))</br></foreach>Formulate the response in English. Use the activity details from the past 30 days, to provide the case full view. The response should include the below points only:The prompt shows the following without showing any of the activities that are on the case :*Activity log*Formulate the response in English. Use the activity details from the past 30 days, to provide the case full view. The response should include the below points only: Compare to the CLOSURE-NOTES prompt which has similar instruction block and does show activities.*Activity log*<foreach view="Activities">- Activity type: ((Activities.ClassInfo))- Activity date: ((Activities.StartDate))

Hi, I need to set up a fuel levy (fuel surcharge) per carton amount ($0.20) to auto apply on purchase orders to a specific supplier and then $0.30 to auto apply to customers when ordering products from this same supplier? How do I do this?

Has anyone found a method to auto release reversing journal entries? They get created on Hold and we are finding that users are making changes to them prior to release. We need to prevent that.

I have created a Bill using PUT /Bill REST API endpoint and it created below data, the process also includes releasing the bill but I am encountering a “The document is out of balance” error. It seems the bill header total figures were not calculated correctly. For this bill, I created its own PO and PO Receipt with vendor’s Allow AP Bill Before Receipt unticked (3way match)On second screenshot, I checked the PO Receipt linked to the Bill and based on the Billing tab, it shows Billed Amount as 550 which is correct and matched with the Bill line’s Amount. I am not sure what needs to be added on the payload when calling /Bill API endpoint but when I used UI to create Bill from PO receipt, I don’t encounter the “The document is out of balance” error.Thanks! 

In assignment and approval screen of Requests cannot find field status but on screen ui I can see the status field.  

We have Cost projection in which the UOM is empty but we need to bulk update to ‘EA’. I first tried to update by editing the GI and adding the filed to Mass Update tab but it was not possible. I am now trying to use Import by scenario to update the filed but getting errors such as View Document or Add button lines disabled. Before I keep investigating is it even possible to bulk update using either way

We are currently on 2025R1 and noticed this week that we are unable to add a new record from the Subcontracts primary list. When it was reported by a user, I checked user rights and this individual has full access to that screen.  I as an admin also am no longer able to see the ‘+’ sign to add a new record form the SC3010PL screen.   As a workaround we are able to add a new record by opening an existing record and clicking the ‘+’ from there, or from the Commitments screen of a project. Our production instance is: Build 25.101.0153.9 + Our Sandbox, which is build Build 25.101.0153.2 +, has the ‘+’ on the pl list.  I even made a copy of the Subcontracts PL in our Sandbox, exported it and imported to our Live instance, and the ‘+” is no longer visible.  Wondering if anyone out in the community has seen this behaviour and/or what else I should do to troubleshoot it?   There was a patch applied to our Prod instance last week so am wondering if this might have anything to do with that. 

Hi Team,I am working on an custom report based on PMTimeActivity and needed to add a Manager filter using EPCompanyTreeMaster and EPCompanyTreeMember so managers can view only their employees.I added joins similar to:BAccount.DefContactID = EPCompanyTreeMember.ContactIDEPCompanyTreeMember.WorkGroupID = EPCompanyTree.WorkGroupIDand filtered using:EPCompanyTreeMaster.Description Like @ManagerOR@Manager IsNullThe filter works correctly, but after adding the EPCompanyTreeMaster and EPCompanyTreeMember joins, the report values are getting duplicated.Kindly assist if you have added similar filtering using EPCompanyTreeMaster and EPCompanyTreeMember in reports.Please find the screenshots of my joinings and filterings    

In Acumatica 24R1 through 25R2, I have experienced an issue of the Shipstation “Age” being off by up to 23hrs. This seems to be the “expected” behavior according to Shipstation. Has anyone else experienced this issue? If so, any work arounds? 

We confirmed ShipEngine is successfully returning valid UPS and FedEx rates outside of Acumatica using direct API testing.The ShipEngine /v1/rates response completes successfully with no errors and includes valid service codes such as: fedex_ground fedex_priority_overnight ups_ground ups_next_day_air However, Acumatica 2025 R1 still fails during Get Rates with:"The given key was not present in the dictionary"Stack trace:PX.ExternalCarriersHelper.SOShipmentEntryExtCarriersPXExt.ReplacePackagesWithActualPackagesAll returned ShipEngine rates contain:"package_type": nullPlease confirm whether there is a known 2025 R1 ShipEngine connector defect or hotfix related to package mapping/rate parsing within CarrierRatesExtension. Any assistance is greatly appreciated. 

In the classic dashboards, when you click on a KPI widget it takes you to that GI with all your filters accurately displayed so you can see quickly what info makes up that KPI. In the Modern dashboard, it does not carry any of your parameters from the dashboard over to the GI. You would have to refilter from there. This seems like a regression in Dashboards. It was much easier to view what the KPI was made of before switching over. Has anyone else experienced this? Is there a solution in the works to use the behavior of the classic dashboards since that was easier to navigate and get information fast?

Once cross-sell suggestions have been generated and then approved on the Manage Cross-Sell Suggestion form, is there a way to un-approve this suggestion.  The related item can be deleted from the Stock Items Related Items tab, but would be helpful if there was a way to do this on a process screen instead of individually.

Any other Amazon sellers still experiencing this? Seems to be no solution from Acumatica in sight 

We are an Independent Special District of the State of Florida (Fire Department). We are members of the Florida Retirement System, which is a 401(a). We need to code the deduction for this retirement plan correctly. There is no option for a 401(a) in Acumatica currently. How do we add it? This is affecting an over 50 employee with his catchup contributions. Any help would be greatly appreciated. Sincerely,Denise McCaughanA 401(a) is a retirement savings plan that an employer sponsors, and that allows for contributions from both the employer and the employee: Availability: Some public sector employers offer 401(a) plans. Contributions: 401(a) plans typically have employer contributions that are non-elective, meaning they are made regardless of whether the employee contributes. However, contributions can also be elective, or "match" contributions, where the employee must contribute first to receive the employer's contribution.  Taxation: Earnings in a 401(a) plan are tax-deferred, meanin

Can anyone confirm whether this has been taken care of it 2026 R1?