Distribution

Hi everyone,I’m looking for guidance from the community on a matrix item performance issue we’re encountering.BackgroundWe have a client that relies heavily on matrix items, with a single attribute (Color) that currently has 6000+ values and continues to grow. This is due to vendors introducing many unique color variations over time.ProblemWe are seeing significant performance issues when working with template items:Template screen takes a long time to load System performance degrades noticeably In some cases, the screen becomes nearly unusableIt appears the system is attempting to process a very large number of attribute values when loading the template.ConstraintBreaking the attribute into multiple attributes is not an option for this client because:It would disrupt their current product structure It would negatively impact SEO and eCommerce product organizationQuestionsHas anyone dealt with very large attribute value sets (thousands) in Acumatica? Are there any best practices for ma

We are seeing some order are failing with the below errorThe order is missing the ship via code. Please map it with the shipping option in the store settings or specify it on the Customer Locations (AR303020) form. We would like to understand how we can pass the ship via information from shopify to Acumatica. We have all the settings in store mapping as needed but still it is failing. For failed orders we are manually updating the ship via in customer locations and has to sync. can some one help how we can get the ship via information from shopify to Acumatica? currenty the customer created with blank ship via.

Is there a way to change an item from stock to non stock?Thanks!

Hi Team,  Bright Side's orders aren't automatically invoicing like they should. When I go to manually invoice them I get an error related to Pacejet. Can you help look into what is going on? Below are the two shipments currently needing to be invoiced.I tried to correct the shipment to see if I could send it back through but since it has been too long since confirmation it wouldn't let me. The problem is, even though it wouldn't pull it back from Pacejet into Acumatica, it still deleted the shipment from the Pacejet side. So now its busted even more.

Question for those of you in Distribution who have a custom website integrated with REPAY (or another payment provider).Our current process is that the customer enters their credit card information in the secure REPAY window on our website. The website then sends the sales order together with the payment token to Acumatica through the integration. We don't pre-authorize the card on the website. Instead, we pre-authorize it later in Acumatica as part of a scheduled process.The challenge is that if the authorization fails, the customer doesn't find out until later, which delays order processing and creates extra work for our Customer Support team.I'm curious how others handle this. Do you pre-authorize the card as soon as the customer enters it on your website, or do you wait until the order reaches Acumatica? If you do pre-authorize it right away, what amount do you use? Is there a common best practice for this?We're looking at moving the authorization earlier in the process so customer

Hello,We’re still relatively new to Acumatica and are encountering some issues when attempting to update pricing on an existing Purchase Order. We’re following the below process:-Create the PO and move to Open status-Recognize a price update is required-Place the PO on hold-Attempt to update the price via item vendor prices (manually if only a few items)-Ensure effective date is before promised on date-Attempt to update price via worksheet-Select recalculate price to perform updateThis process has resulted in some successful price updates and some non-successful. My question is, are we following the correct process to update prices in already created POs?

Hello Everyone,We have a multi-company client that makes intercompany sales/purchases for the same items between multiple different companies. Intercompany Sales Order generation requires a default warehouse for the creation of the Sales Order.  Customer and Stock Item default warehouses do not work becuase the same stock item could be sold to multiple different intercompany customers.Is there a way to default the warehouse by the selling branch?   Thank you!Luke

Wondering if anyone has any customizations/add-ons used for container management in Acumatica that does not involve PC Bennett or IIG container modules? Looking for ideas on how others are handling.

On Process Shipments page, can you only process shipments for that current date (or prior?)  Not any shipments in the future?   We will be closed for a couple weeks and would like to process shipments early  (That will be picked up by UPS while we’re closed)  we would like to keep the scheduled shipment date as actual date UPS picks it up..  For invoice, billing, etc.I see how when creating a shipment you can create for scheduled shipment date.   Also, invoicing.  Prior to releasing you can change the ship date that automatically  adjusts the net30 and posting period.It’s seems like the only hiccup is printing the labels.    

hello all,I have been trying to find a report Qty On Hand traceability report. So the report should display the Qty On Hand for a specific period. For instance, if my qty = 10 for June and I made a sale of 5 in July, so irrespective whenever I would the report if I enter my period of June in filter it should show me that in June month I had a qty of 10 units, expanded by Lot/Serial number & warehouse/Loc. Where can I find such or any references?

