Everything Else

After I prepared replenishment, I wanted to create a transfer order from Sales Orders | Create Transfer Order. But I received this error after clicking Process button.Anyone knows how to fix this error? Thanks.  

AR302000 screen I can’t longer set Hold to false, it say NullReferenceException since it’s not a field any more, I try to set the ReleaseFromHold action, but when set the Release action it says realease button is desabled. How can I set the Hold status to false from soap api?. If I clear Hold Documents on Entry, the payment is created, but we don’t want to unset this. 

I can’t get to litmos through the partner portal, I get an error, and not a regular 404, either. Anyone able to log into LEARN?

We are new to Acumatica and are trying to decide on renewing our SLS or pay per case.  I wanted to know what the cost range was for those who have a support agreement.  Any input would be appreciated.  

Hi, The bill screenshot below is unavailable when I try to apply it to the debit adjustment that was created by reversing the bill.  Can anyone advise why?  It also doesn’t show up if I go to Prepare Payments in an attempt to cut a check for it.  Everything about it appears correct to me.  

My company is looking for a way within Acumatica to track who (what person) has a unit that they are testing, QAing, or doing R&D on internally.  This is similar to a Check-In / Check-Out process where it will be in a specific generic location but show as being in someone’s ownership at the time and unable to be sold or transferred.  Is this possible? 

Hi, Is there a way to tie the same contact to multiple business accounts? Currently I have to create a new contact for each business account and it does not allow you to search other contacts and add them. This creates duplication for contacts. Example: Contact A, can exist under Business Account 1, BA 2, and BA 3. RegardsAmrit

We are attempting to retrieve a report using the SOAP Screen API, but the report we are getting back is blank.  The version of Acumatica we have is Build 20.112.0035.I have the following code:public void PrintReceipt(params PurchaseReceipt[] receipts){ client.Logout(); var screen = new Screen(); try { screen.CookieContainer = new System.Net.CookieContainer(); screen.Url = Properties.Settings.Default.AcumaticaERP_PrintReceipt_Screen; screen.Timeout = 10000000; var lResult = screen.Login(LoginDetails.name, LoginDetails.password); var schema = PX.Soap.Helper.GetSchema<Content>(screen); foreach (var r in receipts) { var ReceiptNo = r.ReceiptNbr.Value; Command[] commands = new Command[] { new Value { Value = "Receipt", LinkedCommand = schema.Parameters.Type }, new Value { Value = ReceiptNo, LinkedCommand = schema.Parameters.ReceiptNbr }, schema.Rep

I cannot add the request class item list, how to enable add function?  

Why do we get “You can’t delete the last link” message when we try to delete/remove an attachment on our BOM or Item?  In the screenshot we are trying to remove 10004893.pdf because the other file is the newest one.Message: You can’t delete the last link 

Hi !Just updated to the brand new 2021r1 and we have an issue with the autocomplete feature when used to find a client or a vendor reference.On the previous Acumatica version we used (2018r2), the autocomplete suggested only clients/vendors of the default family. I mean by that, the family set as default on the client/vendor preferences screen :Now, it suggests clients/vendors from all the families.How to apply the “default family” filter to the autocomplete suggestions, so it suggests only clients from the client family set as default in the preferences (same with vendors) ?Thank you :) 

Hello,We have a client who have an in-house Exchange server and have been using Exchange Integration with Acumatica since 2018.Many emails have been synchronized between Exchange and Acumatica.They are now moving to Office 365.Does anyone have experience with this situation and able to share thoughts?  My primary question is will there be an issue when the mailboxes are migrated, where Acumatica exchange sync is unable to recognise that emails have already been synchronized (therefore starts duplicating emails)?  I believe this will also depend on which method is used to migrate the mailboxes from Exchange to 365.Thanks in advance.

 I would appreciate views on how to manage this situation:Additional Info and screen shots attached.Company’s organogram is divided into business units. Each business unit has its own subaccount. The purpose of this is to be able to allocate employee costs and pull reports according to business units. Each Employee’s set of subaccounts is that of the business unit they belong to.At times it happens that employees move between business units. This requires that the subaccounts for those employees are changed to those of the new business unit they move to.One does not want to change an employee’s ID every time the employee moves from one business unit/cost center to another. Problem:The following information, entered on the Employees Screen, is not date sensitive Employee Sub-account Employee Company Employee timecard approver Employee Supervisor. This has major operational and integrity implications when any of the above information pertaining to the employee is changed.

As of 9:45 AM ET 8/30/2021, the issue is resolved. Hello everyone, Acumatica Community is currently experience issues with user login.We are working to resolve it as soon as possible.

Hello,     Correct me if I was wrong, per my test, the Acumatica Mobile APP is designed for ERP use only. It can connect to an ERP instance and use ERP functionality. But It can not use the Customer Portal functionality. Although it also can be set to connect to a customer portal site, but it display empty.    Is my test result true or just I have to do some settings to make it work for Customer portal instance?

I can’t seem to find the endpoint to pull all the contracts in the database. I specifically need a list of all contract ids and the associated customer.I’d appreciate it if someone could endpoint me in the right direction!

If a user is required to approve a document via an approval map, is there a way he or she can reassign it to another user?   The only obvious options are Approve and Reject.

Our company would like to change the arrangement of information on the printed forms that go to customers (ship confirmation, pack list, invoice, etc.)  I can’t find any help articles on this subject.  Can anybody point me in the right direction?  Thanks!

Hi, is there any way to see the complete inbuiltlist of reports within Acumatica, without searching through workspaces or sitemaps?

Hello!Would just like to ask for your experience in the Acumatica upgrades specifically in the preparation of the Sandbox environment, testing and post-upgrade activities.Does your team perform the stated activities or is it your Acumatica Partner who does it for you?We only have the standard Acumatica workflows and with simple customizations.I am not a developer so I am not sure if I can manage the sandbox setup and testing activities up to the actual upgrade.

Wrong forum.

We have been sending emails regularly and this is the first time we receive this message.  These are not spam emails, its information we provide to our customers which they provided their emails.  How can I remove this error/flag? 550 5.7.1 Message detected as spam. [1626014335-920365].

As the title says, we have 3 items that show Unassigned for the location and show negative Purchase Order Quantity, which upon drill down shows they are PO Receipts that are fully released all the way into the INTran record.  Our SysAdmin is on vacation, and I can’t find the root cause or solution.  The items are serialized.  Also worth noting, these are not for “real” purchase orders and therefore are never processed for AP Bills.Looking for insight on where to look for the root cause or how to clear this up.     

Is there a way we can closed multiple open cases at one time vs. closing each one individually?

According to the Web Service Endpoints page, making an api call to Customer?%24top=100&%24skip=0&%24expand=MainContactShould return the Address data. However, the response does not contain the Address data. It contains all of the other data listed on the Web Service Endpoints page except that. I can see the customer addressed in the UI, but they aren’t coming through in the response. Has anyone else encountered this? Is there another solution to retrieving a list of customer addresses?Thanks!