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Have a scenario where a business event hasn’t fired off since the patch to 25R2.  The end user is in the process of changing VARs so I can’t open a ticket yet.  Has anyone come across business events not working after an upgrade/patch? We tried clicking Track all fields and that didn’t work.  We have looked at the joins on the GI and it seems to be something else. Remittance is showing up blank. 

Our company raises and sells exotic wildlife and needs to be able to capture the customer’s signature at delivery of the live animals - does anyone have any recommendations on how to do this?Ideally, they would also be able to note if an animal was NOT delivered/accepted for any reason. These notes would then route back to Accounting so we can make the necessary adjustments.We do the vast majority of the deliveries ourselves and need the delivery team to be able to pull up to a ranch, release the animals, have the customer sign off, and then the delivery team can confirm the shipment and send a signed copy to the customer.

Hello,     Our vendor is requiring us send files which are exported from Acumatica to them by SFTP in daily basis.       Yes, this can be done manually, I can export the file to my local computer and then I use a SFTP client to send the file.       However, I am wondering can this be done in an automation way?      Thanks in advance.

We have an item that we would like to change the Lot/Serial Class from NOTTRACKED to WHEN USED. I made sure there are no open documents but I am still not able to. According to this older post, it doesnt appear possible. We are on 25R2. I just wanted to make sure there isnt a trick I’m missing. I was really hoping I dont need to create a new item. we are currently just putting the serial in notes on the doc line. 

I have a user who is concerned about the Manual Price checkbox being checked on the Invoice but it is not checked on the Sales Order. From what I can see, the prices are the same on the SO and Invoice. Where is the system getting this Manual Price field from? It is the same on the other invoices that I have checked. 

I have created Generic Inquiry AccountBalances.Created date parameter Dateadded conditionenabled odata i see that url in $metadata. Without param that odata endpoint works fine. Found documentation that explained how to set paramhttps://help-2025r1.acumatica.com/(W(14))/Wiki/ShowWiki.aspx?pageid=7990b4d9-1f40-4654-9494-7b2f6abfd023 But when I trying to fetch data via postman/Acumatica/odata/SomeCompany/AccountBalances_WithParameters(Date=2025-01-01)?$format=jsonor /Acumatica/odata/SomeCompany/AccountBalances_WithParameters(Date=@p1)?$format=json&p1=2025-01-01 it returns 404 How I can correctly pass that Date param ?

Hi Acumatica experts,We're looking for cash application automation to streamline our AR process — specifically, automatically matching bulk bank payments with open customer invoices using AI/ML, just like NetSuite Cash Application or SAP Cash Application do.For example, we receive a batch of payments from the bank and use AI to automatically match customer payments with open invoices to reduce manual work.Questions: Does Acumatica have native cash application automation (not just bank reconciliation) that can do this? If yes, which module/feature and how well does it work? Are there recommended third-party add-ons in the Acumatica Marketplace that specialize in cash application automation? The accounting department are actually seeking AP automation at the same time, is there a recommend tool can support both?

 The AR numbering sequence is currently set up to use a single sequence for invoices, credit memos, and debit memos as below; However, upon review, duplicate reference numbers were identified as outlined below: Could you please advise what may be causing these duplicates?

I am working in Acumatica Modern UI customization and I have a Smart Panel with an Upload button.  When the user clicks the Upload button, a file upload dialog (<qp-upload-dialog>) should appear.Here is the code I currently have: When I click the Upload button, the file upload dialog does not appear in  Modern UI.  But it was working as expected in Classic UI. Thanks in advance for your time and support.

The Item ID hyperlink on Sales Order and Shipment details cannot open the Stock Item popup window, no response after clicking.But the same Item ID link works fine in AR Invoice screen, can open stock item page normally.Can somebody give some advice?

Hello TeamI am trying to use the customer metafield to sales order description.I’ve done the required mapping based on the below KB Article The same entity mapping working for customer entity but it is not working for sales order. https://community.acumatica.com/how-tos-and-faqs-262/how-to-map-shopify-metafields-to-acumatica-fields-when-importing-data-30209?tid=30209&fid=262 Try to bring the customer metafield when the shopify order customer, Order> Customer> metafield the data has to pull and update in the sales order description on header level. https://community.acumatica.com/how-tos-and-faqs-262/how-to-map-shopify-metafields-to-acumatica-fields-when-importing-data-30209?tid=30209&fid=262 Could you please any one can help why it is not working on sales order description.

We have recently upgraded from Acumatica 2024R2 to 2025R2, and we are still using the Classic UI (not Modern UI). In our previous 2024R2 environment, we were able to display the Total Cost field on the PO Receipts (PO302000) form, which showed the total monetary value of the received items.However, after upgrading to 2025R2, the Total Cost field is no longer visible on the PO Receipt page, What is the recommended way to re-add the Total Cost field to the PO Receipts (PO302000) form

Ive been getting questions from our engineer to order team about utilizing Planning Production Orders to drive demand, instead of utilizing BOMs. However, I haven't been able to find any documented process of “next steps” after initially driving demand. Is there much of a documented process to replacing or changing to Regular production orders once ready to produce? It seems from initial research, that any use of PL Production Order Types is simply a manual management of use. Any help would be appreciated! 

