Technology Partners and Customers

 Does anyone have experience with creating a custom Payment Method/Export File that can generate a Batch Payment file to upload and create International payments? The MYOB Acumatica out-of-the-box options appear to only include:NZ Domestic Payments AU Domestic Payments The scenarios I'm looking to cover are:Paying from an Australian ANZ Bank to New Zealand Bank Accounts Paying from a New Zealand ASB Bank to US Bank Accounts

We currently run Prime Version 8, Update 12Question 1: The Approvals screen (EP503010) doesn’t allow approvers to see the timesheets that they have already approved. Sometimes they need to reject after approving  (same day, prior to processing), which they can do on the Timesheet Approvals screen (WM3033JM) on the All Records tab. Will this be available on the Approvals screen (EP503010) when the Timesheet Approvals screen (WM3033JM) is removed in a future version?Question 2: Is there a way to scroll through timesheets pending my approval instead of having to go back to the list in between each one?Thanks for your help,Dianne AguileraIMS, Inc.

In our current version of Jamis Prime, the workflow on the Vendors screen (AP303000) is read only. I would like to create a custom workflow for vendor approvals. Is there a configuration I can select that would allow for me to extend the workflow to include our requirements? 

Is there a way to wrap the text for the titles of the menu items in workspaces?  If you look at the example below, several of the listed menu items seem to be duplicates, but are actually similar pages with longer names that are different towards the end. Is there a way to wrap the text, or expand the ‘column’ sizes within the workspaces?  

I Created a new customization project in Myob Acumatica instance in Build 2024.110.101.1720 [24.110.0017].   And did few modifications in a screen and tried to publish, it publishes successfully but after opening the customization project again it looks like below and it gives following error messages in the trace. I tried this in a cloud demo environment and in a local instance as well. But same gives the same error. I tried few customizations with simple modification (only a new field for existing screen just for testing) even such customizations are giving same error  

This issue affects all versions of JAMIS Prime.When using the JAMIS Prime Outlook add-in, either of the following issues may occur:The JAMIS Prime Outlook add-in side panel is blank. The following error appears at the top of the JAMIS Prime Outlook add-in side panel:Get Token error. Status: failed. Error: [object Object]Root cause for the issueThe JAMIS Prime Outlook add-in uses Exchange tokens for authentication. Microsoft is ending support for Exchange tokens and has introduced a new authentication method for Office add-ins called nested app authentication (NAA). Microsoft has deployed a change to all users in Microsoft 365 tenants to turn off legacy Exchange tokens. For details, see https://learn.microsoft.com/en-us/office/dev/add-ins/outlook/faq-nested-app-auth-outlook-legacy-tokens.We are working to resolve this issue. In the meantime, you can use the following workaround.Workaround for the issueTo work around the issue, turn Exchange tokens back on using the instructions in the f

Hi, Can you please help to display embedded image based on condition like ‘Branch Name’ in MyOb Acumatica Report Designer. Thanks,Suja

Hi allQuick Question regarding credit card processing.How do you process credit card transactions using a card machine directly from the sales order screen, rather than using a Point of Sale system?CheersTim

Hi, If we set up an NZD credit card in the system and configure a bank feed in MYOB Advanced, how can we ensure that all AUD purchases are accurately recorded as cash transactions processed through the bank feed transactions? Thanks   

Hi Everyone,I have recentlyt taken over as the Finance Manager of an organisation that uses Myob Advanced. Unfortunately, the organisation has undergone a massive downsizing and MYOB Advanced’s functionalities are not needed and to be honest cannot be justified from a cost perspective.I’d appreciate any advice on how to move from MYOB Advanced to MYOB Accountright. Thanks

We have just integrated our Azure AD and MYOBAdvanced for Single Sign On. It is working well. However, Outlook add-in has no feature of SSO yet. We wanted to use 2FA for Outlook plugin if it doesn’t support SSO. Can we enable 2FA only for few native users if SSO is already enabled in the system ? Looks like, It is not possible as the option is not available. Just wanted to have a confirmation on this topic. How can we make a login secured for Outlook plugin users in MYOBAdvanced?

Hi there, Is the MS Teams integration feature available in MYOB Acumatica? If so can someone share some good use cases and how to configure it. One example I can think of…employe has an overdue task, and I want to send a Teams message/alert notifying that there need to complete the task. 

Hi Community, I am struggling to maintain data security in MYOB because a user can see other users’ purchase request and so on. Please help me out. I want to manage it properly and document it. However, I am confused as it is complex to understand. In our scenario, there are 3 types of access rights.Access Rights by License Type Access Rights by Role Access Rights by ScreenThere are modules, forms, functions and what not.Example: If we grant ‘Employee’ License and ‘Administrator’ role to them. And both have different level of access rights.In this case,Which access right over-rides to each other? Is there a hierarchy ? Admins cannot modify access rights by license type as it is purchased accordingly. How does this all work Is there anyone experts here regarding this topic?RegardsAbhishek 

Hi,We have processed overpayments to 4 employees. Payments have been made. The period has been closed off.Does anyone have experience in recovering payroll overpayments through MYOB Acumatica, and can provide a bit of a step by step guide?Unfortunately, the system does not allow negative amounts or figures for any payroll codes/items. It is also very difficult at manually adjust PAYG tax in this system.I have tested a newly created Pre-Tax Deduction code which kinda works, but I can’t adjust the PAYG tax. And this would not 100% correctly reflect the reversal. 