When I attempt to correct a previously created Purchase Receipt, the system does not generate an IN Reference. As a result, the Batch Number is also not created.Has anyone encountered this issue before? Any insights into possible causes (configuration, posting status, or known limitations) would be greatly appreciated.

Hello,      Happy 2026.     Our company's scenario is as follows: We have two branches – Branch A (corresponding to Warehouse A) and Branch B (corresponding to Warehouse B).    We have certain items that are centrally procured by Branch A but sold to end customers by Branch B.    When using the replenishment function, we hope to monitor the inventory of Warehouse B. Specifically, when Warehouse B's inventory falls below the reorder point, it should trigger the preparation for replenishment.     However, we want the procurement to be conducted by Branch A with the vendor. In other words, the generated Purchase Order (PO) should be issued by Branch A (linked to Warehouse A) to the vendor.Is there a way to achieve this?

Hello all,How to setup & enable 3 way match feature? Is it available in 25R2? I need guidance on this. Thanks.

Hi,Could please let us know that whether there any option is available to convert discount in "Discounts Tab of Purchase Order" to "Discounts Tab of Bills and Adjustment" automatically?Thank You. 

I’m wondering if it’s possible to change the line details (locations) allocated on a shipment via API. Let’s say row 1 has a qty of two, allocated to two different locations, I want to change those locations via API. I have not been successful in doing so. 

We are trying to link three Sales Order to one Purchase Order. We were able to get one SO linked to the PO, however, the other two cannot link. There’s not even an option to see them. Both are using the same Source and vendor, and part. Any guidance on how to solve this would be greatly appreciated.Purchase OrderOne of the Sales Order 

Hello all,i am facing an issue where, And my PO:how can we write off the extra balances?  

My client needs the ability to have multiple shipment open on a sales order simultaneously. The create shipments to tell the warehouse to prepare configuration of the shipping items, prepares a pro-forma invoice, and creates a shipment to send to US Customs.What have others done for their clients to achieve this or this type of need, workflow customizations?

Hello,We need the freight cost that is defined on a dropship PO to be linked back to the sales order. We need the freight cost to be tracked and passed from the vendor back to the customer in order to track profitability for the freight line on the sales order. If we do not have the ability to track freight cost, then all we are getting on the sales order is the freight price which throws off profitability.  Tracking dropship freight cost to a sales order invoice. Here is a dropship purchase order. I added line 002, Freight Charge, onto the PO at a $50 cost. This is the cost the vendor is charging us for freight. This line is linked to the sales order. We would like this cost reflected on the sales order that is linked to the dropship purchase order for profitability purposes.   Here is the sales order that is linked to the dropship purchase order. As you can see the “Freight Charge” has a price of $100. To explain further we are charging the customer $100 for freight when the freight

Hi,I am running into an issue with a client on version 25R2. I am able to generate a Project Drop Ship PO from the project. However, when I try to create a PO Receipt against the Project Drop Ship PO, I keep on getting this error message below. The trace log does not provide any detail. I reviewed the inventory and stock item configuration everything appears to be okay. Do you know what I am missing or could it be a bug? Any insight would be great. Thanks,​Frances  

Hello Everyone,I would like to know whether any liquor distributors or alcohol beverage distribution companies are currently using Acumatica?If yes, I would appreciate hearing about your experience with inventory management, order processing, compliance handling, integrations, and overall system performance within the distribution workflow.

any thoughts or passed discursion on this customer question ? For SO’s that are sitting in awaiting payment or credit hold. How do we get it so that it commits that inventory? We need to be able to plan for that inventory.

Hello,we have a multi company & multi branch setup. How can 1 setup the warehouse & location for the items being undergoing intercompany transactions across branches & companies as we only have the option to set a single default WH & Loc.

Hi there, I have received a PO and now want to do the putaway but it keeps giving me this error:Put Away mode in use.Error: Inserting  'Receipt' record raised at least one error. Please review the errors.Document is out of balance.Scan the destination location. Im assuming this is because i havent been prompted to enter the quantity that i am putting away.Is there a setting i am missing?  

Our team picks 12 orders at a time using the mobile scanners and pick lists.  When multiple orders in a pick list (wave picking) have multiples of the same item, picking directs them to pick one per tote until complete.Example: totes A, B & C each get two of the same white shirts.  A picker will be directed to put one unit in tote A, one in tote B, one in tote C, then another in A, another in B and another in C.Is it possible to change it so that they are directed to put two in A, two in B and then two in C?