I am having trouble moving GI Condition rows using the “Move Row Up” and “Move Row Down” buttons. When I select a row and click the “Move Row Up” button nothing happens. In my screenshot below, the only way I can “move” the row at the bottom up to the second row is to delete all 17 intervening rows and then manually add them all back below the new row. I don't have an option to import criteria either, which would be useful here.Is this really the only way to “insert” a GI condition somewhere other than the bottom row?Can’t Edit GI Criteria Row Order Thank you!

How do we update prices for service contracts?When we update a recurring price, this does not cascade to the next period. It reverts back to the original price from two periods ago. Is there a function to update prices and cascade those prices to every period forward? 

We have a custom warehouse operations web application that integrates with Acumatica via the REST Contract-Based API. The app has its own user authentication system with individual named users (warehouse staff, receiving clerks, etc.). All API calls from our app currently go through a single shared service account, so every receipt, transfer, and AP bill created in Acumatica shows the same username in audit logs - we lose individual attribution entirely.We are aware of Option 1 - storing each user's Acumatica credentials in our system and logging in as them individually for each operation. This is the obvious solution but comes with real tradeoffs: every warehouse user needs an Acumatica license seat, credential storage and session management gets complex, and we'd need to manage separate Acumatica sessions per app user.Our question: Is there a supported or recommended approach in Acumatica to pass the identity of the originating user through API calls made by a service account, withou

Hi All,I am trying to get OpenOrderQty to show on a GI that is based on Purchase Receipts screen. I have linked POReceipt to POReceiptLine as per DAC Table, however the value for OpenOrder QTY does not show up.If someone can let me know what is missing in order to make this work, it would be wonderful.Kind regards,Calvin Law

Hey Guys,I need a little help, i have a back order report im pretty sure i found on here. ive made some changes, but i’d really like to show the expected dates for the items. Im having trouble relating tables todo so. Is it as simple as adding PO.POrder to the table then adding a relation? the relations confuse me.  

I am trying to adjust a field so that the input is masked like a password field. I have it in my classic UI customization, but I am unable to find any resources for implementing this in the modern UI.The field in question is a base field on an Acumatica page. The field is the “Header Value” field in the “Push Notifications” page SM302000. I have two questions:The first is what and where do I add modifications to adjust this field to be masked as a password? Do I adjust the DAC definition for the modern UI, do I adjust the view definition of this field in an extension .ts file, and/or do I create an html extension field that modifies it?The second question is what would that syntax look like? What specifically do I need to add to create the password masking?I did try to look for examples within the provided Acumatica code, but was unable to find any examples.

Is there a way to map Tracking URL field on the PACKAGES tab of a Shipment to Shopify Tracking URL field?I see this field in the mapping: However, in the ERP Object / ERP Field / Value, I don’t see anything representing this field: 

I am having issues with adding a custom screen to the mobile app. The screen is a form tab with grid in the detail section. I want to have a few fields from the header show up and then a couple of fields from the grid to show up. The layout that I want it to look like is the first screen shot. I have the “Sign” action added in but it doesnt work for some reason and the “Paper clip” for attachments isnt showing up. If I remove the “layout = “HeaderSimple” from my code, the attachment paper clip shows up and the action works, but the fields in the header no longer show up (second screen shot). Any ideas on what I did wrong? This is my first time adding to the mobile app. I was looking at the documentation when I made it, but I can’t seem to get it right.add screen PTM00013 { add container "BOLHead" { add layout "BOLheader1"{ layout = "HeaderSimple" add layout "HeaderRow1"{ layout = "Inline" add field "BillOfLadingNumber" add field "Status" }

I was just wondering why the "Reason Settings" option is hidden in the Approval Maps in MYOB Acumatica?I was hoping to enable 'Reason for rejection', as my company's CEO requested that a reason be required when rejecting approvals. However, I can’t seem to find any option in the Approval Maps to make the Reason for Rejection mandatory — unlike in standard Acumatica.Would you happen to know how we can utilise the Reason field in the Approvals tab across any screen? At the moment, it’s always blank.Figure 1. From Standard Acumatica Approval MapsFigure 2. From MYOB Acumatica - Reason Settings missing Figure 3. Reason field in the Approvals tab  

Hello guys, our receiver accidentally receive 1 item 2 times and I try to return it in the system. However, it show me The Original Inventory Receipt must be release prior to return.Can some support me with this issue.Thanks  

I have added a custom screen to the mobile app.This is NOT coming from a GI.  I have found using a GI for this is a complete nightmare.  Is it possible to add a filter to a screen that is not coming from a GI? I’d like to be able to add a label to the Reminder Date field.  I cannot find a way to do this. When you click Add or tap an existing record, the custom screen opens and works perfectly. This is the screen on the site: This is the code for the Mobile App.  add screen IC301010 { Add container "ICSCallLogView" { fieldsToShow = 10 containerActionsToExpand = 4 add layout "CustomerRow" { displayName = "Customer" layout = "Inline" add field "CustomerNbr" } add field "CallDate" add layout "ReminderDateTimeRow" { displayName = "Reminder" layout = "Inline" add field "ReminderDateDate" add field "ReminderDateTime" } add field "Location" add field "Status" add field "Category" add field "Summary" add field "Details" add

Hi, allI create PXCacheExtension<PMProformaLine> and add new custom field.Next i override method BillTask. In this method base functional create PMProformaTransactLine line = new PMProformaTransactLine();And when i try this  AKTPMProformaLineExt lineExt = line.GetExtension<AKTPMProformaLineExt>();I get this error. GetItemExtension failed.