What is the best practice for T&E Approval Groups that are no longer needed/valid? We’ve been just letting them sit there, but would it be bad to delete them after a certain amount of time has passed? I always remove the employees from the group to a TERMED group so there isn’t anyone linked to it anymore.

Hi, who can provide MYOB Acumatica training? In person or remotely. I've been using Acumatica for 5 weeks now. I've previously used MYOB V18 for 20 years though.I'm based in Sydney Australia.

Hi everyone, we are new org trying to setup MYOB Advanced, and while trying to integrate MYOB with our Azure AD for Single Sign On purpose, SSO is working fine. But, the pain point we are having is license assignment. If we do not assign the license, user can’t sign-in even their account is synced from Azure AD with their roles. and to assign the license, we need to manually add the user via ‘Add user from Active Directory’ option. This will be a whole manual task for adding all users one by one and assign the license to them. Is there any solution/workaround for it ? Does MYOB supports auto assignment of default license during SSO? Please help. Struggling with this. will be really appreciated.  

We're thrilled to share the winners and finalists for the first-ever MYOB Acumatica Awards - celebrating our incredible community of customers.Today, we celebrate innovation, excellence and outstanding use of technology to scale and solve business challenges.A huge congratulations to: 🏆 Women in Tech Award Winner - Natasha Jalani, Finance Manager at Kinatico. Supported by MYOB Business Partner AlphaBiz Solutions. 🏆 Breakthrough Business Award Winner - Signature Hospitality Group, supported by MYOB. 🏆 Business of the Year Award Winner - GoTransit Media Group. Supported by MYOB ANZ Partner of the Year, Kilimanjaro Consulting. Thank you to all our customers and partners who submitted stories and continue to drive growth, innovation and operational excellence. Read the full breakdown at the MYOB Blog   

How does everyone handle vendor notifications for ACH payments?We have a business event set up but after upgrading to 8, the Additional Remittance Form attachment started printing blank. The email was sending blank attachments for months before we realized. After a lot of trial & error (and searching the communities here) I was able to edit the notification to at least tell the vendor how much the payment was, and, eventually, I was able to get the Additional Remittance Form working again too. But it would be even better if I could get the email to list the vendor reference numbers and individual amounts paid.

Wide ranging performance issue being reported 26 September 2024 - 10:38am Good morningOur team is currently investigating an issue affecting site performance for some of our MYOB Acumatica customers.We are sorry for any inconvenience this may cause, and thanks for bearing with us while we work on it.You can monitor the issue here

We’re celebrating MYOB Acumatica customers that are making big strides, levelling-up and providing inspiring leadership.  Whether you're new to the MYOB Acumatica community, a veteran, or an inspiring female leader, there's a category for you: Business of the Year Award: Achieving serious growth with MYOB Acumatica? This award is for the community veterans that have been using the platform since before 1 September 2022.  Breakthrough Business Award: This award celebrates customers who have been part of the MYOB Acumatica community since 1 September 2022 and have used the platform to making leaps and bounds. Women in Tech Award:  For the inspiring women leading the way. Solving business problems and empowering women in the tech industry? Now's your time to shine.  Big prizes to celebrate big success Winners take home a ticket to the Acumatica Summit 2025 in Las Vegas, USA and $5,000 towards flights and accommodation. Plus more.  Nominations close 31 October 2024, so get started today.  

Hi everyone,Recently, our company started using MYOB Advanced, and we want to send invoices directly from our Gmail account through MYOB Website. However, every time we send an invoice, we need to manually:Log in to the Client ID via an external application. Log in to the "Email Account ID" in the system email accounts, as shown in the screenshot below.  I've also included the Gmail settings for your reference.   More information:The Google workspace is connected to MYOB Acumatica as an external application. The Oth2 Authentication is used. The system requires to log into the Google account several times a day unless process the error below. 'Unable to write data to the transport connection: An existing connection was forcibly closed by the remote host.' Could someone please assist in linking MYOB with Gmail so that we don’t need to manually log in every day? Thank you!  

Hi,I’ve added a line graph to my dashboard and I’m having troubles making it look how I want. How can I increase the thickness of the lines?And I’d like to change the colour. I’ve clicked the colour buttun, but an “expression editor” is the next step??  

Hi, would love some tips/ticks on capturing a photo of a receipt on Iphone and automatically creating expense entry (if possible at all). Current process is only to add the image and then you have to manually add the expense entry. 

Hi everyone,When we want to conect this with MYOB A, andBuild Schema In Report Designer it come with an error below. Could anyone help me with the below error? Thank you so much!